In Jan 2025 I pre-ordered deluxe edition of Bill Nelson's "Quit dreaming and getting on the beam" album from Cherry Red via Fopp Edinburgh. Release date moved back thru Feb Mar and April. Fopp co... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie42 Shandwick Place, EH2 4RT Edinburgh, GB
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Lees wat reviewers zeggen
PAUL & CALUM plus their colleagues are everything that a customer wants when entering the FOPP shop in Shandwick Place, Edinburgh. Friendly, erudite and enthusiastic about music, film and much more... Toon meer
Bedrijf heeft geantwoord
Order at time product became available for collection at local Fopp store. Product arrived for collection Thursday before release and collected on 19th. Watched 22nd and movie even better 2nd time... Toon meer
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Ordered this vinyl for my wife, indicated in stock however it wasn't, took over a week to advise me, then finally arrived a week later. It wasn't a problem the time it took but feel a bit better commu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Fopp Edinburgh
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
42 Shandwick Place, EH2 4RT, Edinburgh, Verenigd Koninkrijk
4,8
Uitstekend
86 reviews
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Staff are friendly and helpful
Staff are friendly and helpful, even offering to remove the postage packaging which I refused as I wanted the tiny thrill of opening it myself. The product arrived at Fopp within the week of me placing the order from HMV.
22 oktober 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Scott
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Like the shop and staff
Able to order successfully. Very helpful staff. Interesting shop space. Good variety of products.
30 augustus 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Catherine
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Fopp Edinburgh store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordered from Fopp, delivered to shop
Album sleeve was creased at one corner, didn’t see it until I removed cellophane or I would have returned it, vinyl itself wasn’t damaged.
3 augustus 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Ken,
Thanks for leaving us a review.
We are sorry to hear that your HMV Delivers order album sleeve is damaged and we would like to apologise for any disappointment caused as a result of this. We take great care in the packing of our orders to reduce the risk of damage occurring during transit, so it's disappointing to hear that we've been unsuccessful on this occasion.
Please take the item and your receipt into the hmv or fopp store that you placed the order in, where a member of staff at the till will be happy to assist you further.
Antwoord van hmv (UK) - Fopp Edinburgh
Hello IAN
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
GREAT
He was very patient, and when I told him I'm disabled and slow he showed both empathy and dignity very professional
20 juni 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Thomas.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff, very knowledgable about the music and DVDs.
They were also fast and efficient.
This shop is my number one, go to place.
13 juni 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hello Peter
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv/FOPP, see you again soon :-)
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Leigh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great take great service
28 mei 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Iain
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super happy with my order
Super happy with my order. It took just a few days to get my vinyl and couldn’t be happier :)
6 mei 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived on time and straightforward…
Arrived on time and straightforward pick up at the till.
11 april 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Huw
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful service
Very helpful service, good range of books and blu-rays to browse, good displays
14 april 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful when could not find…
Staff very helpful when could not find CD I wanted on the shelves but were able to order for me. Came the next week exactly when they said it would.
Thanks
9 april 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Edinburgh
Love the Fopp branch in Shandwick Place,Edinburgh. Vinyl, DVDs and a great selection of books at amazing prices. Friendly staff. Well worth a visit.
3 maart 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The advisor was helpful when l wanted…
The advisor was helpful when l wanted to change my delivery to click and collect I was advised to cancel the order and put the order through again my son was happy with his vinyl l bought him
3 maart 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi cath
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpfull sourcing some CD's I had…
Very helpfull sourcing some CD's I had been trying to find. Thanks.
18 januari 2024
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great customer service with a smile
19 december 2023
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Hazel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order and pick up in local HMV…
Easy to order and pick up in local HMV store. Quick delivery despite it being just before Christmas. Will confidently use this again.
29 december 2023
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Mandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and efficient service
18 december 2023
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Item was ready to pick as promised.
10 december 2023
Antwoord van hmv (UK) - Fopp Edinburgh
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
All the staff are wonderful
All the staff are wonderful. They are very helpful, polite and nothing seems to be any bother for them. They are so friendly and it truly is a delight to shop there
18 november 2023
Antwoord van hmv (UK) - Fopp Edinburgh
Hi Carlene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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