Hard To Find Records Reviews 

159
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

10/10: Flawless order processing, got them all 19 vinyl in five days 7/10: Even when sticker said Disc I, you guys delivered me Disc 2 from Attica feat Kirsty Hoiles 'Cyber Girl'. Hopefully Disc I... Toon meer

Beoordeeld met 5 van de 5 sterren

Top quality choices and quick turnaround. Love the feature of being able to hear a snippet of a track before deciding to purchase, helps me find what I’m looking for quicker and introduce me to some... Toon meer

Beoordeeld met 4 van de 5 sterren

Records were in good condition and as described although they were very dusty and could have done with a wipe before being packaged for delivery. Nothing that 5 seconds with a micro fibre cloth wouldn... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a record marked as VG+ and it’s absolutely immaculate. Was a birthday present for my OH and he was so impressed at the perfect condition, he’d never seen such a good quality 2nd hand outer. Cus... Toon meer

Bedrijfsgegevens

  1. Muziekwinkel
  2. Dj-benodigdheden winkel
  3. Hifi-winkel

Geschreven door het bedrijf

After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

159 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,4

Alle reviews

(159)

67 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service & communications

Processed my order quickly & shipped immediately. There was a missing headphone adapter & they responded quickly via email & arranged a replacement part shipped direct to me.

Great service & will buy from them again!

11 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

True Customer Service!!

Some companies pay lip service to customer service but not Hard To Find. They mean it when they say that their customers are important to them. Try them for yourself.

15 december 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My first order and all good :)

I ordered some classic HARD TO FIND RECORDS and HTFR delivered, well packaged and in very good condition.. Love my tunes :)

Thank you very much Hard To Find Records

Will buy from you again! ;)

11 oktober 2012
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Under new management, take care but looking promising!

OK so I got an email from HTFR, who I had not used for years, saying they are under new ownership and with a discount code for returning customers. The listings pages are easy to use and there is a clear promise that if it says it's in stock it will be. I checked a few wants and genres I'm interested in and found a lot of new-old-stock from the 90s (probably the remnants of some of the distributors who went bust a few years ago), so ordered a whole load, avoiding any s/h stuff . A few days before I emailed in a query about one of my target tunes using the contact form on the web page, but I never heard back.
Making the transaction however was a bit hi-n-miss. I tried to pay by paypal, but the transaction did not register properly, and it returned me to my cart, but with the effect of the discount code all screwed up. After being 100% sure that paypal had not been deducted, I tried again with credit card. Success!
A day or so later I had notification of the delivery date, and it arrived as promised. I ordered Friday night and the package arrived Tuesday - not bad! The records were in the cheapest white record mailers, and because I bought so many there were no stiffeners, and 2 mailers were taped together. The CDs were in a jiffy bag, then the mailers and jiffy were in a giant jiffy bag, folded over and sealed in a plastic mailer bag. I wouldn't be too happy if a single record arrived in that style of mailer with no stiffener, but this was decently packaged and everything was undamaged. The vinyl and CDs were all new as promised. a couple of sleeves had storage / handling wear including bends, but nothing too serious for 15 year old records.
Like I say I ordered no second-hand stuff, got no response to a query and the transaction system leaves a bit to be desired, so a cautious 3 stars in spite of excellent product and quick, well-packed delivery.

11 oktober 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Classic Acid at BARGAIN price!

Just got a really rare 1988 Classic Acid House record for a tenner!!! Acid Crash by Tyree on House Musik records, Chicago acid at it's best!

Discogs eat your heart out!

WINNER

2 oktober 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awsome!

Shipped out the same day I ordered and it took only 7 days before I got them here in Norway! Super happy!

29 augustus 2012
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

HTFR

Very competitive pricing, my order was delivered very quickly. Cannot fault the product or service in any way

16 augustus 2012
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Logistics wise (from processing an online purchase to shipping), is fundamentally sound.

So far, so good, with the Gold Shipping, trackable via "Parcelforce", plus it was safely/successfully delivered accordingly (from Birmingham UK, towards Manila Phils.)

On the other hand, still hoping though that the HTFR online transaction system CAN come into achieving a more excellent services, perhaps once they can add more shipping options such as "UPS Express" (or the likes of it) - so that its services can also accommodate clients whom most likely would be in REAL NEED of their purchased goods be delivered accordingly ASAP (at the most, within 2-3 days of delivery 'impromptu'; even good for those who are outside UK countries/continents). 2 cents though....

24 juli 2012
Review zonder uitnodiging

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