Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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Lees wat reviewers zeggen
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Toon meer
Bedrijf heeft geantwoord
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Brighton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Verenigd Koninkrijk
4,8
Uitstekend
332 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good customer service
4 oktober 2025
Antwoord van hmv (UK) - Brighton
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had a great experience recently
I had a great experience recently. I received a gift voucher. I went to my local branch and pre ordered somethings I wanted. They kindly had them delivered to my home address. Excellent.
25 september 2025
Antwoord van hmv (UK) - Brighton
Hello Jon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cd received with thanks
Cd received with thanks. Speedy delivery and well packaged..
21 september 2025
Antwoord van hmv (UK) - Brighton
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order online
Easy to order online. Received an email when ready to collect and my experience with the staff member couldn’t be faulted. He was friendly and engaging.
22 september 2025
Antwoord van hmv (UK) - Brighton
Hi Tom
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Worker was really nice
20 september 2025
Antwoord van hmv (UK) - Brighton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
poor
still waiting for a c/d which i ordered 10 days ago, . if not here by wednesday 24th september, I WANT MY MONEY BACK!!!!!
18 september 2025
Antwoord van hmv (UK) - Brighton
Hi Mrs Higgins
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Antwoord van hmv (UK) - Brighton
Hello Customer
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Arrived on time and fantastic delivery…
Arrived on time and fantastic delivery service
12 september 2025
Antwoord van hmv (UK) - Brighton
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Tom Grennan gig was amazing
Tom Grennan gig was amazing! And purchasing tix was easy enough but through PayPal.
13 augustus 2025
Antwoord van hmv (UK) - Brighton
Hi Mel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery was super quick !
14 augustus 2025
Antwoord van hmv (UK) - Brighton
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shopping experience staff…
Great shopping experience staff friendly shop online regularly and have products delivered to store for pick up
14 augustus 2025
Antwoord van hmv (UK) - Brighton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Neil Young - Weld Vinyl order
Ordered the 'well priced' Neil Young vinyl on the Friday very late in the day and it arrived first thing Monday morning, excellent!!!!. It was well packaged which doesn't always happen with vinyl order line . This was only the second time ordering from HMV and once again I was well impressed.
8 augustus 2025
Antwoord van hmv (UK) - Brighton
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hello Mandy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Brighton
Hi Mick
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service in the shop
The shop assistant was extremely helpful, organised and professional. Arrived in the post much quicker than we expected.
19 juli 2025
Antwoord van hmv (UK) - Brighton
Hi MRS
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Blu-ray DVD
My blu-ray DVD arrive between 3-4 days at the chosen store for click and collect. They kept me updated about my order by email.
8 juli 2025
Antwoord van hmv (UK) - Brighton
Hi Polly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hi Maria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love the funny video I purchased on…
I love the funny video I purchased on line. I collected it within 2 days.
3 juli 2025
Antwoord van hmv (UK) - Brighton
Hi GAIL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I placed an order…
I placed an order, it arrived when expected and I was informed it had done so. When I went to collect it, the staff member was cheerful and polite. All good!
12 juni 2025
Antwoord van hmv (UK) - Brighton
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff in Churchill Square…
Very helpful staff in Churchill Square store, Brighton.
11 juni 2025
Antwoord van hmv (UK) - Brighton
Hi Guy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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