Ink Depot Reviews 

449
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Easy to navigate Web site. Ordering is simple. Prices are great. Orders dispatched same day and usually delivered on the next day. Fantastic service, very happy with this company.

Beoordeeld met 5 van de 5 sterren

Competitive pricing on genuine brands. The service was prompt, quick with on time delivery. As my printer just stops on any low ink, it was great to have such a prompt delivery to my door, just as th... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordering was simple and straightforward. The cartridge arrived in a couple of days and was the correct fit for my quite old printer which is now working perfectly!! Thanks Ink Depot for great ser... Toon meer

Beoordeeld met 4 van de 5 sterren

I was somewhat cynical about ordering cheap ink on line. But went ahead anyway - I could not longer pay the ridiculous prices the main stores charge for brand name ink. I was then very surprised to... Toon meer

Bedrijfsgegevens

  1. Tonerleverancier
  2. Business to Business-service
  3. Computer & laptop accessoires
  4. Kantoorbenodigdheden winkel

Geschreven door het bedrijf

We are an on-line company which means our prices are substantially cheaper than many other traditional sellers of ink and toner printer cartridges. We aim to deliver significant savings ranging from around 40 to 70% of normal retail prices. We offer our customers a huge range of discounted ink and toner printer cartridges. You will be delighted with the quality of the products we sell and the personalised customer service you receive.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

449 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(449)

55 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

The black ink is NOT compatible with HP…

The black ink is NOT compatible with HP series 7000
The coloured inks probably are.
A good experience to stick with the branded product, which I have ordered from a different source, rather than a generic one.

7 november 2025
Review zonder uitnodiging
Logo Ink Depot

Antwoord van Ink Depot

Hi Henk,

Thank you for your feedback, and we’re sorry to hear about the experience you’ve had.

The products you purchased are ink bottles, and there should not normally be any compatibility issues with the HP 7000 series. We can arrange a return or replacement if you can provide us with more detail on exactly what compatibility issue you encountered while using the black ink.

Beoordeeld met 5 van de 5 sterren

Happy customer

Very pleased with the manner in which my order was filled. Supply and delivery exceeded my expectations. Thank you.

16 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick work

Ordered a one day special ink package on the Friday. It was delivered on the Monday. All good.

11 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ink Depot is one of those businesses…

Ink Depot is one of those businesses that seem to be fantastic, time and time again, over the many years as a photographer/printer, I have come to find I wouldn't trust anyone else! Living in Brisbane is busy enough at best, and whenever I've needed ink, I simply login in, go to my normal area and order. delivery arrives at my door sometimes the next day or a day after which is so good, no need to have to drive to post office or any pickup area, saving big time. and talk about savings. Running a Canon prograf printer, their prices can't be beat. I am so very grateful for this company. thank you, Ink Depot.
Jeff Lohse- Brisbane

1 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super fast delivery!

Good prices but the best thing is the super fast delivery. I live in NW Tasmania and I’m not used to next day delivery from the mainland, but I get it every time from Ink Depot. Thank you

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Where is my order ?

It’s been over a week now and goods have not been received . This follows being double charged last order . Disappointing.

22 augustus 2025
Review zonder uitnodiging
Logo Ink Depot

Antwoord van Ink Depot

Hi Craig,

We’re sorry to hear about your frustration and completely understand how disappointing it must feel to be waiting for your order.

We sent you an email last Thursday with an update – your parcel was attempted for delivery, but because the “Authority to Leave” option wasn’t selected and no one was available to accept the parcel at the time of delivery, Australia Post redirected it to your local post office. It’s currently awaiting collection there.

If you haven’t received the notification card from Australia Post, you can collect the parcel by showing your ID at the post office.

If you require any further assistance, please don’t hesitate to let us know – we’ll be happy to help.

Beoordeeld met 4 van de 5 sterren

First time using this company and…

First time using this company and website. Fast delivery. Reasonable price. Packaged neat and goods were delivered safe and protected. Would definitely use this service again.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Discounts and speedy service!

I was emailed about some discounts relevant to my particular needs, of which I was able to take advantage and stock up on some ink cartridges. The order was processed promptly and was on my doorstep only a day later. Saves my time driving to the store to purchase...and I pay less!

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been a very supportive customer…

I have been a very supportive customer for over 10 years. Always used a compatble ink with no issue. My printer always used to show full capacity. Bought a packet of high yeld ink last time, and printer showed it's only 3/4 full. I contacted Ink Depot and got a very arrogant and condescending answer from Anna. Basically she told me that this is how compatible ink works and because it's cheaper than origianl, I should be happy with what I've got. Well, $25.00 per cartiridge is still a good money on my opition. I guess, I shall go to other places in the future.

21 mei 2025
Review zonder uitnodiging
Logo Ink Depot

Antwoord van Ink Depot

Thank you for your feedback. We're sorry to hear how disappointed you are.

We sincerely apologise if our previous response came across as condescending in any way. That was absolutely not our intention as we genuinely aim to be helpful and transparent with our customers, and we're sorry to have missed the mark in the tone of the email.

You're right to expect better. You've been using compatible cartridges for many years, so it’s understandable that seeing a cartridge being reported as partially empty right after installation would raise concerns. While some Epson printers can display inaccurate ink levels with compatible chips, this should have been better explained with more care and without making assumptions.

Although you've said you're unlikely to return, please know that we genuinely value your business and your feedback. If you’re open to it, we’d like to offer to replace the cartridge or refund it as a gesture of goodwill.

Either way, thank you again for your past support, and we're truly sorry for this experience.

Beoordeeld met 1 van de 5 sterren

Terrible service, terrible attitude.

We bought an original HP ink cartridge from Ink Depot and it didn't fill the printer. Contacted Ink Depot and they refused to replace it because as per HP's instructions we had thrown it out with the enclosed recycling envelope. All we got from Ink Depot was an arrogant email with a link to their returns policy page. There are lots of places to buy ink cartridges so pick one who is prepared to back up their products not these people who leave you hanging. Terrible service, terrible attitude. In reply to your reply i did buy it 4 months ago and despite it not working as it should I just let it go. However the cartridge has now run out, has had to be replaced (by another supplier, I wont make that mistake again) and has printed significantly less than the 2,500 pages claimed. As per consumer law it is your responsibility as the seller to replace a faulty product whether your supplier agrees to back you up or not. In the end you did not back your product or offer any form of remedy at all except for a link to your terms and conditions so the review is in my opinion accurate.

8 mei 2023
Review zonder uitnodiging
Logo Ink Depot

Antwoord van Ink Depot

Hi,

I have checked on your order and this situation appears to have occurred 4 months ago. I can see at that time you had raised concerns about a freshly installed genuine HP cartridge showing a low toner level. As it is rare for a genuine HP product to be faulty, it is quite possible that the toner counter did not reset when the new toner was installed. This is usually an automatic function which occurs when a new cartridge is inserted into the printer and resets the toner level to show as full. When this does not happen, it may need to be reset manually. As toner reset instructions vary between different printers, the instructions for your specific model can be found by doing a web search for "toner reset [insert printer model]".

We try to keep our returns policy as flexible as we possibly can and in line with our competitors. Our staff checked with our supplier to see if they would allow for a special credit for this item but unfortunately the genuine item had to be returned in order for the credit to be approved for refund. In regards to the email sent, this was our standard return email which contained return instructions. While there was nothing unsavoury said in the email itself that could be interpreted as arrogant, I understand that perhaps you felt this way because it was asking you to return a product which you no longer had. Due to multiple team members being involved with your query, the person that sent this email was unaware that the product had already been thrown out and they were simply trying to help facilitate a return.

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