Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie10A Coney Street, YO1 9NA York, GB
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Lees wat reviewers zeggen
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Toon meer
Bedrijf heeft geantwoord
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... Toon meer
Bedrijf heeft geantwoord
The vinyl we wanted was in stock. Ordering was straight forward. It arrived the next day. Excellent.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - York
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
10A Coney Street, YO1 9NA, York, Verenigd Koninkrijk
4,6
Uitstekend
531 reviews
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Antwoord van hmv (UK) - York
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They happy to get my fill Great service…
They happy to get my fill Great service a great delivery time
16 oktober 2025
Antwoord van hmv (UK) - York
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hi sir or maddem my name is Michael…
Hi sir or maddem my name is Michael Maplesden to onest you are very help full i amvery graitfull and you very best stor in town there is no uther stor like yours in this town i would to keep comeing your stor all the time thank you very much thank you from Michael Maplesden
12 oktober 2025
Antwoord van hmv (UK) - York
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Extremely poor packaging
Extremely poor packaging of the promotional poster shoved in a large box, not even rolled, with nothing to protect it so it could be easily damaged by a loose LP during delivery, and no replacement available for the damaged poster after HMV were contacted.
13 oktober 2025
Antwoord van hmv (UK) - York
Hi Kent
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. We can see you have been in touch and we have advised you. Regards
Antwoord van hmv (UK) - York
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Staff are super lovely
The Staff are always super lovely and helpful, also they have a lot of the more obscure records i'm looking for which is always nice. Plus the deals on vinyl sleeves are a winner.
5 oktober 2025
Antwoord van hmv (UK) - York
Hi Marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - York
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good price and fast delivery!
2 oktober 2025
Antwoord van hmv (UK) - York
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic service really pleased
Fantastic service really pleased. Can’t beat brand new vinyl.
27 september 2025
Antwoord van hmv (UK) - York
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Speedy dispatch and shipping.
Speedy dispatch and shipping. Everything arrived perfectly.
23 september 2025
Antwoord van hmv (UK) - York
Hello Madi
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dvd ordered
The staff were brilliant in every way. So helpful nothing was too much trouble. Ordering the dvd was easy and quick coming. Was at home before we came back from our holiday in Yorkshire. Very impressed
27 september 2025
Antwoord van hmv (UK) - York
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Kevin searched for the correct version of the album and ordered it.
I was notified when the order was despatched and again when the order was received at the York store for collection.
I collected the order which was correct, well packaged and in good condition.
Excellent service, would recommend.
21 september 2025
Antwoord van hmv (UK) - York
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - York
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - York
Hello Jason,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff in the York branch
13 september 2025
Antwoord van hmv (UK) - York
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV York.
The member of staff in the York branch of HMV, was very polite, friendly and professional.
The CD I wanted was not in store, but the member of staff ordered the product on line in store and it was delivered within the 2 or 3 days as promised.
9 september 2025
Antwoord van hmv (UK) - York
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Antwoord van hmv (UK) - York
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - York
Hi Martha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
AMAZING
Pre ordered the laufey vinyl for my boyfriend and it arrived very quickly and in good shape, very impressed!
21 augustus 2025
Antwoord van hmv (UK) - York
Hi William
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
took longer than stated to arrive at…
took longer than stated to arrive at york but when i did get the dvd it was ok
30 augustus 2025
Antwoord van hmv (UK) - York
Hi nigel
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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