I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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Lees wat reviewers zeggen
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... Toon meer
Bedrijf heeft geantwoord
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience at HMV Braehead thanks to a staff member called Lochlan. I was desperately trying to find a Jeff Buckley vinyl as a last-minute gift for my partner, but the team let me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Glasgow Braehead
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, Verenigd Koninkrijk
4,8
Uitstekend
299 reviews
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Antwoord van hmv (UK) - Glasgow Braehead
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always extremely helpful in store!
4 maart 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Carla
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery and as ordered
Quick delivery and as ordered, did think I was getting a 2 for £40 deal but overlooked that at time of ordering. Good vinyl keep em coming
27 februari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service. And it’s always nice to have some friendly chat with good folk.
Keep up the good work.
25 februari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 2 T-shirts online
Ordered 2 T-shirts online , had them delivered to my local store for collection.
Process was excellent, easy to order, quick delivery , emailed to say they were ready.
Couldn’t fault them.
Well done HMV 10/10
27 februari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Glasgow Braehead store and that your Click & Collect order was an easy process.
Thanks for shopping with hmv, see you again soon :)
Antwoord van hmv (UK) - Glasgow Braehead
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered through the store
Ordered through the store, received order progress updates and collected when ready. Great service.
21 februari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi A
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
This would have been a 5star review
This would have been a 5star review, however.... One of the T shirts was just 'crushed' into the delivery package, took a wash to get them removed. Otherwise staff in the Braehead store were really helpful. They did not have the size in one item and a design for the other. Staff suggested they could order these for us and delivery was free. The order came in the timeframe expected and as it was delivered by Post Office we did not have to worry about being around when delivery was expected. As it happened the package fit through our letterbox so no problems on that front. Just a pity one T-shirt was so wrinkled.
13 februari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
All went smoothly
I purchased online, received emails on every stage from purchasing, via proceeding until delivery to the store, where I wanted to collect the item. Everything went smoothly and on time.
10 februari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Marita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD purchase on line
Looked elsewhere for Father Brown dvd's and they were the same price elsewhere and cheaper than other places. So it boiled down to free collection at my nearest store. Waited 2 days, as was advised by HMV, so that worked too. Betheny at Breahead store very helpful and friendly. So what's to find fault with?
31 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello david
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Recently ordered LPs aka vynyls on…
Recently ordered LPs aka vynyls on click and collect excellent service also picked up couple of bargains in store. The staff really friendly and helpful
29 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First class experience in purchasing an…
First class experience in purchasing an album which wasn’t in stock at the store however the member of staff I dealt with duly ordered it for me and I collected it 3 days later. He couldn’t have been more helpful. Superb service
21 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Ian,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, we hope to see you again soon :)
Antwoord van hmv (UK) - Glasgow Braehead
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Product was faulty
15 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Kenneth
Thank you for taking the time to leave us a review. We appreciate your feedback and will do our best to earn that last star from you next time
Have a great day!
Antwoord van hmv (UK) - Glasgow Braehead
Hi Miss Williamson,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
On time good condition
9 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Barnes
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A much sought after album delivered to…
A much sought after album delivered to my door within a couple of days.
5 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order
I was looking for a CD Clementine was so helpful and friendly and went out their way to help. Clementine checked the website and ordered the CD I was looking for. Great customer service. All the staff at Braehead are always very helpful.
2 januari 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Tracy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good and fast service,
23 december 2023
Antwoord van hmv (UK) - Glasgow Braehead
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast, easy and convenient
Fast, easy and convenient.
Staff in the Braehead store were great.
18 december 2023
Antwoord van hmv (UK) - Glasgow Braehead
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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