Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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Lees wat reviewers zeggen
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient servi... Toon meer
Bedrijf heeft geantwoord
I'm always in hmv redditch, the staff know who I am ,good idea in what interests me. I enjoy the chat and helpful service which invariably leads toi me purchasing dvds or cds
Bedrijf heeft geantwoord
Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Redditch
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Verenigd Koninkrijk
4,7
Uitstekend
171 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Item delivered to store and ready for…
Item delivered to store and ready for collection. No problems.
27 december 2024
Antwoord van hmv (UK) - Redditch
Hi Mr Bell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, the item I wanted was not in stock but I was able to order and it was delivered quickly.
13 december 2024
Antwoord van hmv (UK) - Redditch
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store was great to browse
Store was great to browse, one item not available, but the helpful staff located it and ordered in for me. I chose to collect from thr store.
8 december 2024
Antwoord van hmv (UK) - Redditch
Hi Ken
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and like the personal…
Easy to order and like the personal touch to be able to collect from store.
3 december 2024
Antwoord van hmv (UK) - Redditch
Hi Regene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Redditch
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pleasant and Help Store Colleagues
Went in to the Redditch HMV to buy the X-Files complete set on dvd but the only one that was on the shelf had packaging damage and this was for a gift. A member of staff understood and kindly ordered me another one and it was at the store within 2 days. Will be visiting the store again to purchase more gifts.
11 november 2024
Antwoord van hmv (UK) - Redditch
Hello John
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
I went and got return to oz and it got…
I went and got return to oz and it got scanned 2 times even tho I only got 1 and I didn’t notice till I got home and I can’t afford 2
17 november 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Redditch
Hello Consumer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great friendly service at my local HMV…
Great friendly service at my local HMV store.
10 november 2024
Antwoord van hmv (UK) - Redditch
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top Marks
Polite, attentive and very helpful staff. Bought a dvd, and ordered one - the process was clearly explained. So much more pleasant and user friendly than buying on line. Excellent service, thank you.
12 november 2024
Antwoord van hmv (UK) - Redditch
Hi Alcester,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item was 3 days late in arriving…
The item was 3 days late in arriving apart from that everything was fine
7 november 2024
Antwoord van hmv (UK) - Redditch
Hi Geron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed to the store recently, we can also see that you are in receipt of your order. Apologies for any disappointment that may have been caused as a result of this slight delay.
Ordering is easy and picking up from…
Ordering is easy and picking up from the store was fine, just one item took a bit longer than expected to arrive.
1 november 2024
Antwoord van hmv (UK) - Redditch
Hello Stephen,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Antwoord van hmv (UK) - Redditch
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The order was made swiftly for a…
The order was made swiftly for a relatively rare record. Contact was constant and immediate. Staff were engaged and interested.
16 oktober 2024
Antwoord van hmv (UK) - Redditch
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful
Helpful, pleasant staff at Redditch store. They ordered my CD and I received it within the SLA timescale.
Very happy to use again.
6 oktober 2024
Antwoord van hmv (UK) - Redditch
Hi Eamonn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still one of the best stores around
Still one of the best stores around, the amount of choices there are is amazing
24 augustus 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Redditch
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Redditch
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an item online and the…
I ordered an item online and the cashier was kind enough to open the box the product came in and put it in a bag for me.
14 augustus 2024
Antwoord van hmv (UK) - Redditch
Hi CALLUM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ghostbusters Frozen Empire dvd
HMV was great and quick with the dispatch and they sent you an email to say it will be coming.
2 juli 2024
Antwoord van hmv (UK) - Redditch
Hi Sophie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Redditch
Hi Louise
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and competitive pricing.
Fast delivery and competitive pricing. Nice to browse through LP's and CD's on the racks before buying or ordering my needs.
17 mei 2024
Antwoord van hmv (UK) - Redditch
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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