Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie10A Coney Street, YO1 9NA York, GB
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Lees wat reviewers zeggen
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Toon meer
Bedrijf heeft geantwoord
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... Toon meer
Bedrijf heeft geantwoord
The vinyl we wanted was in stock. Ordering was straight forward. It arrived the next day. Excellent.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - York
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
10A Coney Street, YO1 9NA, York, Verenigd Koninkrijk
4,6
Uitstekend
531 reviews
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Antwoord van hmv (UK) - York
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - York
Hi Heather
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick delivery
13 augustus 2025
Antwoord van hmv (UK) - York
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - York
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Buying this item from a trusted…
Buying this item from a trusted company, great price and got free delivery, all round very happy
12 augustus 2025
Antwoord van hmv (UK) - York
Hi JAMES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - York
Hello Mr.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
CD pre-order
Ready for collection from the day of release, easy and hassle-free collection procedure and packaged safely with decent prices
8 augustus 2025
Antwoord van hmv (UK) - York
Hi Madison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - York
Hi pointerbob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You left the security tag on the bag I…
You left the security tag on the bag I bought and there's no hmv store close so had to take the bag in town then go ask in different stores if they could remove the tag which one store did after showing the receipt
20 juli 2025
Antwoord van hmv (UK) - York
Hi there, thanks for leaving a review. We're sorry to hear this and for any inconvenience caused as a result of this genuine human error.
We can see that a partial refund was processed for your express delivery as a gesture of goodwill for this circumstance, we are relieved however to hear that you were at least able to remove the tag.
Should you require any further assistance then please feel free to reach out to us.
Antwoord van hmv (UK) - York
Hi Kyaw
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - York
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great value, local value-added. Friendly in-store service
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local bricks and mortar HMV, supporting our high street. Wired headphones support our daughter's journey of vinyl discovery, and match the colour of her turntable. Which seems important.
14 juli 2025
Antwoord van hmv (UK) - York
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - York
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff in store
Helpful staff in store, providing good advice and description of products available (vinyl turntables). Able to arrange home delivery at no extra cost.
9 juli 2025
Antwoord van hmv (UK) - York
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In general I am pretty happy with HMV
In general I am pretty happy with HMV. The product delivered matched the description and your staff are pretty knowledgeable.
There are one or two things to improve on though-firstly your shop in York looks pretty tired and run down- a bit of a refresh would make it look a bit nicer, some bright colours like lime green would be nice and stop it looking like a goth kids bedroom. A few windows/light would be nice. Also the CD was pretty expensive with the delvery fee added in and took a while to arrive. Also whenever I buy a CD in person there are never any medium sized plastic bags. Just massive huge ones that are ridiculously large.
Still I will happily give HMV or any other UK based retailer my money rather than Jeff Bezo's and his tax dodging firm. I feel like I speak for the entire UK when I say this- screw Jeff Bezo's and amazon. Long may HMV endure.
14 juni 2025
Antwoord van hmv (UK) - York
Hi customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time!!
Have a great day!
Great service
Ordering was easy, price was good, staff in the shop are always helpful and polite
2 juli 2025
Antwoord van hmv (UK) - York
Hi Malcolm
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - York
Hi Curtis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - York
Hi daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - York
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - York
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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