In Jan 2025 I pre-ordered deluxe edition of Bill Nelson's "Quit dreaming and getting on the beam" album from Cherry Red via Fopp Edinburgh. Release date moved back thru Feb Mar and April. Fopp co... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie42 Shandwick Place, EH2 4RT Edinburgh, GB
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Lees wat reviewers zeggen
PAUL & CALUM plus their colleagues are everything that a customer wants when entering the FOPP shop in Shandwick Place, Edinburgh. Friendly, erudite and enthusiastic about music, film and much more... Toon meer
Bedrijf heeft geantwoord
Order at time product became available for collection at local Fopp store. Product arrived for collection Thursday before release and collected on 19th. Watched 22nd and movie even better 2nd time... Toon meer
Bedrijf heeft geantwoord
Ordered this vinyl for my wife, indicated in stock however it wasn't, took over a week to advise me, then finally arrived a week later. It wasn't a problem the time it took but feel a bit better commu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Fopp Edinburgh
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
42 Shandwick Place, EH2 4RT, Edinburgh, Verenigd Koninkrijk
4,8
Uitstekend
86 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Uplifting.
It was simply nice doing business with someone face-to-face. Very uplifting. Thank You!
27 september 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Stevier
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Adele,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Straightforward transaction good…
Straightforward transaction good communication easy to buy product
24 september 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Nice collection
Quick collection by a nice employee. Good she tried to remember my surname even if it is hard (I am a foreign man). Shout out to Dawn
12 september 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hello bioneon
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Fopp Edinburgh store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Donald
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Super fast delivery time.
11 juli 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Muriel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sinners 4K Steelbook online click and collect order
Order at time product became available for collection at local Fopp store.
Product arrived for collection Thursday before release and collected on 19th.
Watched 22nd and movie even better 2nd time around. Fantastic story, performances, direction and music.
Disc is an audio/visual treat.
22 juli 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Marc
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
19 juli 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Graeme
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service
Your staff member was friendly and helpful and prepared to discuss my needs and my music preferences. Well done.
22 mei 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bill Nelson 1981 deluxe album edition
In Jan 2025 I pre-ordered deluxe edition of Bill Nelson's "Quit dreaming and getting on the beam" album from Cherry Red via Fopp Edinburgh.
Release date moved back thru Feb Mar and April. Fopp communication excellent. Album finally released in May and picked up from store.
Great service and Comms.
Recommended.
20 mei 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV obtained the item that was…
HMV obtained the item that was requested. Staff were friendly and efficient. The ordered item arrived soon after placing order. Received notification of progress of dispatch and arrival of ordered item.
3 mei 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Fopp Edinburgh
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Fopp Edinburgh
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
PAUL & CALUM FOPP STARS INDEED
PAUL & CALUM plus their colleagues are everything that a customer wants when entering the FOPP shop in
Shandwick Place, Edinburgh. Friendly, erudite and enthusiastic about music, film and much more making it a real pleasure to order, buy, browse and talk about records, musicians, live shows including in store shows
and what a well laid out shop saying WELCOME from the get go and my last two visits left me short of £170
but I wasn't crying just delighted with my purchases. Thank you PAUL & CALUM TBC FOPP Long may your lum reek
26 februari 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was placed online for delivery…
My order was placed online for delivery to a local store.
The item was out of stock initially but HMV kept me informed of the order status. It arrived about 2 weeks later, which was fine for me.
The staff at Fopp Edinburgh are always very friendly and helpful.
8 februari 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hello Robin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Gift voucher purchase
Went into a store to spend some HMV vouchers and was able to order the items that weren't in stock
9 januari 2025
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Douglas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Fopp Edinburgh
Hi KATHLEEN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and helpful
27 november 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff always cheery
Staff always cheery, and in this case, and in the past very helpful in finding and ordering up albums and boxsets. I'm maybe old fashioned but still being able to come in and have a rummage to see what gems or albums that I have been looking for for ages I can find
11 november 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Martin,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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