Inbox.com Reviews 65

Inbox.com was once a good free, email service (I have had the same account now for almost ten years) but since Inbox.com blocked my email account/IMAP server for no valid reason, I have nothing but negative things to say about this particular company. I have lost years worth of emails, and my only saving grace is that I can still get last month's emails via my smart phone (which operates via fixed internet Wi-Fi and and not through a cable server (and for this reason) inbox.com cannot block my access to my emails) but this company is so unscrupulous, they have gone as far as to block my IMAP server, so I cannot set up another email account that uses IMAP (I have got around this by going to an email provider that still uses POP 3) Shame on you inbox.com. What appalling behaviour and disinterest you have customers that have used your service for almost a decade. Just to make one more thing clear, I am a 47 year old social worker and not a 19 year old hacker from Moscow, so treating me in this way is just not good business practice. Finally remember, good news travels fast, but bad press, well that goes everywhere!

This is one of the worst email providers I've ever used, free or not. There's been extremely spotty service in the past, and missing emails as well, but they claimed that when they started charging people that it would be a lot better. Not only has it not been better, it's been noticeably worse! For the entire last 3 days now I can't even access my email, and I've yet to get a single response from their support team. I have a flight receipt and other important stuff in there and if I miss my flight I'm wondering if I'll be able to take any legal action. In any event, please save yourself the potential headache later and stay as far away from this service as possible!!!

Don't use Inbox as its customer service is non existant.
My email account got hacked into and Inbox.com were extremely unhelpful in regards to helping me get my own account back and restore it.
There customer service is pretty much non existant.
They state they will reply back to your email within two days however you are lucky if they reply back within a week.Then after you send them a reply back to their email,you then have to wait another week before they will reply to you again!And on and on.
You will be very "lucky" if you get the matter resolved in a MONTH-if at all.
On top of that,their customer service reps are extremely rude,unhelpful and unpleasant to deal with.
There are many more reliable email providers who value their clients so I recommend using them & avoiding Inbox.com altogether.

Dear Inbox.com,

My Inbox.com account was blocked without any reason/s and I was asked to contact you via your help desk. I did contacted you but none of your official and friendly answer has been given to me. Please, you should kindly unblocked my account.

Thanks!
Humble User.