hmv (UK) - Hastings Reviews 206

TrustScore 4.5 uit 5

4,7

Unit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The ear buds I purchased didn’t work, they didn’t connect so I had to go back to store - to be fair the staff did then reorder them for me which is good but I’ll need to return again and I live forty... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service. Everyone very polite and willing to go out their way to help and find what you want. Ordering specific items to store was a breeze too and only took a day or two. Eve and Luisa are... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Knowledge of the product and it's content, be it current or further back in time is excellent. It displays an interest in both music and film which, in some cases, goes well beyond the age of th... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Muziekwinkel
  2. Cd-winkel
  3. Dvd-winkel
  4. Platenwinkel
  5. Stereowinkel
  6. T-shirtwinkel

Over hmv (UK) - Hastings

Geschreven door het bedrijf

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Geschreven door het bedrijf

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contactgegevens

  • Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

206 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

The ear buds I purchased didn’t work

The ear buds I purchased didn’t work, they didn’t connect so I had to go back to store - to be fair the staff did then reorder them for me which is good but I’ll need to return again and I live forty minutes away

5 mei 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Everyone very polite and willing to go out their way to help and find what you want. Ordering specific items to store was a breeze too and only took a day or two.

Eve and Luisa are lovely and very helpful.

5 mei 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Jack

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!

Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much, and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Prompt service

2 mei 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Steven

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Your staff in your Hastings branch were…

Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store because there is nowhere else over there to buy new music?

29 april 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Stephen

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!

Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

We are always looking at new locations for our stores, especially in places where there is high customer demand. We appreciate you taking the time to contact us, and we will pass your thoughts on to the relevant people within the company.

While we understand that not all customers wish to shop online, our website www.hmv.com offers a wide range of products at competitive prices with free delivery if you spend over £20, which we hope will be an alternative whilst there is no hmv or FOPP store in your area.

Thanks so much and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Lovely staff and very helpful

Lovely staff and very helpful
and knowledgeable 🤠👍

19 april 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Stephen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Beoordeeld met 5 van de 5 sterren

Love shopping at hmv love the dvds and…

Love shopping at hmv love the dvds and records which some shop don’t do no more. We’ll recommended

12 april 2025
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Paul

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

Consistently Good

Knowledge of the product and it's content, be it current or further back in time is excellent.

It displays an interest in both music and film which, in some cases, goes well beyond the age of the staff member.

10 april 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Raymond

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

yes at myn age i need all the …

yes at myn age i need all the help i can get thanks for good service

25 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi alan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 4 van de 5 sterren

I ordered an item it was a few days…

I ordered an item it was a few days later than what they said it would be unlike some companies who will say they have something in stock and suddenly changes to a 3 month wait. On the down side a few years back I wouldn't have had to order this as the shop would have had it in stock

2 april 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Colin, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Beoordeeld met 5 van de 5 sterren

Great job . Thanks

I found the staff at Hastings hmv branch very helpful , and polite . Especially Lucy who was kind enough to help me in the first place. When I entered the shop last week and could not find the albums I was looking for . So she ordered them for me and I was able to collect from the store on 3/4/26.
Your staff deserve 10-10 for their store and customer relations . Well Done

3 april 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hello Jason

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Hastings store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Beoordeeld met 5 van de 5 sterren

All staff were very helpful and…

All staff were very helpful and friendly

30 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Amanda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Jacqui

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

It was very easy to buy my item and arrange click and collect

It was so easy to look at what I wanted to buy on the website It was also very easy to buy the item and arrange click and collect. I was also kept up to date with emails informing me that my item had been dispatched and when it had arrived at my local HMV shop and was ready to collect. I will definitely be using HMV in the future.

21 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Kate

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, prompt delivery

23 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Colin, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Helpful Staff

Helped with my on line order which was out of stock.

17 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Matthew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Beoordeeld met 5 van de 5 sterren

Service with a smile

Helpful answers to all questions and everything done with a happy smile. Dottie was excellent.

13 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hello MARK

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Hastings store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Staff very helpful and knowledgeable…

Staff very helpful and knowledgeable making ordering a breeze

8 maart 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Lesley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Store order

I ordered a blu ray film and it arrived fast and I collected instore with no issues.

22 februari 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Tim, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Easy to pre-order online

Easy to pre-order online, good communication with regular updates. Great customer service when collecting in store, very happy with purchase.

21 februari 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hi Suzanne, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Beoordeeld met 5 van de 5 sterren

Very very friendly and helpful

Very very friendly and helpful

18 februari 2026
Logo hmv (UK) - Hastings

Antwoord van hmv (UK) - Hastings

Hello Tim

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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