I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
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Lees wat reviewers zeggen
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Toon meer
Bedrijf heeft geantwoord
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Toon meer
Bedrijf heeft geantwoord
Ordered online and package was delivered by Royal Mail Tracked 48. Arrived many days late and badly damaged, but HMV Newcastle replaced the items in-store for us no problem. Great service from the New... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Newcastle
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Verenigd Koninkrijk
4,8
Uitstekend
625 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Newcastle staff
Friendly and informative staff and very helpful within the process of ordering products
23 januari 2026
Antwoord van hmv (UK) - Newcastle
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The people are great
The people are great, always have been in my local store, and always appreciate their help with finding what I need.
26 oktober 2025
Antwoord van hmv (UK) - Newcastle
Hello Abb
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always buy vinyls from here
Always buy vinyls from here have a massive collection and is packaged well
20 januari 2026
Antwoord van hmv (UK) - Newcastle
Hello Oliver,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff
24 januari 2026
Antwoord van hmv (UK) - Newcastle
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Newcastle
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great alternative for ordering physical media
Service fast and reliable. Again, great replacement for other online retailers / apps for physical media.
21 januari 2026
Antwoord van hmv (UK) - Newcastle
Hi Emm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very happy customer
Very easy and straight forward ordering my items. Good value for money and delivered on times given.
All my experience was fast and efficient.
18 januari 2026
Antwoord van hmv (UK) - Newcastle
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Newcastle
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service as always
Fantastic service as alway! Extremely quick dispatch and staff instore a pleasure to deal with.
17 januari 2026
Antwoord van hmv (UK) - Newcastle
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service 😊
23 december 2025
Antwoord van hmv (UK) - Newcastle
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A store definitely worth visiting!
The album I wanted to order was ordered in store. The guy knew exactly which album I wanted (even though it wasn’t a terribly well known album). He was very helpful, knowledgeable and efficient.
19 december 2025
Antwoord van hmv (UK) - Newcastle
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was happy with my purchase
I was happy with my purchase, and staff are very helpful and friendly.
3 januari 2026
Antwoord van hmv (UK) - Newcastle
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Highly recommend
Great selection of vinyls with loads of choice across different genres. The staff are really friendly, knowledgeable, and always happy to help. A brilliant place to shop if you love music highly recommend!
2 januari 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Newcastle
Hi Kaitlyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and really friendly staff…
Easy ordering and really friendly staff at pick-up. Spot on
2 januari 2026
Antwoord van hmv (UK) - Newcastle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service top notch
1 januari 2026
Antwoord van hmv (UK) - Newcastle
Hello Karl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Oder was complete.
Oder was complete.
Informed of every process and packaging well done, received in excellent condition.
26 december 2025
Antwoord van hmv (UK) - Newcastle
Hello Lynda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent knowledge and service
The in store service was excellent. The assistant ordered my vinyl record as it wasn't available in store that day. It was then delivered home for free. Fab.
4 december 2025
Antwoord van hmv (UK) - Newcastle
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Newcastle
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Newcastle
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I received an email confirming my Dvd…
I received an email confirming my Dvd had been dispatched and the next day I received another email informing me my order was ready for collection. The guy who served me was pleasant and placed my order in my hand in seconds. It was a simple process and a whole lot better than ordering from Amazon which is killing the high street.
21 december 2025
Antwoord van hmv (UK) - Newcastle
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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