The team at Diss did a fantastic job from start to finish on the kitchen and Utility design, advice and supply of everything. Nothing was too much trouble, they listened and made the design process c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3, Court Industrial Estate, Vinces Road, IP22 4HQ Norfolk, East Anglia, GB
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Lees wat reviewers zeggen
All your staff were very helpful and couldn't do enough to get the materials I needed in a very short time , and the prices of materials was very reasonable
Bedrijf heeft geantwoord
Fantastic staff. Nothing too much trouble - all very knowledgeable and incredibly helpful. So lucky to have this store nearby
Bedrijf heeft geantwoord
All the staff are knowledgable on the products, helpful and also make good suggestions on how to tackle issues of any come up.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Geschreven door het bedrijf
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contactgegevens
Unit 3, Court Industrial Estate, Vinces Road, IP22 4HQ, Norfolk, East Anglia, Verenigd Koninkrijk
- 01379 651 988
4,2
Goed
50 reviews
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Antwoord van Howdens - Diss
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Very helpful
14 oktober 2023
Antwoord van Howdens - Diss
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Great service from the Diss branch
14 augustus 2023
Antwoord van Howdens - Diss
Hi RIck, Thanks for leaving this 5 star review for the Howdens - Diss depot! Best wishes, Tash
Staff are really helpful and have very…
Staff are really helpful and have very good product knowledge
21 april 2023
Antwoord van Howdens - Diss
Hi, Thanks for leaving this 5 star review for the Howdens - Diss depot! All the best, Tash.
Friendly Helpful Staff
19 april 2023
Antwoord van Howdens - Diss
Hi there Mark, Thanks for leaving this positive review. Have a lovely day! Tash.
Antwoord van Howdens - Diss
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Helpful counter staff very straight…
Helpful counter staff very straight forward to deal with .would recommend Howdens.
23 december 2022
Antwoord van Howdens - Diss
Hello, Thanks for leaving this 4 star review for the Howdens – Diss depot! Best wishes, Tash
Bad experience with Kitchen Designer
I have used Howdens before and had really good service, when I went in mid July I found that the kitchen designer had changed. Instead of sitting down with me like the last one this one just took my (very rough) plan and said he would get back to me. The kitchen I was looking for was for a rental property so a tiny order.
I received the plan a week or so later but it had no hob or oven in it (I should have realised something was wrong at this point) so was redone.
I then realised the gas metre was missing from my measurements (my fault) so I needed an update.
Nothing came, after a month, and when my builder said he would be ready in a couple of weeks I contacted the kitchen designer who claimed he had sent it out, not true. He then said he would do it, contradicting his earlier statement. Then nothing, unanswered emails etc. in the end I went to the store in person to hurry him up.
Finally a plan was complete a delivery date set and i paid for the order. £100 delivery.
On the week of delivery I was told the price of delivery needed to go up to £200 as it was to be delivered in London (a fact that was known before). I said that was ridiculous and could the order be placed with a London store? No apparently not- the only way to do this would be to cancel the order and reorder. My builder was already at the property at this point so that seemed a big risk. He also called a local Howdens to see about a transfer where he was told it would be really complicated as I had already paid and the kitchen I had ordered is now and old line that will be stopped!! I had not been told this by my kitchen planner, any replacements will not now be stocked.
My builder asked me to cancel the worktops as he could see the width wasnt correct and he could get different ones elsewhere, I did this and the order went to London. Very helpful delivery man however one unit was missing. The kitchen designer organised for another Howdens to send this over (why could they not have done this with the whole order I ask).
This is not the end to this miserable story, I am due a refund for the work tops and upstand but as my partner is having chemo, my son has broken his arm and there are huge roadworks just outside the Howdens store I ask to be refunded by bank transfer by their head office, I am told that this is fine and head office have been sent my bank details. 10 days later after a phone call and three emails I am told my builders Howdens account has been credited with the £1000 plus refund at some point in the last 10 days without mention of this to me or him. But if I go into the store I can reclaim it.
I have to take 30mins off work to get to the Howdens before it shuts where I am told there is not enough money in my builders Howdens account to pay me the full refund I need to just have what is there and perhaps he used the rest to pay for things for the kitchen anyway!!!!!
I did get my full refund after arguing my point that I didnt ever agree to have the refund paid into the builders account.
I am never using Howdens again. I dont think that everyone is hopeless I think I have come across an incompetent kitchen designer who constantly lied, covered up his tracks and didnt do the things he was asked to do.
23 september 2022
Review zonder uitnodiging
Antwoord van Howdens - Diss
Thank you for taking the time to share your experience with us, Rachel. Please be assured we will raise your comments with the Diss depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.
As always Tammy was very efficient so…
As always Tammy was very efficient so was the assistant manager alround great service thankyou PLF
2 juli 2022
Antwoord van Howdens - Diss
Good afternoon, Thanks for reviewing our Howdens – Diss depot. Best wishes, Tash
the staff at my branch are very helpful…
the staff at my branch are very helpful and the product good
16 juni 2022
Antwoord van Howdens - Diss
Good afternoon, Thanks for reviewing our Howdens – Diss depot. Take care and have a lovely day, Tash.
Kitchen rebuild
Kitchen rebuild, excellent design service and follow up. Great communication, Tammy was very helpful and patient. Have and will continue to recommend.
14 april 2022
Antwoord van Howdens - Diss
Good afternoon, Thanks for reviewing our Howdens – Diss depot. Have a great day, Tash.
Very professional excellent service
15 maart 2022
Antwoord van Howdens - Diss
Good morning, Thanks for leaving this positive review. Have a great day, Tash.
Antwoord van Howdens - Diss
Hi Alan, It's great to hear that you had such a positive experience. Best wishes, Tash
Very efficient and helpful throughout
12 februari 2022
Antwoord van Howdens - Diss
Hello Cedric, Thanks for leaving this positive review. Have a great day, Tash.
Great service
28 januari 2022
Antwoord van Howdens - Diss
Good afternoon, Thanks for leaving this positive review. All the best, Tash.
Great Service from the staff at Diss
4 december 2021
Antwoord van Howdens - Diss
Good afternoon, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Ellie.
very helpful staff in branch and all…
very helpful staff in branch and all products in stock.
8 november 2021
Antwoord van Howdens - Diss
Good afternoon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.
Great bunch of people
Great bunch of people, not easy for them knowing I'm always on the lookout for something for nothing, and telling them your always overcharging me so drop your prices I'll go to there other competer. b-------k
14 september 2021
Antwoord van Howdens - Diss
Good afternoon Antony. Thank you for your feedback. All the best, Harriet.
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