Bulbs did not fit our car (even had someone professional look at it because we assumed it was us doing something wrong, but it wasn't). Their response was that 'it works for them'. So we had to pay a... Toon meer
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What should have been straightforward turned into a nightmare! Ordered reverse Burst and amber indicator lights for a VE Ute. Lights arrived unmarked so had to back track and cross-refer... Toon meer
Bedrijf heeft geantwoord
Fantastic quality, great packaging. The LED Kit for my Gen4 Liberty is honestly the best change I've made to it so far, I can actually see now! Great deal on the kit and super bright, especially the T... Toon meer
Do not buy anything from this business, iilumo trying to sell lights for cars that are not compatible and then trying to blame the customers . Look elsewhere for lighting Worst company ever , no won... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We specialise in high performance automotive lighting. Look to iilumo for LED & HID solutions. Shop with confidence & enjoy same day dispatch, extended warranties & risk-free returns within 30 days.
Contactgegevens
22 Atlantic Drive, 3173, Keysborough, Australië
- 1800 003 888
- support@iilumo.com
- www.iilumo.com
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394 reviews
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What should have been straightforward…
What should have been straightforward turned into a nightmare!
Ordered reverse Burst and amber indicator lights for a VE Ute.
Lights arrived unmarked so had to back track and cross-reference.
Led bases wouldn’t fit the factory bayonet 🤷🏻♂️
And to get then out, long nose pliers.
Result one (1) death and one extremely disappointed ex- customer.
If my mechanic has as much trouble with the new headlight low and high plus spots on Wednesday, I will be very irritated.
Not recommended
16 mei 2022
Antwoord van iilumo
Hi David, Thanks for your review.
However, we would like to make the situation clear here after some thorough investigation as you didn't reveal every detail.
Just had a look at your order and history of your enquiries with our Messenger team. You messaged us asking which bulbs go into the rear indicators. However, before we could get back to you, you had already replied with "Sorted - order placed".
The bulbs you ordered are boxed and printed with what the application is for. In this particular case BURST is for the "indicator lights", FLARE is for the "reverse lights". Please take another look at the boxes and we are sure you will see it. It'll be labelled under the words "BURST", or "FLARE" depending on the box you're looking at.
It's unfortunate you installed the bulbs incorrectly. Based on your review, it seems like you're try installing a BA15S base bulb into a BAU15S base, and/or vice versa into the socket. We understand getting this wrong can be frustrating if installed incorrectly. But this review isn't quite fair for the following 2 reasons:
1. The application for the bulbs were printed on the box
2. You didn't install the correct bulbs into the correct sockets which is a user error, rather than a product review.
A side note to clear things up further is bulb bases are universal. For example, a BA15S will go into a BA15S regardless or make/model of the car, and the same with any other socket. A T10 bulb for a car produced in 2022, can be installed into a car from the 1990's if it uses a T10 bulb, with a T10 socket.
Hope this clears it up, and hope the rest of the installation is a smooth process. If you require assistance, please get in touch via email (support@iilumo.com), or give us a call on 1800 003 888 and our friendly team will be able to assist.
Delivery was super quick
Delivery was super quick, definitely looks great on my bmw f30. Thanks 🙏🏽
13 mei 2022
Great customer service
Good products and great customer service.
I got a defective led light. It has been replaced under warranty very quickly. 👍
11 mei 2022
Subaru Liberty Gen4 LED Kit
Fantastic quality, great packaging. The LED Kit for my Gen4 Liberty is honestly the best change I've made to it so far, I can actually see now! Great deal on the kit and super bright, especially the T10 number plate lights. Literally brighter than my old front parkers. LED reverse light is like a high beam behind me, easily visible through even fogged up side mirrors at 2am. Pretty good postage time but that relies on Auspost whcih is inundated with orders.
11 mei 2022
Fast delivery of quality products
10 mei 2022
Great Products, Excellent Customer Service
Great Products, all of the lights I have brought from iilumo are high quality and performance, extremely bright and excellent customer service as well, keep up the great work iilumo
5 mei 2022
Steering wheel install
Amazing work, did extra work that wasn’t expected and was extremely happy with the result
7 april 2022
Excellent quality and customer service
6 april 2022
Great product looks amazing.
5 april 2022
Great service and also great prices…
Great service and also great prices have purchased all my led globes for my 2016 Isuzu dmax from there and will highly recommend others if needed to buy from there
4 april 2022
Great lights and Great staff
Staff were really helpful and good to deal with. Quality of the product is superb, and it works very well. Will definitely be shopping with this business again
2 april 2022
The lady at the reception was…
The lady at the reception was absolutely amazing for her help. Will have to return back for some more maintenance
31 maart 2022
Very bright good lights recommend 100%
31 maart 2022
The new bulbs and ballasts worked perfectly
The new bulbs and ballasts worked perfectly, plugged right in and worked first time
31 maart 2022
Dead on arrival.
I ordered quiet a few bulbs however specificly 4 of the neowedge bulbs were dead on arrival. im pretty upset about that as being $5 a bulb isnt cheap!
But all in all for the ones that did work look amazing light is very bright i have bought from Iilumo many times before and have never been disapointed untill now.
31 maart 2022
Antwoord van iilumo
Thanks for your feedback Jamie!
The neo wedge bulbs are polarity sensitive so if they do not work, please install them with the terminals the other way and that should resolve the issue :)
If you need further assistance, please reach out to us on 1800 003 888 and we'll be more than happy to assist you.
Good products and service thanks
30 maart 2022
Absolutely love the tail lights,fitted…
Absolutely love the tail lights,fitted well and look great
30 maart 2022
3½ stars
3½ stars is where I'm at. The quality of the lights is good and the brightness and ease of plug and play is simple with canbus leds. The fact that the indicators do hyperflash after a couple of minutes is why the rating. Especially when they are guaranteed not to. The benefits of the brighter lights do however outway the hyperflash in my situation as I don't sit in city traffic.
29 maart 2022
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