Holiday Discount Centre Reviews 

116
TrustScore 2 uit 5

1,8

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Beoordeeld met 1 van de 5 sterren

This holiday company Holiday Discount Centre changed the terms of the overall package (by switching the currency from Euros to Pounds) after taking the flight payment, the whole agreement was broken.... Toon meer

Beoordeeld met 1 van de 5 sterren

AVOID at all costs. Rang within 4 minutes of receiving their email to book the holiday and it had gone from £155 per to £995. After dealing with Maria , her manager and then her Supervisor (one of t... Toon meer

Beoordeeld met 2 van de 5 sterren

I contacted holiday discount centre, about a 10 day holiday to Lanzarote! I was passed onto another company called flashholidays.co.uk, dealt with someone called Thomas, the holiday they had adverti... Toon meer

Beoordeeld met 4 van de 5 sterren

Used the website to browse mini breaks over the new year period for myself and a friend. Wide choice of hotels and locations but as yet undecided on our final choice. Holiday Discount Centre was easy... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reizen en vakantie

Geschreven door het bedrijf

Holiday Discount Centre is one of the UK’s leading travel comparison website’s, an online "shop window" for over 40 of the UK's leading travel brands. Our site enables you to search and compare great deals on package and flight & hotel holidays in one quick search.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,8

Alle reviews

(116)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

FALSE ADVERTISING don't waste your time…

FALSE ADVERTISING don't waste your time ringing any holiday companies through this site the price is never the same as advertised and that's without hold luggage and transfers no optional extras completely wasted my time don't bother

27 juli 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hello Liam,

Thank you for your feedback.

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you, or please reply to our private message.

Kind regards,
Paige

Beoordeeld met 1 van de 5 sterren

Avoid like the plague

Avoid like the plague.
I wish I'd checked their feedback online before calling them. I Called with a price from the website, all was well, all was booked. They then called us back 30 mins later to say that deal was a promotion that has just sold out, "but wait for it" we could have the same holiday for an extra £49 per person. We agreed on an extra £29 pp and that was that, or so I thought. Another 30 mins later, another call to say the holiday had now completely disappeared. We told them at that point to sling their hook. We then got told we would receive our money back the following Monday. A call to the bank will sort that out! Edit:They had my review removed because the title was offensive to them so I have happily amended it to reinstate the review.

26 juli 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hello Andy,

Thank you for your feedback.

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you, or please reply to our private message.

Kind regards,
Paige

Beoordeeld met 1 van de 5 sterren

Fake price and useless staff

Fake price and useless staff. We saw a deal for 270 gbp pp. We called and the real price was 750. We saw another one from 300 , and we called and it wasn’t available. Weekes after we called again for another deal of 270 and one of the flights was sold out, and they gave me an alternative for 850gbp! I told the adviser that took the call if there was any other option and he told me, rudely ´´ Are you ordering me??´´ he got angry at me. I asked him ´´where am I calling?´´ And he didn’t know what to reply… staid in silence for several seconds until he checked something and told me. Unbelieve, after 4 calls. Rate one because there is no 0, absolute waste of time, DO NOT BOOK HERE

10 juli 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hello,

Thank you for your feedback.

Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. All prices advertised include compulsory costs however optional extras such as transfers and baggage will be additional unless started otherwise

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you, or please reply to our private message.

Kind regards,
Paige

Beoordeeld met 4 van de 5 sterren

I have used them 3 times now

I have used them 3 times now. If I go for a hol and they try to raise it too much I no thank you. Each time the price has been ammended and I have gitten a fab deal. Actually go away tomorrow through them. £398 all inclusive including transfers and luggage xxxx

7 juli 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hi Hayley,

Thanks for sharing your feedback on Holiday Discount Centre. We hope you continue to use our Comparison website in the future.

Kind Regards, Paige

Beoordeeld met 2 van de 5 sterren

Some crazy people work here

I wanted to booked a holiday last year and the price was £200 + extra than advertised ..i said no ..then i got a call back saying this offer was available which was a great deal to be fair ..1 hr spent listening to eventual garbage..The clown on the end of the phone tried charging me £496 FOR 1 PERSON ..i just couldnt believe he didnt understand english ..it was for me and my gf ..He knew this ..but told me this holiday has now been booked for 1 person and would come out of my bank straight away ..i let rip on the phone ..His ears must have stung big time after the onslaught i gave him ..This site has provided us some good holidays but is a joke when helping out once youre in another country..went to benidorm at xmas in hotel cabana .99% spanish so we asked for a move ..They tried downgrading us from 3* to 2* ..eventually The manager of cabana came up and moved all us unhappy english to the sister hotel which was the Gran bali 4* ..great bloke doing the holiday discount centres job for them ..shame on you HDC ..will find it difficult to book with these clowns again ..

