Hostfactor.eu - Hosting Services Reviews 

Fast support and great servers to host on!

Great Hosting, uncomplicated and the support is great! Pricing affordable... Get it now before is to late ;)

The process of purchasing services is easy and secure

Had queries regarding domain change and it was resolved to my satisfaction

Reclamavuelos.es recommends

Using their Hosting almost 1 year without any issues. Support little bit slower. Price is super cheap. Overall so far so good.

Superb web hosting has good anti ddos and very reliable . Support is great and they help with site installation within their limit and make sure its done.

i am satisifed with this hosting provider that takes care for their customer. You cant beat there prices for shared hosting they offer in todays market.

If you are looking for a good shared web hosting look no further then Hostfactor.eu.

Awesome Hosting Service

Very gods, service excelente.

Beware!
This company might delete all your sites without warning & justify it by claiming you violated TOS, while actually they abuse you & behave as bullies.

In my case it was done out of impulsive anger, just because I asked for full company details to apply to court against them for deleting one site.

2 minutes after all my customers sites were down & my access was blocked even to copy data.

It took about 12 hours to convince them to let me copy the data to migrate the sites.

They behaved as bullies, just because they have the power to do so & out of ego & chose to cause damages to so many people that had no connection to this subject.

Since @kari from Hostfactor, replied a pathetic reply here, trying to justify their nasty & bully behavior, Let me add the following:
I'm using hosting services for 20 years for myself & for customers. Sometimes happens that a site is hacked & needs to be suspended till it is cleaned.
I myself never send spam & @kari knows well that I wasn't spamming & that it was a hack.

Not only that, In the 2 months I was with them, my sites were attacked as never before, as well as their servers, in a way that their own site & all sites on their servers were hacked damaged or down for quite a long time. The second time it was shorter but the damage was done. Even their own site was down without option to ask what happened or support.

I offered to pay extra to have more authority on my own server's security & performance & they refused.

The same as Hostfactor got an email about the spam hack, I received as well, I cleaned the website within a few moments & sent a reply to sender that it was done. My site was deleted from the server (not suspended) after I already cleaned it & without the tech support checking if it was correct that it contains a virus.

So yes, it is is a huge damage after all their servers were hacked twice, I asked for full details to apply to court. Instead of simply giving me the details as they should, they terminated all accounts on my server & put them down.

If they are so sure that they are right & court would decide against me, they only had to give me the details and laugh. However, they chose the bully way & till now they didn't give the details, terminated all accounts including my option to view support tickets & write them.
I had to open a new account with a different email to open a support ticket & beg for receiving the data for my innocent customers.

So yes, they gave me the cpmove files but only after the damage was done & after I opened a new account in order to be able to contact them. In the 20 years I work giving hosting services, I never in my life met such a nasty & a bully behavior. All other reviews I gave here on Trustpilot are 5 stars.

They did all that on purpose, while they knew I'm ill with cancer & in a bad health condition.
Why? Just because they are impulsive & just because they can hide behind the screen believing nobody will run after them for justice !

And one more thing: They even terminated my access to the support tickets to copy & save the evidence I have against them to be used on court. Yes, I have some on emails, but I'm a person that empty trash twice a day & keep my environment clean.

They offer you a coupon on their response to try their service. Would you?

I didn't even mention that they did it after I purchased a "lifetime deal" that ended very shortly. From Nov 17 2023 to January 6 2024. Less than 2 months. Now let's see if they refund my 1063.45$ paid.

My support ticket (related to account migration) was answered within 5 minutes and issue was solved immediately.

Very polite and friendly attitude, well done guys & thx!

I moved some of my websites to hostfactor recently. Had some minor hiccups but went out smoothly.

Great service. Really good customer support.

The more I use it and write with support, the better it becomes.
Excellent customer support, and cheap prices.
I sure couldn't wish for more.
I'll always recommend them for cheap and great hosting

I switched to their reseller 25 package some time ago and initially some problems related to the server configuration appeared. Some sites did not work or had problems. In the first months there was a loss of data from an e-commerce site and they apologized for not having backup done (be careful, this is a very serious thing)?! Continuous downtime on the servers even if acceptable. The biggest problem arose when I wanted to use a simple version of opencart 3 which their server returned error pages. I contacted the assistance and the response as always was that the problem was the site but not the server. Subsequently, to clear up any doubts, I tried the same site both on xaamp and on another online server and everything worked perfectly. I pointed this out to them but I never received a response. So I decided to migrate to another provider and I sent a ticket to them that the problems I encountered were due to their server and not to the sites and that I proceeded to move the few sites (5) to another server. Obviously I requested the cancellation of the service when the payment expired. What did they do? They deleted the server and closed my account. Luckily I saved everything together with the screenshots of the tickets. It's a shame that complaints are not accepted and if there are problems it's always the sites' fault and never the server's.
The only positive thing is the monthly price.

I am very satified with the service provided by hostfactor.eu. I am very ok here.