Team was really responsive and helpful from beginning. Great options at reasonable prices making it good value overall. They even delivered it,that was added benefit. Will recommend and reuse. Good lu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
value for money, it's a fair purchase, helpful, WhatsApp link and updates. The courier app not that good, it just says "collected" no updates until delivery and it was left on my doorstep when I ask... Toon meer
Bedrijf heeft geantwoord
After a stuff Around with one item not being in stock and taking a few days to tell me and and get it sorted out It was great as soon as it was sorted it was good and they were delivered in less t... Toon meer
Bedrijf heeft geantwoord
Do not buy from HR Sports. Spend a few dollars more and actually get service.. The time to delivery is extremely slow even if their site says the product is in stock. The tracking shows my order is s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hr-sports is Leading Afterpay store in Australia for Furniture, Appliances, Pet and kids Items, Fitness. Most Trusted Store among all afterpay stores in Australia
Contactgegevens
Hazelwood Park, 5066, Adelaide, Australië
- 421167330
- sales@hr-sports.com.au
- www.hr-sports.com.au
3,7
Gemiddeld
57 reviews
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Do not buy from HR Sports
Do not buy from HR Sports. Spend a few dollars more and actually get service..
The time to delivery is extremely slow even if their site says the product is in stock. The tracking shows my order is still waiting to be pack 2 weeks after purchase. Every attempt to contact the company has not got a response, email, whats-app, web chat.
28 januari 2025
Review zonder uitnodiging
Terrible company
Terrible company! We (a very small not for profit group) needed a gazebo for an event & ordered it 3 weeks prior. The week before the event they hadn’t despatched the order so we cancelled it. Funnily enough after we canceled it, the item was delivered the day after it was needed. Then the drama about getting a refund began. After many messages they finally agreed to refund but to charge us delivery for an order that we had cancelled.
26 november 2024
Review zonder uitnodiging
Stay away
Where do I start the customer service does not exist. Damaged goods in transit but no one can advise of this untill I ring and ask where my product is. Plumber charged a call out fee as oven was meant to arrive but never did. Excuse after excuses on supplies
Stay away not worth the Hassel and heartache. I'm already down $300 on a plumber bill for a no show oven. Need the oven. They offer a refund but takes 4 days another 4 days of no oven with 3 kids under 7 to feed and cook for
2 januari 2025
Review zonder uitnodiging
Antwoord van HR-Sports
HI Sakir,
I know you ordered three products and two got delivered but one got damaged in transit in Christmas Busy Time and we are out of stock for the same.
We are continuously communication too for the same, so no delay in any response from customer supports team and you also knew that (I don't want to put that chat here).
We are in delay in. replying the new stock arrival date, which we are checking with supplier and it does take time for us to get response and did inform you that also and did offer you to refund for the oven, which you refuse and happy to wait for the new stock arrival date info, so its not delay, its informed in advance.
It's your right to give feedback for the experience, but you should give positive rating for the two product delivered too.
So it will be fair for both of us, this s unfair for the business, where you just put negative experience and forget about the positive experience. Please be fair to all
very disapointed they say delivery…
very disapointed they say delivery within a week in sydney ... well been awaiting for 3 weeks and not coming any time soon
20 december 2024
Review zonder uitnodiging
Antwoord van HR-Sports
Hi Mona,
We sincerely apologize for the inconvenience caused. The parcel was dispatched, and we also tracked it with the courier. Unfortunately, it was lost in transit, which is beyond our control.
Please know that we have already processed a full refund for you as part of our commitment to resolving the issue promptly.
We completely understand how disappointing this experience must have been, and we truly appreciate your patience and understanding. Rest assured, we did everything possible to address the situation.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Happy with my purchase
Happy with my purchase, the transaction was super easy, parcel arrived on time, item was as described, easy to assemble.
Customer service was excellent.
21 augustus 2024
Review zonder uitnodiging
Antwoord van HR-Sports
Hi Julie,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a seamless experience with your purchase, from the transaction to the delivery and assembly.
Providing excellent customer service and quality products is our top priority, and it's always rewarding to know we’ve met your expectations.
We look forward to serving you again in the future. If you ever need assistance or have any questions, don’t hesitate to reach out.
Efficient and effective service..Staffs…
Efficient and effective service..Staffs are very interactive and awesome customer service 🙏
Totally love this 3piece Suitcase ❤️
3 juli 2024
Review zonder uitnodiging
Antwoord van HR-Sports
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that you found our service efficient and our staff interactive and helpful. Your kind words motivate us to continue delivering excellent customer experiences.