4 juli 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hello Gary,

Thank you for your feedback.

Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. Therefore you have not booked with Holiday Discount Centre

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with details of the company you booked with and w will be happy to forward them your complaint.

Kind regards,
Paige

Beoordeeld met 1 van de 5 sterren

ATTENTION

ATTENTION!
They hook up the customer for a low price and then raise it under the worked scheme.
I very much regret that I have not read the reviews about them before ordering a holiday.
AVOID HDC!

2 juli 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre


Hello linas,

Thank you for your feedback.

Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. All prices advertised include compulsory costs however optional extras such as transfers and baggage may be additional which may have been the reason for the price difference

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you.

Kind regards,
Paige

Beoordeeld met 2 van de 5 sterren

This complaint is against Exclusive…

This complaint is against Exclusive Trips rather than Holiday Discount centre but as Exclusive trips do not respond as well when things go wrong I will have to put it on here as I found the holiday through Holiday Discount Centre. We arrived at Alicante airport to find our transfer had not been booked and after the young man from Holiday Taxi's tried his best to find out what went wrong for 1 1/2 hours we decided to get 2 taxis into Benidorm as we had waited long enough, I had tried to contact Exclusive trips but didn't get anywhere and we had concerns that the hotel also hadn't been booked. The Taxi's cost £156.00 all together but Exclusive trips would not pay for the Taxi's only the transfer they hadn't booked, I explained that if the transfer had been in place and they had fulfilled their part of the contract we wouldn't have needed to get Taxi's at all but they would not give the full refund. I have had contact today to say they would give me £100 back and although not happy I have accepted as I felt I would not get any further with this complaint. We paid over £6000 for our 6 night stay although I must say it was a group of 6 adults and one child. I have used Holiday Discount Centre a several times over the past few years and actively promote them and not had any issues but do feel that this company has let them down and this experience will make me think twice about using them again.
This is a shame as we have had some terrific deals through Holiday Discount Centre.

John

24 juni 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hello John,

Thank you for taking the time to provide feedback on the agency who you booked with,

I am very sorry to learn about the problems you had with your booking agent regarding your in resort transfers.

As you are aware Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. I do hope having used our platform in the past this will not deter you from using our site again as we do feature around 20 different agencies on our site.

We will make sure your feedback is passed to the appropriate departments and we have also sent you a private message should you require any further assistance.

Kind Regards
Vicky Rowntree
PR Representative - Cheekytrip
contactus@hdcstaff.com

Beoordeeld met 1 van de 5 sterren

Didn't book

Didn't book. Advertised at 1100 call them and suddenly rises to 1500 waste of time there basically just looking at all the real websites

12 juni 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hello Ian,

Thank you for your feedback.

Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. All prices advertised include compulsory costs however optional extras such as transfers and baggage may be additional which may have been the reason for the price difference

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you.

Kind regards,
Paige

Beoordeeld met 5 van de 5 sterren

Very happy with the comparison site

Very happy with the comparison site. Eventually put me through to glades travel who found me a deal nobody else could. A*

13 mei 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hi Nicola,

Thanks for sharing your feedback on Holiday Discount Centre. We hope you continue to use our Comparison website in the future.

Kind Regards, Paige

Beoordeeld met 5 van de 5 sterren

Thank you very much glade and mr Ron…

Thank you very much glade and mr Ron for my vouchers I’m very happy

13 mei 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hi Tanya,

Thanks for sharing your feedback on Holiday Discount Centre. We hope you continue to use our Comparison website in the future.

Kind Regards, Paige

Beoordeeld met 5 van de 5 sterren

Ref glades

Ref glades: many thanks for the last minute holiday deal and offer of a holiday voucher. I will be using again

10 mei 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hi Shannon,

Thanks for sharing your feedback on Holiday Discount Centre. We hope you continue to use our Comparison website in the future.

Kind Regards, Paige

Beoordeeld met 5 van de 5 sterren

Well done adam

9 mei 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hi Mart,

Thanks for sharing your feedback on Holiday Discount Centre. We hope you continue to use our Comparison website in the future.

