One assistant in particular goes out of her way to help in everyday she can her name is caroline
Bedrijf heeft geantwoord
Locatie
Wijzig locatie32B Newlands Centre, NN16 8JB Kettering, GB
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Lees wat reviewers zeggen
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Toon meer
Bedrijf heeft geantwoord
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Toon meer
Bedrijf heeft geantwoord
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Kettering
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
32B Newlands Centre, NN16 8JB, Kettering, Verenigd Koninkrijk
4,9
Uitstekend
129 reviews
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My experience of HMV
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or when ordering records
The store at Kettering is very well set out and staff very helpful.
12 november 2025
Antwoord van hmv (UK) - Kettering
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Wonderful staff Kettering Branch
I couldn't find an album, I asked at the desk. Really lovely staff member, chatty and genuinely happy to help. As I didn't know the name of the album, she searched for the song I knew was on it and found the right one. They didn't have it in store so we ordered it in. It was ready in store a few days later. Again on collection, I was greeted by a lovely lad on the till, very chatty and happy to help. Well done HMV, friendly and welcoming staff make such a difference.
9 november 2025
Antwoord van hmv (UK) - Kettering
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Kettering
Hi Lou
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Kettering
Hi Matthew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great place to shop
The store is laid out perfectly, finding what you need is easy
The staff are really friendly and helpful
19 oktober 2025
Antwoord van hmv (UK) - Kettering
Hello ashley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and easy
19 oktober 2025
Antwoord van hmv (UK) - Kettering
Hello Peter
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very helpful staff
Very helpful staff. Ordered a DVD for me and it arrived very quickly
1 oktober 2025
Antwoord van hmv (UK) - Kettering
Hi Lindy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really good customer service.
21 september 2025
Antwoord van hmv (UK) - Kettering
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I needed to order a K-pop CD for my…
I needed to order a K-pop CD for my foster child as they had sold out , and the members of staff where very helpful, they took my order and showed me all the other items that my child would like , my order came within a few days , perfect service.
17 september 2025
Antwoord van hmv (UK) - Kettering
Hi Yvonne
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Can never fault HMV I love ordering my…
Can never fault HMV I love ordering my 4k movies from them - and if a release is due on a Monday it usually arrives on the Saturday before release so two days early which is fantastic
14 augustus 2025
Antwoord van hmv (UK) - Kettering
Hi deanws
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant service as always 👌
25 augustus 2025
Antwoord van hmv (UK) - Kettering
Hi Troy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
No issues picking item up.
26 augustus 2025
Antwoord van hmv (UK) - Kettering
Hello RAJC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Kettering
Hi Darryl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The product came quick and early
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really friendly and helpful. I ordered Doctor Who season 2 (2025) and other Dr. Who dvds.
19 augustus 2025
Antwoord van hmv (UK) - Kettering
Hi Trusted
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
It arrived safely and quick no problems
1 augustus 2025
Antwoord van hmv (UK) - Kettering
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very helpful and Caroline…
Great staff very helpful and Caroline is a delight one of the best team members gives 110% i won't shop any where else even online.
3 juni 2025
Antwoord van hmv (UK) - Kettering
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Easy and straightforward
Easy and straightforward. Did click and collect at HMV Kettering.
10 mei 2025
Antwoord van hmv (UK) - Kettering
Hi Carolyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick
Quick, courteous, helpful and efficient. Feel blessed to have such a great store and team in my community, always my go to for music etc
22 april 2025
Antwoord van hmv (UK) - Kettering
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Kettering
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very helpful polite and…
The staff were very helpful polite and happy to tell me everything I needed to know
31 maart 2025
Antwoord van hmv (UK) - Kettering
Hi Tracey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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