INTERLIGHT Reviews 374

Had exact bulb I needed, was easy to find with free shipping!

They had EXACTLY what I needed with fast shipping options.

Quick & Easy Peezy! :)

he web site was easy to follow and understand and a good selection of products

Found what I needed which wasn't easy, and had an easy checkout with paypal.

I had a hard time finding this item online. It's a specialty heat lamp for my bearded dragon. Amazon didn't have it but I found the heat lamp at the interlightus website. And, I was very happy to see that I could pay through Amazon. That made everything easy.

GREAT WASY GOOD PRICES EXPEDITE SERVICE, NICE WORKING TEAM

Easy to discover products on the site. Found the exact specialty bulb that I needed for Holiday decorations. Could not find the bulb at local stores. Price was fair.

immediate response to questions about a product
was very satisfying.

great find, super easy to buy

Ordered a backup bulb, which was described as a "replacement" for a very specific model number, shown clearly on the purchase invoice. The bulb I received came in a generic, white box with no printing. The bulb itself has a P/N printed on it, but is a generic number without description. When I needed to use the backup bulb, I discovered that it was the wrong color, 3000K Cool White instead of 2700K Warm White, which again, is shown clearly on the purchase invoice. The ONLY way to tell the difference was to install the backup bulb to check it. I had placed two orders within 1 week of each other, and the second order had the problem. I replied to an email of an order confirmation about the problem, but apparently I replied to the 1st invoice email, containing the wrong order number. But after almost TWO MONTHS I had no reply. They COULD HAVE replied to the incorrect email, asking what the issue was, but didn't. AND my second order was not even in my Orders list on their website! So after finding the order# through the invoice email, I asked that they replace their mistaken shipment. The agent, after "checking with management" said basically that the bulb they sent IS a suitable replacement, and if I want a refund there is a restocking fee + shipping! I said that, no, it is not a suitable replacement, and is contradictory to the invoice, and that the shipping error is on their end. They then said that it's past their company 30-day return window. There is NO STATEMENT of that policy on their website or on the purchase invoice. So, as far as I can tell, they made it up. If you do end up ordering anything from them, even after all these BBB reviews, be sure to INSPECT AND CHECK every item immediately upon arrival. They are not a viable supplier for backups, as one has to check/inspect every item upon receipt. See BBB website, as well.

I was hoping to find 75 watt incandescent bulbs but 65 was the best I could get. Still very happy to be getting some incandescents for my house.

Finding the product with enough information and Pictures.
Fair pricing.

Easy to find and purchase

Easy web-site to navigate. Ordering & payment was straight-forward.