Kind Regards, Paige

Beoordeeld met 5 van de 5 sterren

Glades asked me to review the company…

Glades asked me to review the company that directed to them. Very happy indeed!

9 mei 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hi Clare,

Thanks for sharing your feedback on Holiday Discount Centre & Glades Travel . We hope you continue to use our Comparison website in the future.

Kind Regards, Paige

Beoordeeld met 1 van de 5 sterren

Dont waste your time

Dont waste your time. Holiday advertised as £280 but was £365.

18 april 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hello Janet ,

Thank you for your feedback. I'm sorry to hear that you find our comparison website poor.

Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. All prices advertised include compulsory costs however optional extras such as transfers and baggage may be additional which may have been the reason for the price difference

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you.

Kind regards,
Paige

Beoordeeld met 1 van de 5 sterren

These are not honest seen a holiday for…

These are not honest seen a holiday for £622. Then they eay I had to pay a fee which took my holiday to a total of £685, and then tried to tell me the seats where not available for this flight and have to pay. Not happy at all

15 april 2019
Review zonder uitnodiging
Logo Holiday Discount Centre

Antwoord van Holiday Discount Centre

Hello Amanda,

Thank you for your feedback. I'm sorry to hear that you find our comparison website poor.

Holiday Discount Centre is a holiday price comparison website; we provide a platform where independent travel companies can advertise their own holiday deals. All prices advertised include compulsory costs however optional extras such as transfers and baggage may be additional which may have been the reason for the price difference

We take any customer dissatisfaction seriously please contact us at contactus@hdcstaff.com with more details so that we can investigate this further for you.

Kind regards,
Paige

Beoordeeld met 2 van de 5 sterren

Wish I'd booked with someone else.

I just booked with these guys. I wouldn't slate them at this point as I haven't gone on the holiday yet. However, I do wish I'd either booked it myself or used a different site. The advertised holiday was €100 less per person than what I eventually paid. Initially they agreed a price which was already more than the advertised. Then they called back and it had gone up again. Seemed dodgy. I didn't like the fact that the price changed after agreeing for one price. I almost cancelled and then I thought that I probably wouldn't get cheaper elsewhere. I wish I had cancelled as I checked later myself by looking up the hotel and the airline separately and I would have actually got it cheaper.

Overall, they emailed me the details of the flight and hotel and it seems fine but I didn't like the way the price changed by phone.

4 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Price doubles when you call the holiday…

Price doubles when you call the holiday providers - the quotes are no way near correct! waste of time and completely embarrassing for clients and holiday providers that are being advertised on holiday discount centre.

20 januari 2019
Review zonder uitnodiging
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Antwoord van Holiday Discount Centre

Hello Melissa, Thank you for bringing this to my attention. Holiday Discount Centre is a price comparison website where travel providers can advertise their offers. Im very sorry that you had a negative experience today.

All prices advertised are based on 2 adults sharing and must include compulsory costs, optional extras such as bags and transfers can be booked at an additional fee, if you wish to proceed with the booking without any optional extras you can do so at the price advertised.

If you would like to discuss your experience in more detail, please email us at contactus@hdcstaff.com and we can conduct an investigation into this with the agent who you contacted from our comparison site.

Thanks Vicky

Beoordeeld met 1 van de 5 sterren

Complete joke

No matter who you telephone, the price is never what's advertised, absolute joke, some just outright lie to you others just say that deal has gone, even when you phone as they open and prices are of that day.. The site is nothing short of lacking. Its ridiculous that there is no policing of adverts.. The worse was deal of the day holidays, they phoned back want an extra 70 quid pp due to having to change airline, yet the flight times were exactly the same as booked. Report them to trading standards.

Ps: I've had trust pilot ask me to adjust my review. Seems the holiday discounts don't like it when you call them out "this is my own opinion as a user of their site"

3 november 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely diabolical

Absolutely diabolical. Took my money said the holiday was booked. Didn't confirm, had to call them next day and they said they didn't put the holiday through that night because the internet went down and now the flight back is booked up. No apology. Now I have to wait 10 days for my money back and can't afford to book another holiday as it was a last minute booking. This company assured me the holiday was booked and they would contact me in the morning, none of these things happened and they were not helpful at all in sorting it out. Their attitude was, so what! They showed total lack of sympathy and care and should not be trading. Disgusting. Gemma you are a total disgrace and should not be working as a holiday agent.

26 oktober 2018
Review zonder uitnodiging

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