The Sraff as always at Howdens were very friendly and knowledgeable. Kirsten who dealt with my kitchen units was excellent. There was a small problem with some missing brackets but that was very qui... Toon meer
Bedrijf heeft geantwoord

Unit 5, Kennet Way, Canal Road Industrial Estate, BA14 8BL Wiltshire, South West, GB
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The Sraff as always at Howdens were very friendly and knowledgeable. Kirsten who dealt with my kitchen units was excellent. There was a small problem with some missing brackets but that was very qui... Toon meer
Bedrijf heeft geantwoord
Helen at Howdens has been outstanding from start to finish. She has always been on hand to help with any queries and has provided excellent customer service throughout. If Helen has not been available... Toon meer
Bedrijf heeft geantwoord
We are Oaktree Joinery and I personal as owner fitted one of Howdens kitchens for as new business venture. Carcasses were the best I have ever seen from a standard kitchen company and well thought... Toon meer
Bedrijf heeft geantwoord
Excellent advice and product range of fire doors. Great service from the Trowbridge branch.
Bedrijf heeft geantwoord
The UK's No. 1 Trade Kitchen Supplier.
Geschreven door het bedrijf
Unit 5, Kennet Way, Canal Road Industrial Estate, BA14 8BL, Wiltshire, South West, Verenigd Koninkrijk
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Excellent advice and product range of fire doors. Great service from the Trowbridge branch.

Antwoord van Howdens - Trowbridge
The Sraff as always at Howdens were very friendly and knowledgeable. Kirsten who dealt with my kitchen units was excellent. There was a small problem with some missing brackets but that was very quickly sorted out. The quality of the Howdens units are excellent as usual.And the customer was very happy with the finished job. Well done Howdens.
Kind Regards Jon.

Antwoord van Howdens - Trowbridge
Chris and the whole team at Trowbridge are always so helpful and knowledgeable an absolute pleasure to deal with!

Antwoord van Howdens - Trowbridge
Helen at Howdens has been outstanding from start to finish. She has always been on hand to help with any queries and has provided excellent customer service throughout. If Helen has not been available, the rest of the Howdens team have been equally helpful and professional. I cannot fault them and would highly recommend both Helen and the team for their support, knowledge, and commitment to customer satisfaction

Antwoord van Howdens - Trowbridge
We didn't even make it past receiving a quote for a kitchen. 6 weeks we were kept waiting, with myself chasing multiple times to receive it. 6 weeks, and we gave up waiting and went elsewhere. Completely wasted our time. (Trowbridge store)

Antwoord van Howdens - Trowbridge
We are Oaktree Joinery and I personal as owner fitted one of Howdens kitchens for as new business venture.
Carcasses were the best I have ever seen from a standard kitchen company and well thought out in design.
Service was exellent and the sales rep Mark even came over to greet me and filled out the application as far as he could.
Well done to all at Howdens Trowbridge you made it all so easy

Antwoord van Howdens - Trowbridge

Antwoord van Howdens - Trowbridge
Disappointed with what I am being charged
for a customer that been with you for many years I fill that I was over charged yet again 🤔

Antwoord van Howdens - Trowbridge

Antwoord van Howdens - Trowbridge

Antwoord van Howdens - Trowbridge

Antwoord van Howdens - Trowbridge
Has potential to be a fantastic depot, yet it won’t ever be. Usually after 30-45 minutes of trying to phone through, I find myself having to drive to the depot just to check stock! What is the point in having a telephone if it doesn’t get answered?
Most time when I go in there is a young chap with a beard, I think his name is Josh? He seems to always be on his own to serve a queue of customers and answer the phones whilst the other staff members sit around talking.
I think management needs to intervene and change this? Surely 1 person shouldn’t be doing the job of 3-4 others?
Having experienced this many times, unfortunately I have to shop elsewhere ie, Magnet, Bradfords or Wickes.
I can also imagine there is a lot of lost revenue due to this? As I always hear the words ‘target’ and/or ‘number’ perhaps if everyone clubbed together and picked up the phone they might make money. But whilst it’s left to one person, I don’t see this being the case
Overall poor experience.

Antwoord van Howdens - Trowbridge
I had a lovely lady called Mel from Trowbridge branch do my design, she made me feel so comfortable and really did a great design. It self like talking to a friend no hard pushing a sale on me . She is an asset to the company

Antwoord van Howdens - Trowbridge
Ordered stuff that was not in stock replied within a week and delivered

Antwoord van Howdens - Trowbridge
Fitting new worktops and upstand to an existing kitchen, I found I had underestimated the upstand length. Fortunatley Howdens' Trowbridge branch had just what I needed in stock.
Easy to collect and fit, and my customer is very happy with the finished result.

Antwoord van Howdens - Trowbridge
Really helpful staff member who spent time helping with choice of right product

Antwoord van Howdens - Trowbridge
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