Verry well explained not rushed james checked through everthing had a freindly and plesant demina price best l could get for the cover
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options. I wish all i... Toon meer
Bedrijf heeft geantwoord
Really good company to have your car insurance with.Staff are friendly and helpful.Would have had 5 stars if they didn't constantly phone me as soon as my renual was due.It was close to payday and I a... Toon meer
Bedrijf heeft geantwoord
Efficient, polite, friendly, call back when you say you're going to and each person I have spoken to has been professional and helpful. Not judgemental at all regarding convictions and good to talk... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over The Insurance Factory (Motor)
Geschreven door het bedrijf
With over 20 years in the motor insurance industry, Insurance Factory are specialists in arranging motor cover for the following products:
- Car Insurance
- Impounded Car Insurance
- Convicted Driver Insurance
- Fleet Insurance
- Courier Insurance
Contactgegevens
Haden House, Waterfall Lane, B64 6PU, Cradley Heath, Verenigd Koninkrijk
- 0121 2963075.
- www.insurancefactory.co.uk
4,6
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van The Insurance Factory (Motor)
We appreciate your feedback and are pleased that we were able to understand your needs and find an insurance cover that works for you. Should you need any further assistance or have any questions, please feel free to contact me anytime.
Kind regards,
Darren @ Insurance Factory
Verry well explained not rushed james…
Verry well explained not rushed james checked through everthing had a freindly and plesant demina price best l could get for the cover
22 juni 2026
Antwoord van The Insurance Factory (Motor)
Thank you very much for your kind feedback. I'm delighted to hear that James was able to explain everything clearly and provide you with a friendly and pleasant experience. We're also glad that you found the best price for your cover through us.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch
Kind regards,
Darren @ Insurance Factory
Really helpful and patient when I…
Really helpful and patient when I didn’t have all my details and information in order 👍
19 juni 2026
Antwoord van The Insurance Factory (Motor)
Thank you for your kind words! We're glad to hear that our team was helpful and patient while assisting you, especially when you didn’t have all your details ready
If you need any further support with your policy or anything else, please don’t hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thanks for your feedback! We're glad you found the price competitive and that your experience was smooth and efficient. If you have any questions or need assistance in the future, feel free to get in touch.
Kind regards,
Darren @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you for your kind words. We’re glad to hear that we could assist you through what can sometimes be a complicated renewal process.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Prompt answer to my call
Prompt answer to my call. Helpful advice regarding set up of a policy
5 juni 2026
Antwoord van The Insurance Factory (Motor)
Thank you for your kind words and for taking the time to share your experience with us on Trustpilot. We're delighted to hear that you received a prompt response and found our advice helpful during the setup of your policy.
If you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
David ,
David ,? Was very helpful and didn’t put me under any pressure.Insuring my car was easy . Everything was explained to me and any questions that I had were answered clearly.So that I could understand.
3 juni 2026
Antwoord van The Insurance Factory (Motor)
Thank you so much for your kind words and positive feedback. I'm delighted to hear that David was helpful and made the car insurance process easy and clear for you. We always aim to provide support without pressure and to ensure all your questions are fully answered.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you for your kind words! We're delighted to hear that you found our service great. If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Stephen was very personable/experienced…
Stephen was very personable/experienced and helpful. He managed to save us money on our car insurance renewal and provided very useful information. A very satisfied customer. Thanks Stephen 👍🏻
1 juni 2026
Antwoord van The Insurance Factory (Motor)
Thank you very much for your kind words and positive feedback regarding your recent experience with Stephen. We're delighted to hear that he was able to assist you effectively and save you money on your car insurance renewal.
Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you found our service excellent and professional, and that we were able to provide you with a quote significantly lower than your renewal. It's always our goal to offer the best value to our customers.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you for your review. We're glad to hear you might be having a better experience than expected.
If there's anything we can assist you with or if you have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Very helpful with changes required
Very helpful with changes required. Good explanation provided.
12 mei 2026
Antwoord van The Insurance Factory (Motor)
Thank you for your kind feedback. We're glad to hear that you found our assistance helpful and the explanations clear.
If you have any questions regarding your policy, please don’t hesitate to get in touch.
Kind regards,
Darren @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you so much for your kind words! We're delighted to hear you enjoyed our great prices and friendly staff.
If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you for review. We are happy to hear that your renewal by phone was completed satisfactorily.
If you have any further questions or need assistance with anything else, please don't hesitate to get in touch. We're here to help!
Kind regards,
Michelle @ Insurance Factory
Jason was really good when he called me…
Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options.
I wish all insurance companies had a Jason. A credit to his company.
29 april 2026
Antwoord van The Insurance Factory (Motor)
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Jason provided you with such efficient and friendly service during your car insurance renewal. We agree—Jason truly is a credit to Insurance Factory.
If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help.
Kind regards,
Chris @ Insurance Factory
Antwoord van The Insurance Factory (Motor)
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and found our team both professional and friendly.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Insurance Factory
great service
17 april 2026
Antwoord van The Insurance Factory (Motor)
Thank you for your kind words! We're delighted to hear you had a great experience with Insurance Factory. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Insurance Factory
Everyone I had dealings with were well…
Everyone I had dealings with were well informed.
28 april 2026
Antwoord van The Insurance Factory (Motor)
Thank you very much for your kind feedback. We're delighted to hear that everyone you dealt with was well informed. We strive to provide excellent service and knowledgeable support to all our customers.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Insurance Factory
Very happy with The Insurance Factory
Very happy with The Insurance Factory, good price and easy to deal with.
24 april 2026
Antwoord van The Insurance Factory (Motor)
Thank you for your kind words and positive feedback. We're delighted to hear you found our service easy to deal with and that you are happy with the price. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ The Insurance Factory
Very helpful and pleasant experience.
23 april 2026
Antwoord van The Insurance Factory (Motor)
Thank you very much for your kind words. We're delighted to hear that you had a very helpful and pleasant experience with us.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Darren @ Insurance Factory
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.