iilumo Reviews 

Bought a couple of t4s and t3 and they were sent out quickly and work very well. So I bought T10 indicator LEDs and they work very well. Didn't even have to use the led relay I bought as I was expecting hyperflashing.

Purchased a set of T20 turn signal bulbs for my car. When I first installed them they were hyper flashing and causing grief.

I had to ring and chase up iilumo customer service multiple times to finally get them to agree to replace the suspected faulty bulb (I had to tell them how to troubleshoot the issue). After they replaced the individual bulb they were working okay for a couple of months.
Not a big deal - I understand sometimes a faulty item happens, but how the customer service experience unfolds is an entirely different story.

A few months later the bulbs start overheating and are hyper-flashing every 5-10 seconds of turning on my indicators. If I let them cool down I can get another 5-10 seconds out of them.

Again, reached out to iilumo customer service - I get a reply to my first email and then nothing since. Weeks go by with no response.
I try calling multiple times during business hours to follow it up and the phone line just rings out (No option for a call back or to leave a message either).
I had to log a NEW support request for someone to finally call me.
Then they suggest I need a flasher relay to stop the hyper-flashing that their bulbs are causing (due to overheating), but they are not sure which one will fit my car, you'll have to figure it out.

I spent $200 on LED bulbs for my car, and now I'm expected to purchase an additional part that *might* fit my car. But don't forget shipping either.

I had a black vue dash cam installed and was thoroughly explained the different features between models. I was advised a time and the job was completed ahead of time. The installer was very helpful explaining exactly how to use the camera and app.
I highly recommend these guys, thanks again

I placed an order via Illumo after watching from a distance and being very curious, a couple of car groups I'm in rated them well. So I bit the bullet and went for gold, everything from new headlights on the wife's car to tail-lights and internals on my car.
Couldn't be happier....brilliant customer support and feedback, was spoken to honestly, any issues were genuine reasons not a story, they certainly went above and beyond in my experience. And products have been brilliant, at this point I cannot speak about longevity as I've only had them a couple of weeks, but everything I purchased is as described or better.

Amazing service, great communication!

Accurate and friendly communication over the phone when I called in regards to postage and stock availability. The part arrived ahead of schedule and I was blown away with the quality. I will definitely be purchasing from you guys again.

Everything the crew done to my baby beamer was amazing!! The headlight globes and new oled tail lights are gorgeous. Thank you so much for the service and also hospitality!! I have to remind myself to get the iilumo silver sticker from the front desk 😅

I wasn’t there in person to drop the car off or pick it up. But honestly 5/5 experience for me. Especially how the spoiler and cameras turned out. Couldn’t be anymore happier. I’d let all my mates know about them.

was advised that my order was sent and delivered but checked my CCTV cameras and no-one attends my letterbox . want a refund , post office has no record, you can even ring them yourself! Poor effort !

The team at iilumo did a lot of work on 86 and I can say that it was done to an amazing standard. The team are super friendly and helpful. They truly give you a great experience and will be definitely recommending them to my friends! Thanks illumo!

Really Smooth and professional service, from the detailed informative answers over call to the service provided upon completion. definitely recommend 10/10

Got two rear replacement light bulbs for failed bulbs under warranty. Just fitted them and they are new design with different itensity to the old bulb so now one side of the car looks different to the other

Quite simply, good and fast service with a good product. That's been my experience so far.

Great products. Very happy 😆

Great products and excellent service from the team at illumo.

Ordered some replacement globes for my wrx and they were super easy to install and looked really clean once they were in :)