I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... Toon meer
Bedrijf heeft geantwoord
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience at HMV Braehead thanks to a staff member called Lochlan. I was desperately trying to find a Jeff Buckley vinyl as a last-minute gift for my partner, but the team let me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Glasgow Braehead
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, Verenigd Koninkrijk
4,8
Uitstekend
299 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
helpful and friendly customer service…
helpful and friendly customer service in store
24 augustus 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Alia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Was a new release and a gift
Was a new release and a gift
Came on the day I needed it
Perfect
25 augustus 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hello HG
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
23 augustus 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Experience as usual online and…
Good Experience as usual online and staff are friendly in stores
20 augustus 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hello GHC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hmv is the best i wish I could work…
Hmv is the best i wish I could work here my dream to work at hmv from Craig green
9 augustus 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi craig
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ollie in the shop was so helpful.
24 juli 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hello James
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Braehead store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Very helpful staff and well presented…
Very helpful staff and well presented store at Braehead shopping centre, fast and efficient delivery service too.
26 juli 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got my madonna cd on time & in great…
I got my madonna cd on time & in great condition but there was a lot of cardboard for just one cd I haven't listened to it yet but I will soon I am a big fan of madonna
23 juli 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi SHANERABBITTE
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great prices,great deals,nice Assiant.
13 juli 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good Service
Item ordered in stock, delivered to shop timeously. Staff friendly. No issues.
11 juli 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was done quickly.
3 juli 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Awesome Click & Collect Service
The staff were welcoming and friendly. They were extremely helpful in getting my click & collect order processed in a timely manner.
28 juni 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Keith,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
quick response and efficient handling
26 juni 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hello Lindsay,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Glasgow Braehead
Hello Iain
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Item was not in stock but I was…
Item was not in stock but I was assisted by a very helpful staff member in store. Item was ordered, and I collected from store within a couple of days.
24 juni 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company to deal with.
Really good service from every assistant I have met & always very knowledgeable. Have been refunded when I didn't even know I had been overcharged. Always have what I require or will order that day.
22 juni 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Andrea in the hmv in braehead
Andrea in the hmv in braehead was very helpful, couldn’t find somthing I was looking for she told me to come back and she would look for it. Unfortunately couldn’t find it because it has been stolen. But she got me free shipping :)
18 juni 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Glasgow Braehead
Hi Holly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is a great store hope it will always be around
Love HMV im so glad its still around have great memories as a child going in to purchase records. Online service was very easy to use all the information you need on products and if available, or when they will be available. Collection was so easy, hope to see this store stay around for a long time its great that I get to share this with my teenage kids.
21 januari 2026
Antwoord van hmv (UK) - Glasgow Braehead
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Glasgow Braehead
Hi Bart
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Glasgow Braehead
Hi Patrick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.