Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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Lees wat reviewers zeggen
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Toon meer
Bedrijf heeft geantwoord
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Bedrijf heeft geantwoord
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Truro
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Verenigd Koninkrijk
4,8
Uitstekend
218 reviews
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Antwoord van hmv (UK) - Truro
Hi Mr Mckenzie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
DVD Order
Ordered a dvd that wasn't in store, the girl who served me was so helpful, I received emails, to say it had been despatched and then that it was ready for collection. First rate service, thank you.
19 april 2024
Antwoord van hmv (UK) - Truro
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Online CD purchase, local store pick-up.
Kept informed via email & picked up goods from store on the day I was advised they would be available.
Very simple, efficient process.
Thank you.
17 april 2024
Antwoord van hmv (UK) - Truro
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi PO-Lin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
4 april 2024
Antwoord van hmv (UK) - Truro
Hi Steve
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
If I don't know, the folk in HMV will.
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought of (70's movies) in years and realise it's available. Also excellent for present buying; I can go in with only a vague idea and come out with a winner. Music and films need to be available to browse and read, and have the ability to ask informed fellow fans relevant questions and get informed responses and opinions. That's part of the enjoyment of purchasing in a store.
27 maart 2024
Antwoord van hmv (UK) - Truro
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Early!
I got what I ordered much earlier than was listed! So that was a nice surprise, and it arrived in amazing condition, no damages or anything. I’ve been enjoying The ballad of songbirds and snakes every since it arrived XD
19 februari 2024
Antwoord van hmv (UK) - Truro
Hi Benjamin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Truro
Hi Pete
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Help with purchases in Truro HMV
I went to Truro branch of HMV and was served by a very helpful assistant. I had picked up the wrong series of The Crown and he went and got me the current one. I could have easily have purchased one I already had.
Also he ordered the Beatles Now and Then CD to be posted to me. I know he was only doing his job but he went that little bit further in assisting me.
16 februari 2024
Antwoord van hmv (UK) - Truro
Hi Bonny
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are friendly and helpful and know…
Staff are friendly and helpful and know what they’re doing as well as being knowledgeable about film etc..
15 februari 2024
Antwoord van hmv (UK) - Truro
Hello Mr Barclay
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Truro
Hi Holli
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery
5 februari 2024
Antwoord van hmv (UK) - Truro
Hello Linzi
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Truro
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful customer service
22 januari 2024
Antwoord van hmv (UK) - Truro
Hi Debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic customer service staff always…
Fantastic customer service staff always helpful and friendly great job guys 👍👍👍
16 januari 2024
Antwoord van hmv (UK) - Truro
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
SPIRIT UNTAMED
Ordered a DVD Spirit Untamed .We watched this over the Christmas period a few times and loved it .We are sending to grandchildren in Australian they will love it ..Ordered click and collect very pleased with the communication via emsil and collection at store.
4 januari 2024
Antwoord van hmv (UK) - Truro
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Truro
Hi Frankie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent product
8 januari 2024
Antwoord van hmv (UK) - Truro
Hi Dave,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They were fantastic in the store in…
They were fantastic in the store in Truro, very helpful, and they told me the difference between the consoles very recommended to go there
7 december 2023
Antwoord van hmv (UK) - Truro
Hi Michaela,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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