Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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Lees wat reviewers zeggen
Myles served me with my order of a blue ray dvd, and I also bought some fantastic JBL HEADPHONES BLUETOOTH. Myles was very helpful & efficient and explained things to me because I suffer from anxiety... Toon meer
Bedrijf heeft geantwoord
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... Toon meer
Bedrijf heeft geantwoord
The website doesn’t always work , so although it showed the products, I couldn’t order on line. Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Mansfield
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, Verenigd Koninkrijk
4,8
Uitstekend
187 reviews
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Antwoord van hmv (UK) - Mansfield
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very quick response available in the…
The DVD boxset was not available in the HMV shop. DVDs were delivered to my local sore the next working day (I had been told likely to be 3 working days).
Got a text to advise me they were available from the HMV store
Pleasantly surprised
5 december 2025
Antwoord van hmv (UK) - Mansfield
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My Great experience at HMV
I enjoy going to HMV in person as I've been to the shop for three times a week to buy more CDs based on my favourite rap artist of my top 3 as I go back and started to collect CDs.
However, I wouldn't recommend order it from there official website as there are delivery delays going on as we are on winter term but if you want to cancel your dispatching order, they can offer you a refund and they will bring back your money.
Overall I enjoy the shop, if you are one of the people who likes to give yourself a break from internet, HMV is for you. 👌
My pros of the shop is the staff's are very friendly, great customer service & a lovely environment.
My only one Con is because the environment is big, it can be overwhelming and difficult to find what you want to buy.
9 september 2025
Antwoord van hmv (UK) - Mansfield
Hi Stefan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Staff always really friendly
Staff always really friendly, nothing to much trouble click and collect always on time never had a issue
5 december 2025
Antwoord van hmv (UK) - Mansfield
Hi Julie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Mansfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service from order to delivery.
Great service from order to delivery.
Mansfield is a great store! Staff are so helpful and kind!
22 november 2025
Antwoord van hmv (UK) - Mansfield
Hi JK
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and very polite and…
Excellent service and very polite and helpful staff thank you
18 november 2025
Antwoord van hmv (UK) - Mansfield
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Gill
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Mansfield
Hi Michael
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
Great LP
Great LP that I used to have a lifetime ago at an incredible price. Quick delivery too. Thank you.
13 november 2025
Antwoord van hmv (UK) - Mansfield
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt notification
I ordered my cd and hmv emailed me the same day it was out to collect
I was very pleased with the time to tell me it was in stock
5 november 2025
Antwoord van hmv (UK) - Mansfield
Hi Philip
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very good they come on time not broken…cds
Very good they come on time not broken and come when they said they come
18 oktober 2025
Antwoord van hmv (UK) - Mansfield
Hi simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ballerina 4k steelbook
Great team at this branch very friendly and helpful and informative
25 september 2025
Antwoord van hmv (UK) - Mansfield
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent staff in Mansfield store
Excellent staff in Mansfield store. Ordering was simple.
17 augustus 2025
Antwoord van hmv (UK) - Mansfield
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love click and collect facility
Love click and collect facility. Emails were prompt. The lovely woman who served me at your Mansfield branch was a joy, we had a good chat as always when I shop in Mansfield. So nice friendly people. Whenever I shop at HMV in Mansfield they are always pleasant and welcoming.
13 augustus 2025
Antwoord van hmv (UK) - Mansfield
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Leo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Mansfield
Hi Lara
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
HMV IS ALWAYS GOOD
The customer service in store was excellent as always, and there was no problems with the delivery.
1 augustus 2025
Antwoord van hmv (UK) - Mansfield
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The website doesn’t always work
The website doesn’t always work , so although it showed the products, I couldn’t order on line.
Staff in store are always helpful & knowledgeable. I was able to place an order in store, & received emails telling me the order was accepted & when the product was available to collect.
4 juli 2025
Antwoord van hmv (UK) - Mansfield
Hi, thanks for leaving us a review.
We're sorry to hear that you experienced issues with our website however we're pleased to hear that you were able to order in-store instead.
Thanks for reaching out :)
A great store with a great array of…
A great store with a great array of products.
28 juni 2025
Review zonder uitnodiging
Antwoord van hmv (UK) - Mansfield
Hi Mason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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