We first got acquainted with Hope Health Supply at the beginning of the pandemic and they always provided very good masks promptly. We thought we were out of danger but recent infections to family ha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They send out informative emails regarding current covid situations, have sales, fast shipping. and terrific customer service. Adding this: I just learned they are closing the business. I have be... Toon meer
Bedrijf heeft geantwoord
After several years of good service and quality product, last couple orders had flaws in the packaging of the masks. The very last order, before you went out of business, has 2 of the 6 packages of m... Toon meer
Bedrijf heeft geantwoord
I started a subscription order durning Covid. My orders came on time without fail. Your KN95 masks fit so perfect!!! When I was notified that the company was closing, I was really disappointed, so I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Hope Health Supply
Geschreven door het bedrijf
Contactgegevens
Verenigde Staten
- hello@hopehealthsupply.com
- www.hopehealthsupply.com
4,4
Uitstekend
943 reviews
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I received black K95 masks that expired…
I received black K95 masks that expired in January.
24 juni 2024
Antwoord van Hope Health Supply
Thank you so much for reaching out with your review. A member of our customer service team has reached out via email to address this concern in more detail. Please look out for their note.
Antwoord van Hope Health Supply
Thank you os much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the products you received from Hope Health Supply. We appreciate your support of our business.
Quality
Qualit, selection and timeliness all play a part in my loyalty to Hope Health Supply
17 juni 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review! We are so thrilled to hear that you are satisfied with in your experience with Hope Health Supply. We appreciate your support of our business!
Received my order quickly.
17 juni 2024
Antwoord van Hope Health Supply
Thanks so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the time it took to receive your order. We appreciate your support of Hope Health Supply!
I have some concerns that the masks…
I have some concerns that the masks were made in 2022- they were slightly thinner than the previous ones I still have . Is there an expiration date on masks ?
24 juni 2024
Antwoord van Hope Health Supply
Thanks for taking the time to leave this review. We haven't made any changes to the masks you received in previous orders but a member of our customer service team has reached out to you via email to discuss more!
Thank you for selling a reasonably…
Thank you for selling a reasonably priced and very reliable product.
19 juni 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied in your experience with Hope Health Supply. Thank you for your continued support of our business.
The items arrived on time and the…
The items arrived on time and the packaging was great!
19 juni 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied in your experience with Hope Health Supply. Thank you for your continued support of our business.
I have not yet received my order from…
I have not yet received my order from almost a month ago.
31 mei 2024
Antwoord van Hope Health Supply
Hi Roxane. Thanks for reaching out to us and leaving this review. It looks like a member of our customer service team has reached out to you multiple times via email to discuss the status of this order. They will try to connect with you again via email. Please note that once your order is passed over to a carrier, it is subject to unexpectedly delays that are. unfortunately, out of our control. We will certainly work to get this rectified for you.
Difficult to cancel subscription
It has been very difficult to canccel my subscription for masks.. ;please inform on how to do this. I have tried several ways. If I cannot cancel I wiill have to stop payment.
24 juni 2024
Review zonder uitnodiging
Antwoord van Hope Health Supply
Hi Deanna. It looks like we only received one email from you, yesterday, to cancel your subscription and a member of our customer support team was able to cancel this. You should have received a cancellation email notification from them as well as from our system. We are sorry to see you go and sorry to hear that you had issues canceling. Please feel free to follow up with them at hello@hopehealthsupply.com
Hope Health Supply Rocks!
Product came promptly. Easy ordering process (Edit) Just wanted to add that I will never order from another company. The quality of the KN95 masks has been consistently high, the order is honored accurately, the sales helpful!
28 mei 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with your experience and appreciate your support of Hope Health Supply!
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied in your experience with Hope Health Supply. Thank you for your continued support of our business.
Fast delivery and reduced prices
3 juni 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear you are satisfied with the delivery and the pricing of the product.
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you have had a 5-star experience with Hope Health Supply and hope to serve you on a future order.
Very disappointed in your shipping
I ordered the masks on May 24th and paid 10.99 for shipping on a 1.2 lb. Package. It has now been 21 days and still do not have them. I usually get them in 7-10 days. These were receive in town on June 7th but are just setting there because you shipped them FedEx economy. I don't consider 10.99 for a 1 lb. Package economy. I order much heavier items from QVC for 3.50 shipping and receive them in 7 days! Very disappointed!!! Guess I need to find somewhere else to order my mask from.
28 mei 2024
Antwoord van Hope Health Supply
Thanks so much for taking the time to leave us this review. Unfortunately, once the package has been handed over to a carrier, it could incur shipping delays out of our control. A member of our customer service team has reached out to directly via email to discuss more and ensure that you receive your package as well as refunded the shipping charge due to this issue. Thank you for your patience.
The shipment arrived short
The shipment arrived short. I contacted HHS. They required that I provide a photo of the contents. HHS completed the order in a timely manner.
30 mei 2024
Antwoord van Hope Health Supply
Thanks so much for taking the time to leave this review. We apologize about the warehouse mix up but are happy to hear that our customer service agent was able to resolve this for you. Thank you for your support of our business!
I received my (2) covid test kits but…
I received my (2) covid test kits but they came separately because the the 1st packer didn't see that it was supposed to be (2). Just be more carefully when packing orders, please.
30 mei 2024
Antwoord van Hope Health Supply
Thanks for taking the time to leave this review. We appreciate your feedback and hope you rest assured that this was a technological blip in the warehouse's system that shouldn't happen again. We are glad that your order was made whole!
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review. We are thrilled to hear that you are satisfied with the service, price, and products you received from Hope Health Supply. Thank you for your support of our business.
Rated #1
Always a pleasure to purchase from you as I know you will always be on time and courteous, available if I have questions, willing to fix an order if it wasn’t right, quality merchandise, etc. - very rare these days. 😊
28 mei 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review! We are thrilled to hear that you are satisfied in your experience with Hope Health Supply. We appreciate your continued support of our business!
A True Health Company! Since the pandemic
Since the pandemic, this company has been working with my family, protecting each one through challenges. We are thankful for that!
22 mei 2024
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review! If you have any additional feedback as to how we could have made your experience 5-star, please feel free to reach out to our customer service team via at hello@hopehealthsupply.com. Thank you for choosing Hope Health Supply!
Antwoord van Hope Health Supply
Thank you so much for taking the time to leave this review! If you have any additional feedback as to how we could have made your experience 5-star, please feel free to reach out to our customer service team via at hello@hopehealthsupply.com. Thank you for choosing Hope Health Supply!
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