Howdens - Morley Reviews 

Danny was efficient before and during the kitchen installation whether it be answering questions swiftly or supplying drawings and information on request. Good to deal with from start to finish. Good knowledge of product base and good stock levels.

Called in today to check up on the design of a kitchen we are currently installing. All the staff at were very friendly and knowledgable and provided us with excellent advice, in particular the Assistant Manager, Danny, who went the extra mile to ensure that we had the correct materials to complete the project.

I recently had a great experience with Howdens Joinery in Morley and wanted to share how impressed I was with the service. From start to finish, the team were professional, knowledgeable, and genuinely helpful.

A special mention has to go to Will Smith, the manager, who went above and beyond to make sure everything ran smoothly. He was approachable, attentive, and clearly takes pride in looking after both his customers and his team. Nothing felt like too much trouble, and his advice was spot on throughout.

In fact, the level of service I received from Will was so much higher than my previous experience at another Howdens branch that I decided to move my account over to Morley. The difference in professionalism and customer care was clear.

It’s refreshing to deal with a company where customer service is clearly a priority. I wouldn’t hesitate to recommend Howdens Morley to anyone looking for a reliable and professional service.

I would like to express my sincere appreciation for the outstanding service I received from the Howdens branch in Morley. I can genuinely say that I have not encountered a single aspect of the experience that could be improved.
Ben and Danny were exceptional in handling my enquiry. Although the issue itself was not directly related to Howdens, but rather to Pacifica, their third-party warranty provider, Ben and Danny took full ownership of the situation. Acting promptly, professionally, and with great care, ultimately delivering a seamless and effective resolution. Their understanding and commitment to helping me were truly commendable.
I would also like to recognise Will, the Branch Manager, whose level of service was equally impressive. He went above and beyond my expectations to support me, despite the matter not being the responsibility of Howdens. Will demonstrated genuine empathy, professionalism, and a clear focus on customer satisfaction. Even during a particularly busy period in the store, he ensured I felt fully supported while also managing the needs of other customers with efficiency and professionalism.
Overall, I cannot fault the service I have received from Howdens. The team’s dedication, responsiveness, and commitment to customer care are of the highest standard. I would not hesitate to recommend this branch to others.

Worked with morley howdens for some time now. Danny always goes above to ensure our projects run smoothly. I Would definitely recommend!

I’ve been buying kitchens off howdens at Morley for well over 10 years now, I always get fantastic service from all the staff, especially Dan, he designs all my kitchens, my drawings are always a little hazy but Dan just seems to know just how I want them to look and they always turn out great, and if any issues arise then he is always happy to help, all in all a very happy customer

Iv used Howdens at Morley for my business and my home, the staff are great and very hands on when you need them. Danny was very helpful when I needed a kitchen for my home, from design to supply he was great. Always on the end of the phone when needed.

The Morley depot is my number 1 go to , not just because it’s my local depot but because they more or less have everything I need in stock and I have a good relationship with all their staff . I personally Dan the assistant manager as he is always on the ball and a great help .

Wouldn’t use any other branch. Danny has always gone above and beyond to keep myself and my customers happy. As much as he says he doesn’t do it anymore he is a top quality designer too

Got kitchen from Howdens Morley late 2024 and fitted by one of there contractors.Very smooth from start to finish.We had an issue with one of the under pelmet led strip lights a while after it was installed.Went to branch and spoke to Gary,who took all details for warranty replacement. I was kept informed by call and email through out and the part was replaced.Very happy with after sales service and would definitely use Howdens again

The team went above and beyond to support my initial purchase and then also to follow-up and resolve any queries.

Particular mention to Danny who communicated in assisted with all request promptly and professionally.

We Ordered some doors recently and the whole process was very smooth from order to delivery. The branch manager Will was very helpful and helped us make a decision on which doors to get. Very happy with the end product!

Recently ordered some doors and other bits and the service was spot on! The branch manager Will was super helpful and got us sorted with everything we needed quickly. Will definitely be back when we need anything else. Great service!

I’m a last minute tradesman due to the nature of responsive role but wether it’s trying to source a particular door or part or a full kitchen working with Will smith the depot manager has been a breeze always warm and welcome making a real effort hence why I know go to Morley when in Leeds even if it’s out the way would highly recommend this howdens as they bend over backwards getting what you need that day.

Howdens Morley, have provided excellent service throughout our project. Danny especially went above and beyond too ensure the whole process was smooth going from start to finish. Highly recommend.

SPOT ON!!!
From walking into the Morley showroom we have had a very pleasant experience… no pushy salesmen/ women.
Left to browse at our own convenience however they guys were there on hand to answer any questions.
Ben dealt with us first off and was very knowledgeable.
Dan has been out and done the measuring which wasn’t easy as it was a building site… he has done a great job or planning, designing the main body of the kitchen.
Final appointment with Will this am who has spent nearly 2 hours with us…tweeking things, giving us his ideas and opinions, negotiating prices and signing the deal.
A great branch and really good guys. Thanks so much and cannot wait to see the final outcome.

Outstanding customer service from Will Smith, Branch Manager and the team at Morley!
They listened to our needs and ideas and incorporated them into a very special kitchen design.
Will and his team took time to compare their quote to another company who had given us a lower quote. They gave us constructive advice and in the end price matched to the lower quote.
Our Howdens kitchen is being delivered next week!

All the staff in store can’t do enough for me. I go in almost daily, mostly just to see everyone have a chat and enquire about any customers quotes.
Always helpful, want the best for me and my customers and make sure everyone is happy. It’s a joy to have somewhere like this to go when competitors are frustrating, overpriced and don’t have half the knowledge Howdens employees do.

Can't do enough for me as a tradespeople, replacing, matching, stock levels, nothing is ever too much. Staff are great they always have a solution to any issue and it's never any hassle.

I always recommend howdons Morley branch to all my customers as the service is and always has been excellent. If there is any ever issues ie ive ordered the wrong part or I need extra panels etc Danny and the team are always quick to expadite a solution