I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... Toon meer
Bedrijf heeft geantwoord
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience at HMV Braehead thanks to a staff member called Lochlan. I was desperately trying to find a Jeff Buckley vinyl as a last-minute gift for my partner, but the team let me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Glasgow Braehead
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, Verenigd Koninkrijk
4,8
Uitstekend
299 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product,service and staff member
The product,service and staff member
Andreea
The product was just what I wanted
The service and staff member very professional and friendly
20 oktober 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi James,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All arrived quick but most of the vinyl…
All arrived quick but most of the vinyl have suffs and scrapes on them and 2 didn't work
14 oktober 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Ian,
Thank you for your feedback.
We were sorry to hear that your items arrived in less than perfect condition but are pleased to see that our service team were able to assist and advise regarding a suitable resolution.
We do hope that this has now been resolved and that you enjoy your purchase.
Antwoord van hmv (UK) - Glasgow Braehead
Hi Lorna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Swift
Excellent transaction and quick on delivery. Was a birthday gift for Granddaughter and it had to fit in from its release date to her big day. All went well and collection date was prompt.
9 oktober 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Glasgow Braehead
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Visit to HMV at Braehead
The shop assistant was very helpful ,assisting with the collection of two items on the shop floor that I could not find. She also explained the posting service of the third item that was not available in the shop that day and set it up with the relevant information. She was very pleasant , knowledgeable and friendly during the whole process.
22 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order was correct and delivered on time !
The order was correct and delivered on time. The staff in the store where I placed the order were very helpful. Overall it was a very satisfactory shopping experience.
24 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Glasgow Braehead
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great ordering and helpful staff very…
Great ordering and helpful staff very satisfied as always
12 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Karyn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff were very helpful and friendly
14 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Glasgow braehead
For all yours music needs and DVD CD plus many more product friendly staff very helpful
9 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a dvd in store
Ordered a dvd in store. Product arrived about 3 days later. Excellent service.
7 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Jane,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No issues dealing with HMV
8 september 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Droo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Will to start the staff was rude
Will to start the staff was rude . Not very helpful and I wot be buy or buy nothing online or in store
19 september 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Graham
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
We always have a great experience with…
We always have a great experience with HMV braehead and the preorder function on the website. They never fail to deliver the goods for Xmas, birthdays and 'just because' gifts.
12 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Customer,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful.
31 juli 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hello ALLISTER
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Glasgow Braehead
Hi Kian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
excellent service.collected items as i…
excellent service.collected items as i requested.
24 juli 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Malcolm
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are so helpful and I love…
Staff are so helpful and I love browsing all the old and new DVDs and T-shirts it's my go to shop every time
17 juli 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Sarah
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Braehead store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Polite efficient staff at braehead when…
Polite efficient staff at braehead when ordering cd.
10 juli 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.