Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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Lees wat reviewers zeggen
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Toon meer
Bedrijf heeft geantwoord
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... Toon meer
Bedrijf heeft geantwoord
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Truro
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Verenigd Koninkrijk
4,8
Uitstekend
221 reviews
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Extremley efficient
Extremley efficient, great service, friendly & helpful staff, i really like shopping here & travel a long.distance by bus to do so, thanks again. Dave burnell.
4 oktober 2023
Antwoord van hmv (UK) - Truro
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lady who served me was very…
The young lady who served me was very helpful and friendly .
28 september 2023
Antwoord van hmv (UK) - Truro
Hi Sam.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It's always great to pop in to HMV…
It's always great to pop in to HMV Truro ,The staff are welcoming and friendly. I offan have questions about DVD's and they are always helpful .
29 september 2023
Antwoord van hmv (UK) - Truro
Hi Ben
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Knowledgeable and helpful staff who…
Knowledgeable and helpful staff who ensured we purchased the correct type and title dvd.
Well done to the chap who served us in Truro
23 september 2023
Antwoord van hmv (UK) - Truro
Hi Thomas
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Arrived promptly and in good condition.
16 september 2023
Antwoord van hmv (UK) - Truro
Hello Mr Green
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Hugely helpful and knowledgeable…
Hugely helpful and knowledgeable assistant (Paul) helping me buy a turntable.
5 september 2023
Antwoord van hmv (UK) - Truro
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
V good price
V good price, like the straightforward arrangements to click and collect t.
6 september 2023
Antwoord van hmv (UK) - Truro
Hi Rog
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My purchased was helped by very…
My purchased was helped by very friendly staff. much laughter too.
5 september 2023
Antwoord van hmv (UK) - Truro
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They helped ordered the good doctor for…
They helped ordered the good doctor for me it came in the post quick and customer service was great
30 augustus 2023
Antwoord van hmv (UK) - Truro
Hi Jessica
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering a dvd not available in the store
I'm not sure ?? I'm just very happy that I was able to order the dvd I was looking for, which wasn't in the store
That was the Disney classic - FANTASIA !!
which I had on VHS video and wanted to replace it with the dvd copy, which I now have
Thank you
25 augustus 2023
Antwoord van hmv (UK) - Truro
Hi Andrew
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off and that you were able to source a copy of Fantasia on DVD through us.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi Elsie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering straight to my home from in…
Ordering straight to my home from in store because the item wasn't in stock was very convenient
18 augustus 2023
Antwoord van hmv (UK) - Truro
Hello ObiWanseventyfour
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Had to order the DVD i wanted was told…
Had to order the DVD i wanted was told they could not get the other DVD i wanted so i found it on ebay.
8 augustus 2023
Antwoord van hmv (UK) - Truro
Hello Lesley
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Truro
Hi Mr Gillett
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Truro staff
Truro Cornwall store staff were knowledgeable and very easy to talk to. The service was excellent thankyou
7 augustus 2023
Antwoord van hmv (UK) - Truro
Hello Lynne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Truro
Hi Francesca
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Truro
Hi Sidney
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What made my experience great
What made my experience great; is the delivery was prompt (within 24 hrs.) The delivery person was polite and respectful to the property regarding the ongoing pandemic situation. I am already putting together another order online.
18 juli 2023
Antwoord van hmv (UK) - Truro
Hi Daniel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent Service
Great choice of items available and on offer. Ease of browsing. Staff very friendly and approachable. At checkout asked if I had found everything I was looking for. When I said no, staff looked into availablity. Ordered there and then for goods to be delivered to nearest store when I returned home from holiday. Excellent service.
16 juli 2023
Antwoord van hmv (UK) - Truro
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV is always amazing
HMV is always amazing! Delivery is always very fast, and I have never been disappointed with your service.
1 juli 2023
Antwoord van hmv (UK) - Truro
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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