Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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Lees wat reviewers zeggen
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Toon meer
Bedrijf heeft geantwoord
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Toon meer
Bedrijf heeft geantwoord
The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Mansfield
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Verenigd Koninkrijk
4,8
Uitstekend
186 reviews
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Antwoord van hmv (UK) - Mansfield
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous customer service
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be delivered to our local HMV so we could pick them up in a couple of days. We were both really impressed with how proactive and helpful your staff member was.
14 april 2026
Antwoord van hmv (UK) - Mansfield
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The member of staff that helped was…
The member of staff that helped was very knowledgeable about the item I wanted which was out of stock however he placed an order for me.
31 maart 2026
Antwoord van hmv (UK) - Mansfield
Hi Pamela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Miss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Harry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Informative and without hassle 👌
Informative and without hassle 👌
Lovely staff in hmv Mansfield, nothing was too much trouble 😀
11 maart 2026
Antwoord van hmv (UK) - Mansfield
Hi Emma
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
American Pie
This was an order of American Pie. It was delivered later than expected but I believe that it was an issue with the supplier and not HMV. HMV staff were friendly and helpful as always. Sidebar - it's one of the best pressings I have bought recently.
5 maart 2026
Antwoord van hmv (UK) - Mansfield
Hi Stewart,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good price for cd’s
Good price for cd’s, try to get the order asap cannot fault the service
26 februari 2026
Antwoord van hmv (UK) - Mansfield
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Mansfield
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always have the goods that I want…
HMV always have the goods that I want to buy at a reasonable price. Ordering is easy and delivery is fairly quick. I would rather buy from a trustworthy source and HMV gives me that confidence.
3 februari 2026
Antwoord van hmv (UK) - Mansfield
Hi Elizabeth,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Mansfield
Hello Katie
Thank you for taking the time to leave us a review. We are sorry to hear you were not kept informed, apologies for any inconvenience caused. We can see your order has now been delivered, thanks for your patience.
Have a great day!
Antwoord van hmv (UK) - Mansfield
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great communication regarding the…
Great communication regarding the progress of my order and really friendly,interested staff in store.
25 januari 2026
Antwoord van hmv (UK) - Mansfield
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order at shop spent a voucher…
Easy to order at shop spent a voucher that I used against purchase then delivered to shop as easy to collect as I’m in Mansfield every week
25 januari 2026
Antwoord van hmv (UK) - Mansfield
Hi Nancy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Jamie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Given that it was near to Christmas time, my order took a little longer to come through. However, when I picked it up from the store, I was dealt with in a very friendly manner and also very speedily.
4 januari 2026
Antwoord van hmv (UK) - Mansfield
Hi Barbara,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.
Took over 2 wks for my item to arrive…
Took over 2 wks for my item to arrive at the wrong store. After I had to keep e-mailing customer services. Then told I had ordered it go to that store,even though I had ordered the item in the store where I wanted it to go to and the store assistant did the order. On the receipt it did say it would come to that store. But customer services tried saying it said the other store. Not on my receipt it didn't. Have no problems with my local store,the staff are brilliant. It's the ordering service, delivery are rubbish. Trying to cover up their mistakes.
1 januari 2026
Antwoord van hmv (UK) - Mansfield
Hi Julie,
Thank you for your feedback and we are very sorry to hear of the error with your order.
We can confirm that the item has now been requested for return and we will issue you with a full refund as soon as this arrives back with us.
We certainly appreciate your comments and we do hope we can improve the service we provide in future.
Antwoord van hmv (UK) - Mansfield
Hi Jenny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Mansfield
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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