I managed a site that Insite Energy assist with and Dhaiya Kaur in the Planning team successfullly helped to arrange an urgent inspection for one of my residents without hot water. The speedy respo... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Lirim and Adam came for my HIU servicing today. Both of them are really professional and friendly. Very knowledgeable as well. My heating unit temperature is stuck at a cold temperature and coming f... Toon meer
Bedrijf heeft geantwoord
Thank you to Luke for attending today and doing a fantastic job. He arrived promptly, diagnosed the issue quickly, and had our hot water back on almost instantly. He was professional, friendly, and ex... Toon meer
Bedrijf heeft geantwoord
Cohen ( the engineer ) from insite visited our place which was without heating and was able to resolve the issue within 30 mins! The previous engineer has concluded that our pcb was busted. Ho... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Energieleverancier
- ook in
- Energieopwekkingsapparatuur en -oplossingen
- Groene energie leverancier
- Ingenieur
- Nutsbedrijf
- Thermische energie-bedrijf
Geschreven door het bedrijf
Welcome to Insite Energy, your award-winning heat network services provider. We take care of metering, billing, and maintenance for heat network utilities across over 40,000 homes nationwide on behalf of your heat supplier.
We're committed to our residents
Geschreven door het bedrijf
- Simple self-serve with 'my insite' and KURVE
- Top up, view bills and statements, or set up automatic payments. You can do all in one place via our customer portals, designed for convenience and clarity.
- Clear, accessible billing and guidance
- We break down complex energy charges and heat network costs to help you better understand what you're paying for and how to manage it.
- Tips, updates, and answers on our website
- From saving energy to understanding your system, our website is a great place to get practical advice and insights tailored for heat network residents.
Contactgegevens
Studio 4, Stuart House, PE1 5DD, Peterborough, Verenigd Koninkrijk
- 0333 344 3903
- Contact us via our webforms: https://insite-energy.co.uk/residents/manage-account/
- www.insite-energy.co.uk
Winter updates you don't want to miss
4,7
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Job!
I had a great experience with Lirim Seci. He provided an excellent service and fantastic customer service from start to finish. The job was completed quickly, professionally, and everything was left clean and tidy. I’m very happy with the service and would definitely recommend Lirim Seci to anyone looking for a reliable and professional service.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your kind feedback and for leaving Lirim a review.
Lirim seci
Lirim seci, a polite and friendly person.
Very professional and warmly.
Great service done quickly and well.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Lirim a review. Much appreciated!
I had an installation this morning with…
I had an installation this morning with Lirim this and he was professional and polite. He immediately showed me his badge which reassured me. He was prompt and completed the work speedily and effectively. Thank you for you. You are an asset to insite.
18 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Lirim a review. Much appreciated! We'll ensure your kind feedback is passed on to him.
Lirim Seci very quick and effective
Lirim Seci very quick and effective. Thanks for the help.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your feedback and for leaving Lirim a review!
Staff member
Staff member: Lidim Sech
Thank you so much for being so efficient and great when you installed our new metre in our apartment. You were extremely friendly, helpful, efficient, and did the job perfectly. Highly recommend and is an asset to the energy industry.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Lirim a review. Much appreciated!
Kieran
Kieran was professional, friendly and knowledgeable, and took the time to make sure everything was working properly before leaving. He also explained what he was doing clearly and made the whole process straightforward and hassle-free. Very happy with the service!
17 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your kind feedback and for taking the time to leave Kieran a review. Much appreciated!
Great service from Luke
14 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your feedback and for leaving Luke a review!
Glen was really nice :) thoughtful and…
Glen was really nice :) thoughtful and explained everything
14 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Glen a review. Much appreciated!
We have been having an issue with our…
We have been having an issue with our hot water within the HIU and nobody could help us except Darren. Darren was absolutely phenomenal with the support and in explaining everything to us in the best way possible. He kept on until it got fixed, cant thank him enough as he is a true testament to an amazing work ethic and customer service.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your kind feedback. We're delighted to hear that Darren was able to resolve the issue and provide such excellent support throughout.
Glen was really nice and explained…
Glen was really nice and explained every step
14 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your feedback and for leaving Glen a review!
It was great
14 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your kind feedback!
Good and efficient
Good and efficient!
Glenn was great, knew what he was doing and explained what was needed.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Glen a review. Much appreciated!
Thank you very much Luke and Sidon for…
Thank you very much Luke and Sidon for installing the C things billing system!
13 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your review!
Great service and friendly
Jamal provided an excellent service. Very friendly and insightful and showed me what he was working on and explained his process.
13 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Jamal a review. Much appreciated!
Very responsive group to your queries…
Very responsive group to your queries and concerns - however I feel that the heating charges are high- considering that it was a single occupancy flat.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your feedback. We're pleased to hear that you found our team responsive to your queries and concerns. We appreciate your comments regarding the heating charges. Your feedback is valuable and will be taken into consideration as we continue to review our services.
Great service!
Great service!
The engineer was professional, friendly and efficient. Everything was done quickly and the work area was left clean and tidy. Thanks David(?)
11 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your feedback and for taking the time to leave a review!
Lirim was very polite and efficient
Lirim was very polite and efficient. An absolute credit to your company.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your kind words, we'll ensure your feedback is passed in to Lirim!
Lirim Seci was quick
Lirim Seci was quick, efficient and friendly
11 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your feedback and for leaving Lirim a review.
lirim seci had an brilliant experience…
lirim seci had an brilliant experience fast worker
11 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for taking the time to leave Lirim a review!
Kieron provided a great service and was…
Kieron provided a great service and was very kind. He fixed all our problems.
He was very friendly
11 augustus 2026
Review zonder uitnodiging
Antwoord van Insite Energy
Thank you for your kind feedback and for leaving a review.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.