We're delighted that you love your 3-piece suitcase set! ❤️ It’s always a pleasure to know that our products are meeting your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you for choosing us, and we look forward to serving you again in the future! 🙏
Where is my order!
I placed an order on the 22/6 for some table legs which was in stock, I have repeatedly emailed Stacey on where are they as I have not received and tracking information.Stacey told me they had technical issues thus the delay, then I get informed that my order is despatched but it will take at least 2 days to manually enter the tracking details , what a load of BS.
My last email to Stacey was ignored , totally poor customer service , I can't get basic information on where are my good and when can I expect them.
Worst online company I have felt with!
22 juni 2024
Review zonder uitnodiging
Antwoord van HR-Sports
Dear Elsa,
We are deeply sorry for the inconvenience caused by the delay in dispatching your order. We understand how frustrating this must be for you and appreciate your patience.
After reviewing our communications, we can see that on 27th June team told you that the order has been dispatched and that the tracking is manually updated by staff on the portal. So once the tracking is available they will share it.
We see that on June 28th, you were provided with the tracking number.
We hope your order arrives soon and once again apologize for any frustration this delay may have caused. Thank you for your understanding and patience.
Positive experience
Fast communication responses, product exactly as described, sofa bed in good condition, great price, Soni couldn’t have been more polite or helpful, even delivering it on the same day! Very positive experience, can highly recommend, happy customer, Thankyou! 🙂
24 juni 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We appreciate your time and recommendation very much! We are thrilled to hear you had such a positive experience.
We look forward to staying connected and delivering happiness to you in the future.
Antwoord van HR-Sports
We are thrilled to see the positive feedback. Thank you for choosing us.
Returns Process
Stacey made my return very easy and kept me informed along the way.
5 juni 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We appreciate your time and recommendation very much & we are grateful to have you as our customer!
Great service and product
Easy to communicate with. Great product. Will buy again
16 mei 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We are thrilled to see the positive feedback. Thank you for choosing us.
Antwoord van HR-Sports
Thank you so much for taking the time to leave an excellent rating. We are grateful to have you as our customer!
Great range and brilliant prices - fantastic value
Team was really responsive and helpful from beginning. Great options at reasonable prices making it good value overall. They even delivered it,that was added benefit. Will recommend and reuse. Good luck
10 juni 2023
Review zonder uitnodiging
Antwoord van HR-Sports
Thanks so much for sharing your experience with us. We hope to see you again soon.
This is the second batch I've bought…
This is the second batch I've bought and like the previous time, the service was excellent. Cheers. Alex
1 april 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We are incredibly grateful that you took the time out to leave us a 5-Star review.
We can’t wait to have you back!!
Excellent product
Excellent product with great price .
Looking forward to buy more from this web and definitely recommend to others
1 mei 2024
Review zonder uitnodiging
Antwoord van HR-Sports
Thank you so much for taking the time to leave an excellent rating. We are grateful to have you as our customer!
The service
The customer service from Stacey was very prompt and helpful and sorted out my issue very professionally.
2 mei 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Please do not forget to claim your $100 gift voucher of wine -
https://nakedwines.com.au/HRSPORTS
Tree droppings I pool
Neighbors huge lillypilly tree and jacaranda that hanges over and drops it leaves nuts and flowers into our pool and driveway every time there is a southerly breeze so we needed something to stop the filter clogging and having to clean every afternoon so looked into purchasing this pool cover and it seem to be just what the doctor ordered…. Doing the job , we just have to work out a better way to attach it to the pool fence for easy on off when cleaning
24 maart 2024
Antwoord van HR-Sports
Thanks so much for sharing your experience with us. We hope to see you again soon.
What more can you ask for?
Good product, good price, fast delivery, what more can you ask for?
14 februari 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Excellent service very honest and…
Excellent service very honest and trustworthy I’ll be using them again when I need thank you
21 februari 2024
Review zonder uitnodiging
Antwoord van HR-Sports
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
Amazing service best product
Amazing service from Katherine Adams answered all my questions promptly and gave me the correct guidance of the product most suited to me.
The best firm mattress I have owned.
28 februari 2024
Review zonder uitnodiging
Antwoord van HR-Sports
We are thrilled to see the positive feedback. Thank you for choosing us.
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