Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast ,... Toon meer
Bedrijf heeft geantwoord
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Toon meer
Bedrijf heeft geantwoord
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Redditch
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Verenigd Koninkrijk
4,8
Uitstekend
161 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van hmv (UK) - Redditch
Hi Rob
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Redditch
Hi Sally,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always at HMV Redditch
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and expert at their jobs - This is a great store and visit very often up to 3 times a week
15 april 2026
Antwoord van hmv (UK) - Redditch
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Brilliant as usual staff very helpful, knowledgeable and know there jobs well
14 april 2026
Antwoord van hmv (UK) - Redditch
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Redditch
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always excel with their customer…
HMV always excel with their customer service. I continually purchase items from this store.
18 maart 2026
Antwoord van hmv (UK) - Redditch
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely fabulous
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast , thank you very much.
14 maart 2026
Antwoord van hmv (UK) - Redditch
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Redditch
Hello Mike,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
LP pick up
Collected items fine
Customer service guy a bit abrupt
You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts.
I didnt want a gift tite bag a box to put them in woukd of been better.
7 februari 2026
Antwoord van hmv (UK) - Redditch
Hi Julie
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The staff were very helpful ordered the…
The staff were very helpful ordered the DVD'S we wanted. They were delivered next day. Great service.
23 januari 2026
Antwoord van hmv (UK) - Redditch
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales assistant showed me a different…
Sales assistant showed me a different option for the T-shirt I wanted. Soon arrived by post
19 januari 2026
Antwoord van hmv (UK) - Redditch
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brought a record player for my daughter…
Brought a record player for my daughter and she absolutely loves it. It's stylish and sounds great.
12 januari 2026
Antwoord van hmv (UK) - Redditch
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Did not have what i wanted in store, so ordered it for me and phoned when ready to pick up. Excellent service.
30 december 2025
Antwoord van hmv (UK) - Redditch
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant website and great value
Brilliant website and great value, fast delivery 100%
29 september 2025
Antwoord van hmv (UK) - Redditch
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over the year (2025) I have goten A lot…
Over the year (2025) I have goten A lot of Blu-Ray's and Album's. The shop I go to has be A big help to me.
25 december 2025
Antwoord van hmv (UK) - Redditch
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Redditch
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service item arrived on time.
14 december 2025
Antwoord van hmv (UK) - Redditch
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant and helpful staff
Pleasant and helpful staff. Dealt with my visit efficiently and professionally
15 december 2025
Antwoord van hmv (UK) - Redditch
Hi mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Took a few days from placing order
Took a few days from placing order. Specially for click and collect. Young lady who served me was lovely though in Redditch store. Products in really sturdy cardboard so vinyls were well protected.
4 december 2025
Antwoord van hmv (UK) - Redditch
Hi Caron
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good quality ordered and delivered…
Good quality ordered and delivered quickly. Customer service very good.
3 december 2025
Antwoord van hmv (UK) - Redditch
Hi C Grosvenor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.