I ordered some earphones online to be delivered to the nearest hmv store. It arrived there within a few days. When I went to collect it, I went into a trance and forgot why I was there.. I started bro... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
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Lees wat reviewers zeggen
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... Toon meer
Bedrijf heeft geantwoord
The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... Toon meer
Bedrijf heeft geantwoord
Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Hastings
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, Verenigd Koninkrijk
4,8
Uitstekend
228 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered Piombo
I ordered Piombo: The Crime-Funk Sound of Italian Cinema in the Years of Lead 1973-81 LP online for a great price. Picked the album up a few days later. Very friendly staff in the Hastings store. All good, thanks.
9 november 2025
Antwoord van hmv (UK) - Hastings
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Email communication needs to be better.
Ordered a dvd online for click and collect, and was told to wait for an email to tell me when it was at the store. I waited nearly 2 weeks and then went into the hmv shop. Lo and behold the dvd was there and had been for a week or so days. Luckily I went in there when I did as the package said 30/10 written on it. I'm assuming it would have been returned back to the main depot if it hadn't been picked up by the 30th... however, the lady in store was very helpful and nice.
21 oktober 2025
Antwoord van hmv (UK) - Hastings
Hi Theresa
Thank you for taking the time to leave us a review.
We're very sorry to hear that there was a delay with the order and for any disappointment as a result of this.
We certainly appreciate you making us aware of this and we do hope that you enjoy your purchase.
Good knowledge of products,eager to…
Good knowledge of products,eager to please good communication and politeness
23 oktober 2025
Antwoord van hmv (UK) - Hastings
Hello Mr Read,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All the information for my pre order…
All the information for my pre order was shown so I understood when the money was taken and how long it would take to arrive and it was a fast delivery
23 oktober 2025
Antwoord van hmv (UK) - Hastings
Hello Becky
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
A rather limited range
Very excited to find an HMV close to where we were staying. However, it was new release Friday and they didn't have any of the records on my list. More toys, and playthings than actual music, very disappointing.
No wonder there are several indie retailers in the area!
12 oktober 2025
Antwoord van hmv (UK) - Hastings
Hello Chris
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
Whilst we do like to refresh the look of our stores and show off a range of products that we have available for our customers to own, we’d never intend this to cause confusion or limit the finding of our items, so we’re disappointed to hear this may have been the case on this occasion.
The staff were happy to find the cd we…
The staff were happy to find the cd we wanted and we received it at Hastings store within 4 days.
6 oktober 2025
Antwoord van hmv (UK) - Hastings
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The sales person was very helpful and…
The sales person was very helpful and happy .
Prompt delivery of dvd .
17 september 2025
Antwoord van hmv (UK) - Hastings
Hi Rhod
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hmv online shopping
Went to the shop for a dvd didn't have in stock so they ordered it for me . The staff member was very polite and helpful and friendly and sorted the order with in minutes. First class service.
12 september 2025
Antwoord van hmv (UK) - Hastings
Hi ALLEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD Purchase.
The staff were very helpful and I was kept up to date by email, all good thank you, Terry Pavitt.
9 september 2025
Antwoord van hmv (UK) - Hastings
Hello Mr Pavitt
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Easy to order and arrived on time.
3 september 2025
Antwoord van hmv (UK) - Hastings
Hi june
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great experience ordering in line and…
Great experience ordering in line and picking up in store to save postage.
Item was showing out of stock and awaiting delivery.
Next day message said it was being shipped.
Absolutely Great !!👍
19 augustus 2025
Antwoord van hmv (UK) - Hastings
Hi Simon
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
DVDS ORDER
It was easy to find what I wanted,ordering was also easy to do, I got updates on my order and my items arrived well packed and safely
14 augustus 2025
Antwoord van hmv (UK) - Hastings
Hi paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Hastings
Hi P
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Yes indeed the staff have been
Yes indeed the staff have been
very helpful with my inquiries
and kind about certain films
could not be more helpful😀
24 juli 2025
Antwoord van hmv (UK) - Hastings
Hi stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Hastings
Hi Thomas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful young lady served me
Very helpful young lady served me, we had a good chat about the box set I was buying, as it was one of her favorite shows, 10 out of 10 for service,
7 juli 2025
Antwoord van hmv (UK) - Hastings
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful sales staff and delivery…
Very helpful sales staff and delivery on time as promised
14 juni 2025
Antwoord van hmv (UK) - Hastings
Hi RAY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your 3 for 50 deal isn't very good
Your 3 for 50 deal isn't very good. It's only like £3 off per item that doesn't encourage me to buy. It used to be 3 for £40 that was much better deal
7 juni 2025
Antwoord van hmv (UK) - Hastings
Hi there, thanks for leaving a review.
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Antwoord van hmv (UK) - Hastings
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order arrived on time and I was able…
My order arrived on time and I was able to collect it the next day from the store.
29 mei 2025
Antwoord van hmv (UK) - Hastings
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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