I actually liked this pram up until about 4 months of having it it started creaking at the back wheels and the break kept getting stuck. I felt there was something dogdy with it anyway yesterday the w... Toon meer
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Lees wat reviewers zeggen
Absolutely LOVE my pram! Over 2 years and still going strong! Only had one tyre pop after 23 months of constant use, which is understandable, luckily I bought spares. The price you just cannot beat... Toon meer
We bought a travel system & car seat from infababy back in 2019. The travel system has been excellent, we have now been using it with our second child. The wheels have gone threadbare from so much use... Toon meer
I bought the ultimo 3 wheel back in June 2022, when it arrived I built the pram up and checked everything was ok before putting it in storage until my son was born in November. I genuinely can not fau... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Infababy.com offer a large selection of Travel Systems, Strollers, Car Seats and Nursery Furniture. Infababy are one of the fastest growing baby supplies companies in the UK and Ireland with many Award Winning products. Now offering FREE shipping to the UK and Ireland. Infababy - For Exceptional Parents and Happy Children.
Contactgegevens
Verenigd Koninkrijk
- info@infababy.com
- www.infababy.com
3,5
Gemiddeld
7K reviews
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Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Very good
Very good, comfortable and easy to fit. confident that baby will be carried safely.
18 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Love the design and colour
Love the design and colour. Fantastic price in the sale. Perfect age grouping. Only down side is the instructions are a bit complicated and even with the spacers the seat does wobble slightly from side to side. Also can't swivel the seat if you use the back anchor strap
4 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
So funny how my money were taken from…
So funny how my money were taken from my account the day I ordered but still no proof of shipping and it’s more than one week since then. Lack of professionalism!!!
14 oktober 2022
Antwoord van Infababy.com
Dear Customer,
We have contacted you regarding your order via email.
Kind Regards,
Infababy.
I paid for express 24 hour delivery…
I paid for express 24 hour delivery only to be informed after payment that delivery was via Parceforce and therefore affected by strike action. There was no mention of this prior to payment. The pushchair I purchased therefore did not arrive in time for a trip I needed it for.
20 oktober 2022
Antwoord van Infababy.com
Deatr Customer,
We can see your order has been delivered to a neighbour. Please email us at help@infababy.com if you have any further issues.
Kind Regards,
Infababy.
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Excellent service quick and efficient…
Excellent service quick and efficient the baby car seat is just perfect really pleased with it
21 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
This page has been vert helpful to me…
The page is helpful. It was my first time using the page or ordering anything was happy the truth that it didn't take for me to get my order confirmation and delivery was quick I will definitely use this page again next time. And thank you.
23 juni 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
What a Nightmare experience!
I ordered a isofix car seat for my grandson who has now been born. I paid for priority service with tracking. The order went through they have taken the money and for three days it says preparing for shipping? I message them and they don’t answer when they did they said it is dispatching today but I still have heard nothing. I am so annoyed I could have got this item elsewhere just feel they are messing me about. Terrible terrible customer service you cannot even phone them!!!
19 oktober 2022
Review zonder uitnodiging
Antwoord van Infababy.com
Dear Customer,
Please can you provide your order number so we can look into this for you ?
Kind Regards,
Infababy.
It was easy to navigate.
It was easy to navigate.
The delivery was quick and when I made enquiry regarding delivery address the response was quick and informative. I would purchase from you again once I open my package and is satisfied with the product
20 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
I am a new customer to you
I am a new customer to you, trying to purchase a 5point harness that your website said was in stock. I then received an E mail after you had taken my money to say that the item is out of stock. You did not tell me if/when you will have more in stock. This has left me with a chair that is totally useless as I cannot use it. Also you have still not refunded my money,how can you take it so quickly, but be so slow to refund it.1
18 oktober 2022
Antwoord van Infababy.com
Dear Customer,
We apologsie for this issue. Unfortunately, we do not have a date of re-stock as we are awaiting a date from our manufacturer.
Your refund will be issues this week.
Kind regards,
Infababy.
I tried to cancel the order the day…
I tried to cancel the order the day after placing it but was told I couldn't cancel it and would have to pay to return the item that hadn't yet been shipped and if I rejected the order, I would have to pay £20 fee. They also said it would be next day delivery and its been 4 days and I haven't received my item or a refund.
17 oktober 2022
Antwoord van Infababy.com
Dear Customer,
We apologsie for any inconvenince.
Once your order is being prepared for shipment, it cannot be cancelled as they are awaiting collection by the carrier.
Your order has now been shipped and we have emailed you your tracking informaton.
Kind Regards,
Infababy.
Great product and service
20 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
SCAM! SCAM! BE AWARE BEFORE ORDERING SEE THIS REVIEW
SCAM! SCAM! SCAM! BE AWARE!
Got incorrect item, and when I messaged to replace this, they offered me £10, even I have spent £300, worse ever customer service, now they had arranged return my incorrect item by promising that my correct item will be sent out when I will return it, I have returned it and now they are saying they dont have the item which I have ordered, I think its scam, they are just clearing their unusual stock, by delivering whatever they have and then offering £10 for incorrect item, but their plan was unsuccessful so they return it, now At the end I dont have item and loss money aswell, be aware to order here, they dont even have contact number, just email reply and very hard to contact and they are replying after 3 4 days after we put queries,
I have ordered 2 weeks ago and still my money stuck there
totally SCAM, BE AWARE
20 oktober 2022
Antwoord van Infababy.com
Dear Customer,
We apologise for any inconvenince.
We have offered to collect and replace this order for you and we hope to resolve this issue for you as quickly as possible.
Kind Regards,
Infababy.
I'm a Childminder
I'm a child minder and purchased these for my business and they are excellent quality along with excellent service will definitely use again and let our parents know about these quality car seats
19 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Lovely product
Lovely product, great service from ordering to delivery. Highly recommended.
18 oktober 2022
Antwoord van Infababy.com
Dear Customer,
Thank you for your purchase and taking the time to leave a positive review. As we are a small business, our reviews are very important to us.
Kind Regards,
Infababy
Slight delay, great product
Some delays in delivery but a good product eventually, they resolved all my issues, recommended
15 oktober 2022
Antwoord van Infababy.com
Dear Customer,
We apologsie for this slight delay.
Your order has now been shipped and you should have received an email with your tracking information.
Kind Regards,
Infababy.
AVOID THIS COMPANY!!!!!!
AVOID THIS COMPANY!!!!!!! POOR QUALITY, SHOCKING CUSTOMER SERVICE. YOU WILL NEVER GET MONEY BACK. IAM NOT WILLING TO DECRIBE MY EXPERIENCE IN DETAILS, AS JUST THINKING ABOUT NAME INFABABY GIVE ME NIGHTMARES.
EXPERIENCE FROM HELL IT WAS.
I HOPE IT WILL SHUT DOWN SOON TO AVOID MORE DISAPOINTED PEOPLE!!!
1 september 2022
Review zonder uitnodiging
Antwoord van Infababy.com
Dear Customer,
Please provide your order number so we can look into this issue.
Kind Regards,
Infababy.
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