If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machi... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They res... Toon meer
Bedrijf heeft geantwoord
Azienda seria, efficiente . Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++
Bedrijf heeft geantwoord
Excellent Support Service. There will always be the occasional problem with any tech service. What is important to me is the support I receive when I need help. This is where Eva from inbox.com ex... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Inbox.com is a premium and ad-free email service, with great customer support.
Contactgegevens
Henrik Ibsens gate 42, 0255, Oslo, Noorwegen
- support@inbox.com
- www.inbox.com
4,7
Uitstekend
65 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Need Help - Just Ask
As Always - Inbox.com Customer Tech Support is very Responsive. They Answer your Inquiry without Delay - FAST and Thorough. Thank You !
20 november 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Johnny,
Thank you so much for your wonderful feedback!
We’re delighted to hear that our support team continues to meet your expectations. Providing fast, thorough, and reliable assistance is exactly what we strive for, and it’s great to know you’ve had consistently positive experiences with us.
If you ever need anything, just reach out — we’re always here to help!
The Inbox.com Team
Rapid customer support
Having had a problem with exceeding my daily quota of emails, I had a very quick response to my request for help. I was able to continue messaging straight away and have been offered help for future occasions.
20 november 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you so much for your kind feedback!
We’re really glad to hear that our support team was able to assist you quickly and get you back to sending messages without delay. Your experience matters to us, and it’s great to know we could help resolve the quota issue right away.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
SCAMMER!!!
SCAMMER!!!
DO NOT BUY FROM THIS SITE. THEY TOOK MY MONEY FOR SUBSCRITION AND THEY CLOSE MY ACCOUNT AUTOMATICALY. SAVE YOUR MONEY
22 augustus 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Hi Alicia,
We’re really sorry to hear about your experience.
We’ve looked into this but cannot find any account under your details.
We’d like to help resolve this as quickly as possible — could you please reach out to us directly at https://www.inbox.com/contact with your account information?
We take these matters seriously and want to ensure you get the support you need.
Thank you,
The Inbox.com Team
patience of the employees
22 juli 2025
Review zonder uitnodiging
Good customer service
I had a bad experience many years ago with Inbox.com but it seems they were bought and frankly they have reached out to me to help resolve the past issue so I would say that is good customer service
16 januari 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you for sharing your experience.
Fast and effective
Fast, proactive and effective action taken by the inbox team in response to locating a very important lost email. I'm very grateful.
27 november 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you for sharing your experience!
We’re delighted to hear that our team was able to act quickly and help you recover such an important email. Your trust means a lot to us, and we’re glad we could provide the support you needed.
If there’s ever anything else we can assist with, we’re always here to help.
The Inbox.com Team
Good customer support
Tried to send an email to an inbox.com user, which bounced. Contacted customer support and received a swift reply and the issue was resolved after a short while. Nice to see some companies still have actual customer support!
22 november 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Nick,
Thank you for taking the time to share your experience! We’re thrilled to hear that our customer support team was able to assist you promptly and resolve the issue. Providing swift and effective support is one of our top priorities.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
i've needed eva's help a few times for…
i've needed eva's help a few times for various reasons and any issue i had was resolved quickly and smoothly.
13 november 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you so much for your kind words and for sharing your experience. We're glad Eva was able to help and resolve your issues so efficiently. We’re here if you need anything else! 😊
Inbox.com Team
The site is able to provide correct…
The site is able to provide correct answers & response very fast.
18 augustus 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Hello Thomas,
Thank you so much for your positive feedback!
Excellent Customer Service!
Since being acquired by the Norwegian company, I've only had a couple of glitches that were promptly addressed and resolved by Eva in customer service. She has been absolutely great! Would highly recommend inbox.com to family and friends.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear John,
Thank you so much for your positive feedback! We're thrilled to hear that Eva in our customer service team was able to assist you promptly and effectively. Our goal is to ensure a smooth and reliable experience for all our users, and it's great to know that we've met your expectations.
Inbox.com team
Locked out by a Hacker!
I was locked out of my account by a hacker but Inbox.com is my primary email for a reason. Security. I could be with another service but this one has always been reasonable & the spam filter is top notch. The tech support is ridiculously fast & solves any trouble you have.
24 juli 2024
Review zonder uitnodiging
Inbox subscription and usage
Inbox is easy to use,
Inbox is very good business,
Inbox has great and friendly costumer service
15 juli 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you very much Zef!
If you need any further assistance or have any more questions, please let us know.
The Inbox.com Team
Pretty good
I've been with inbox for about 15 years. They used to have occasional outages but not since the new Norwegian owners took over. My email was recently hacked, but I got everything reset with the help of an inbox tech.
6 juni 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Erik,
We are pleased to know that our support agent was able to address your issue effectively!
If you have any additional questions or concerns, don’t hesitate to contact us.
Warm regards,
The Inbox.com Team
Great staff!
Great experience of renewing subscription. The most helpful and professional customer support staff ever! Highly recommended.
1 mei 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear John,
We are happy to learn that our support agent was able to resolve your issue successfully!
If you have any more questions or concerns, please don't hesitate to contact us.
Kind regards,
The Inbox.com Team
Recent Experience with In Box Support
I am always apprehensive regarding on line support. But on two occasions now, Eva Novaku and the "In Box" team have quickly an efficiently solved my problems, no fuss, no bother, all easy (for me).
I am impressed with this kind of Service/Support,
Paul (Greece)
21 mei 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Mr. Paul
We are delighted to hear that your problem was resolved effectively by our support agent!
Please do not hesitate to reach out, should you have any further concerns.
Best regards,
The inbox.com team
Eva Novaku support was really good
Eva Novaku support was really good. Nearly 200 emails had been deleted and many of them I had not responded to. Eva managed to add them back into my incoming emails. Also I found that quite a few email addresses had been blocked. I went down the list and took them out of the Blacklist.
6 mei 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Mr. Ivor,
We are thrilled to learn that our support agent was able to effectively resolve your issue!
If you have any additional questions or concerns, please feel free to contact us.
Best regards,
The inbox.com team
Review collection items for storage
Just wish to say that I was really happy with the utmost professional & helpful service of Youssef. I would certainly recommend him to anyone using your storage company.
5 mei 2024
Review zonder uitnodiging
I had a problem with blocked e mails…
I had a problem with blocked e mails and couldn't figure out the cause. Technical team at Inbox sorted it in 24 hours. Happy subscriber.
22 april 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Neil,
We are pleased to hear that your problem was successfully resolved by our support agent!
Should you have any further questions or need assistance, don't hesitate to reach out to us.
Best regards,
The inbox.com team
Phishing experience…
My partner received a demand from inbox.com. It appears that we were subject of a phishing adventure.
On contacting inbox.com I was immediately advised and guided by the staff.
The issue was resolved efficiently and quickly. Good result, very professional
5 maart 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Mr. Robert,
It’s great to know that our support agent could resolve your issue efficiently!
If you encounter any other issues or have more queries, please reach out to us.
Best regards,
The inbox.com team
Eva Novaku support was really good
Eva Novaku support was really good. I work in IT as well so I know when a good\skilled person is responding to my requests.
Thanks Eva!
20 februari 2024
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Ruben,
We are happy to hear that your issue was resolved promptly by our support agent!
If you need any more help or have additional concerns, please contact us.
Best regards,
The inbox.com team
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