Howdens - Polegate Reviews 

I have always received outstanding customer service at the Polegate branch, which includes a genuine wish to ensure excellent service delivery in all aspects of the trade, and without exception, by all members of staff who work there!

I was happy when the builder undertaking the full house renovation suggested using Howdens for the kitchen as I had previously had a good experience with them, albeit in a different area. Richard quickly came up with a clever design to optimise the use of space as well as to update and upgrade the kitchen and utility room. All suggestions I came up with were noted and included, and several changes of mind on my part patiently accepted. The joinery is of very high quality, solid and built to last as well as aesthetically pleasing. I know from my previous experience that, treated with care, they will last several decades. Design is clever, with a wide selection of units to fit any space and Howdens’ layout software easily makes any change with images to visualise how they will affect the whole. I also bought internal and external doors and door furniture from Howdens, again these products were sturdy, well made and elegantly finished. All the staff I met were professional, efficient and friendly, ordering in bits of kit for me to examine before committing to buy. I would wholeheartedly recommend using Howdens for kitchens and other joinery.

Great friendly team, always very welcoming, nothings ever too much trouble and superb knowledge on their products.
Can’t recommend enough 👌🏼

The staff are helpfull, polite and pleasant.

Great professional advice and customer service 👌🏻

Really helpful, friendly staff, great service.

Polegate branch are as pleasure to deal with , they all know their stuff
Well done

Smooth transaction as usual. Order even came in earlier and delivery re-arranged

Arranged to see Richard at the Polegate store and he was so helpful and went out of his way to assist me in choosing the design for my kitchen and nothing was too much trouble for him even when I had to make changes to the original design.
All the staff are so nice and accommodating and so professional and very efficient in store and on the telephone I thoroughly recommend to anyone wanting or thinking of buying a new kitchen.
I most definitely award Five 🌟 Thank you again

We are so pleased with our new kitchen that was designed and supplied by Howdens. Richard was extremely helpful when discussing the design and came up with good ideas which have enhanced the functionality of the kitchen. He has a good eye for detail, and was always available to answer any questions and make changes to the design before we committed to placing an order. The quality of Howdens units is far superior to the units they have replaced and we feel that we now have a kitchen that is built to last.

What a very easy and pleasant kitchen remodel. Richard our designer and the Howdens Polegate team were a joy. Richard quickly understood my wish for a slightly edgy and very current vibe, and gave me options and ideas that fitted my aesthetic. We chose Clerkenwell in the new Matt Bronze and natural Oak combo with compact laminate worktops. I couldn't be happier. The kitchens limited area now feels crisp, and spacious. Richard is such a chilled and talented designer - I never felt rushed and all questions were answered promptly. The products all arrived on the allocated day and I am very pleased with the quality. The Lamona appliances have been great thus far - I highly recommend Richard and the Polegate team.

Howdens Polegate.
I cannot find words to praise the support and service provided by Emma at the Polegate branch of Howdens. To say she went out of her way to help would be a serious understatement. She did a considerable amout of research in complex sysyems to help solve our porblem. She was successful. Throughout the time she was professional, efficient and good humoured. She is a credit to the store and the parent company.

Richard & his team supported us through the whole process, from initial ideas, through to completion. Nothing was dismissed, all our ideas & thoughts were validated & incorporated into our design. Richard has given us our dream kitchen, pantry, utility & bootility. We cannot thank him & the rest of the team @ Howdens Polegate enough. The standard & finish of the kitchen units, drawers etc easily rivalled its more expensive counter parts, delivering the wow factor on all counts.

Professional, friendly team at Polegate Howdens.
The design process was great, samples on display were really helpful and Richard put together exactly what was in my head.
Delivery fast and efficient and quartz worktop fitting time is much quicker than expected.
Lovely kitchen that looks amazing. Very happy…thank you.

Good service knowledgeable and helpful always served with a smile and a free coffee

Very quick service

Very good service friendly and helpful and good customer service good quality product

I recently had the pleasure of visiting the Howdens Polegate branch, and I must say, the experience was nothing short of amazing. From start to finish, the service provided by the team was exceptional. Emma , Jason and Richard were particularly brilliant, going above and beyond to ensure I was satisfied at every stage.

Having visited other Howdens branches in the past, I can confidently say that this one stands out in terms of service. The team was incredibly accommodating and made me feel valued as a customer. Nothing was ever too much trouble; they truly bent over backwards to make sure I was happy with every aspect of my visit.

The aftercare at Howdens Polegate is superb. Despite not being my local branch, I find it well worth the travel, knowing that I will receive such exceptional service. The dedication and professionalism exhibited by Emma, Jason, and the entire team at this branch have made it my preferred choice.

I would highly recommend the Howdens Polegate branch to anyone seeking top-notch service and customer care. Their commitment to excellence is evident in every interaction.