Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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Lees wat reviewers zeggen
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Toon meer
Bedrijf heeft geantwoord
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Bedrijf heeft geantwoord
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Truro
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Verenigd Koninkrijk
4,8
Uitstekend
218 reviews
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Very helpful staff
The staff were very helpful and although the vinyl I wanted was not in stock, they went to look if warehouse had any and ordered it and had it sent to store. I went to pick it up today and it was very efficient and quick picked up.
4 januari 2024
Antwoord van hmv (UK) - Truro
Hello Judith,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great online service
Great online service, great staff at the Truro branch.
Will be buying more vinyl from them soon.
3 januari 2024
Antwoord van hmv (UK) - Truro
Hi Bradley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi Rita
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were very helpful and polite
23 december 2023
Antwoord van hmv (UK) - Truro
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guy in the HMV shop in Truro was…
The guy in the HMV shop in Truro was most helpful
25 december 2023
Antwoord van hmv (UK) - Truro
Hi Dizzy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Site is easy to navigate
Site is easy to navigate. Great choices. Like the way you can chose between click & collect or have it posted.
22 december 2023
Antwoord van hmv (UK) - Truro
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always friendly experience in store and…
Always friendly experience in store and great customer service online.
12 december 2023
Antwoord van hmv (UK) - Truro
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
11 december 2023
Antwoord van hmv (UK) - Truro
Hi Mrs Gillard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
really wonderful experience!
my preorder came securely packaged and was undamaged, and Alfie at the counter was wonderfully helpful despite me being rather vague with what it was i'd actually ordered (i was very tired)! the item arrived in a timely manner, and was at the store and available for collection just a few days after it was released globally. very pleased!
7 december 2023
Antwoord van hmv (UK) - Truro
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
a very good service as usual
29 november 2023
Antwoord van hmv (UK) - Truro
Hi STUART
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Arrived when expected..
Arrived when expected and easy to collect when served in store by lovely Grace
29 november 2023
Antwoord van hmv (UK) - Truro
Hi Colin,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Truro
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi Greg
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was taken by an extremely…
My order was taken by an extremely helpful Sales person & despatched promptly - a great service
7 november 2023
Antwoord van hmv (UK) - Truro
Hello Pam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Went in for a look around always leave with a dvd
Always going in great selection of dvds
30 oktober 2023
Antwoord van hmv (UK) - Truro
Hi Rebecca
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful updates on progress with order.
23 oktober 2023
Antwoord van hmv (UK) - Truro
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent.
Excellent.
My local branch couldn't find the item I wanted,(a limited edition vinyl).
Although there was one showing as in stock.
(Probably stashed away by a customer) which happens a lot
Apparently. 🤷♂️
A member of staff checked on the computer the warehouse had one left.
I ordered it, and it was delivered to my door a few days later.
22 oktober 2023
Antwoord van hmv (UK) - Truro
Hi Marcantony
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Truro
Hi Gregovich
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Knowledgeable store staff
Knowledgeable store staff. Helpful and friendly. Product arrived promptly as advised by the store staff.
16 oktober 2023
Antwoord van hmv (UK) - Truro
Hi SB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremley efficient
Extremley efficient, great service, friendly & helpful staff, i really like shopping here & travel a long.distance by bus to do so, thanks again. Dave burnell.
4 oktober 2023
Antwoord van hmv (UK) - Truro
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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