My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
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Lees wat reviewers zeggen
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... Toon meer
Bedrijf heeft geantwoord
The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
Bedrijf heeft geantwoord
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Nottingham
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, Verenigd Koninkrijk
4,7
Uitstekend
393 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly staff and very helpful.
17 november 2024
Antwoord van hmv (UK) - Nottingham
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Outstanding customer service
Very helpful staff member in store. Especially with items I needed for Christmas that I couldn't find and helping me place an order for the items on the in store computer.
17 november 2024
Antwoord van hmv (UK) - Nottingham
Hello Penny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great quality products and great value…
Great quality products and great value for money
16 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Porsche,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
Very good service lovely to chat with the member of staff about my purchase. Great stock selection in there always good to spend a few hours in there.
13 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Paul,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Member of staff very knowledgable and…
Member of staff very knowledgable and efficient. Explaining the ordering process very clearly and giving advice on delivery.
12 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Nottingham
Hi Tony
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleasant staff, and helpful.
I had a very helpful young man. As I was looking for an L P for my son. Well two but had to order that in line. But the young man found the one I wanted. And the other I ordered on line which was very easy .
10 november 2024
Antwoord van hmv (UK) - Nottingham
Hello Roz,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Efficient
Convenient collection from my nearest store.I was contacted when my item was ready for collection and received good customer service.Easy and efficient process.Satisfied Customer.
10 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Teresa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I still have not received my click and…
I still have not received my click and collect order
7 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Jonny
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
From the minute I spoke to the guy and…
From the minute I spoke to the guy and enquired about a movie he was very helpful and quick and managed to order me the dad and arrived in couple of days
7 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Sinead,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The purchase came on time as predicted
7 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Thomas,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Store assistant was very helpful in…
Store assistant was very helpful in ordering in a t shirt in the size we wanted. They arranged for it to be sent to a store nearest to my home. Only took 3 days to arrive and the collection went smoothly too. Very good service.
30 oktober 2024
Antwoord van hmv (UK) - Nottingham
Hi J.S
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great dispatch time
Great dispatch time, records arrived safely because they were packaged so well. Thanks HMV
6 november 2024
Antwoord van hmv (UK) - Nottingham
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Nottingham
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Purchased a pre-order Blu-ray by click and collect
I purchased a pre-order Blu-ray online, by click and collect from the Nottingham store. After payment I received confirmation by email. A few days before the release date they sent an email to say it had been dispatched, and a few days later an email informed me it was ready for collection. I collected it 3 days later. It was a good price, I was informed of progress at every stage, no problems when collecting and it was well-packaged. Very pleased with the item and with the service.
28 oktober 2024
Antwoord van hmv (UK) - Nottingham
Hi Michael
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My purchase was delivered on time as…
My purchase was delivered on time as quoted. The quality of purchase seem very good. I bought it as a present they were delighted with it. I bought on line. I have also been into yous shop in Nottingham the staff were very helpful. Thank you
28 oktober 2024
Antwoord van hmv (UK) - Nottingham
Hi Margaret,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful polite assistant
Very helpful polite assistant, explained clearly the process and about postal charge, very friendly and knowledgeable with such an old movie.
24 oktober 2024
Antwoord van hmv (UK) - Nottingham
Hi Janet,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Nottingham
Hi Sadia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant. Took his time to help and advise us.
29 september 2024
Antwoord van hmv (UK) - Nottingham
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Nottingham
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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