Ardie was wonderul and understood my issue and resolved it. Also Ardie had great customer service and is a value asset to your company. I’m addicted to your graphic tees and basic tees as well. Most p... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Canada Post seemed to have lost my items. Reached out to support for intotheam and they resent the whole order with notes to deliver to person so not lost again.
Great shirts that fit perfectly! I have ordered multiple times and enjoyed them so much I decided to join their membership program. Whenever I have concerns, I am able to reach out via chat to Ardie,... Toon meer
Went into support with a super frustrating situation. Order was marked delivered by Ontrac with zero proof of delivery. Mind you I was there within minutes to check around and even asked my neighbors... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
INTO THE AM is a men’s apparel brand that champions creativity and self-expression. We design high-quality, comfortable clothing for the modern man who pursues his passions day and night. Since 2012, our mission has been to empower men to express themselves with stylish, durable apparel at accessible price points, ensuring you feel confident and inspired wherever your journey takes you.
Contactgegevens
240 S Loara St, 92802, Anaheim, Verenigde Staten
- +1 888 438 5443
- support@intotheam.com
- www.intotheam.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had my first purchase from IntoTheAm…
I had my first purchase from IntoTheAm today. The site is very easy to navigate and the details of products are very useful - you have a very good idea on what you buy.
Also, another positive surprise was that I had received a couple of discount codes over email but couldn't get them to work with my selection. So I ordered anyway. A few minutes later, the support team (Ardie) was very helpful and I got refunded the missing discount that I couldn't get to work. Great customer service! Highly recommend! (Will come back with the product quality review)
Thank you
Andrei
Thank You Ardie
Was initially nervous with the AI bot system but after Ardie was able to take over I cannot explain how beneficial it was to have an actual human able to help. He was extremely respectful and took the time to ensure my problem was resolved properly. Thank you for your company and for those that you employ to assist customer like myself.
Ardie Made It Easy!
I had a great experience with customer support — Ardie was helpful, responsive, and made sure my order was taken care of without any hassle. Really appreciated the quick and friendly service. Five stars!
Great Service, With Great Products
I've been a happy customer for Into The AM for quite a while now. It started with the full print galaxy, to now the best basic shirts/pants, and everything in between.
I had a large order recently, and one small item was missing. I reached out to support and Joan reshipped my item without question!
Excellent product!
Excellent product!
Excellent customer service!
Products fit as expected!
Returns
Although returning items from an unsupported area, the process was quick and easy. Great experience.
I’m genuinely impressed with this…
I’m genuinely impressed with this clothing brand. The fabric feels soft yet durable, and the stitching is neat and well-finished. It’s clear that a lot of attention has been given to quality.
The fit is exactly as described — true to size and very comfortable to wear all day. I also love the design; it looks stylish without being over-the-top, making it perfect for both casual outings and slightly formal occasions.
Another big plus is how well the color holds up after washing — no fading or shrinking so far. That’s something I really appreciate.
Overall, this brand offers great value for money. I’ll definitely be ordering more in the future and would highly recommend it to anyone looking for reliable and fashionable clothing.
Love intotheAM!
Joan was the best! I have always had the best experience shopping with them!
The issue was resolved
Ardie helped me redeem an offer I…
Ardie helped me redeem an offer I forgot to include in my order and did it all for me. I greatly appreciate this service!
Customer service at Into the AM is top…
Customer service at Into the AM is top notch. Ardie was amazing to work with and resolved my issue by going absolutely above and beyond. Definitely a customer for life! (And thanks, Ardie!)
Although my first order was delivered…
Although my first order was delivered to the incorrect address. Into The A.M promptly addressed the issue and made it right. This type of customer service is what makes customer's like me happy. Thank you all!
Ardie was great
Ardie was great! Very helpful and let me know one of the shirts I ordered wasn't available. I picked a different one and was updated quickly when it was processed.
Above and beyond customer service
I had an order from Amazon in January and had two tee shirts where the threading under arm pit came loose, thus leaving a hole.
Ardie went above and beyond to provide excellent customer service and gave a one exception e-gift card to replace the items from the website.
Honestly was not sure what to expect, but Ardie was excellent in the communication.
Consumer and returner experience
New, but repeat customer here ( 2 mystery pack orders in short period): The T-shirt products fit great and material well made. Had to return one item due to miscellaneous reason not quality issue and Ardie was quick and got it taken care of via chat portal with no hassle. Would recommend team and products 100%.
Love this company's apparel
Love this company's apparel. I get comments everywhere i go. Great customer service for a simple mistake! Highly reccomended!
I need to give a special “shout out” to…
I need to give a special “shout out” to Ardie! He gives excellent excellent support by following up thoroughly and quickly.
There was a little hiccup with my…
There was a little hiccup with my order. I contacted IntoTheAM and spoke with Ardie. Handled the issue in a very timely manner, and resolved it within minutes. Thanks, Ardie!
Great graphics!
I love the graphics and I regularly browse through. There was a problem with my latest order at the carrier's end and in one day Ardie from customer services Informed me of the problem and gave me two possible solutions. I picked one and he emailed me back with confirmation this had been sorted and reshipped! Fast, transparent and effective!
Have always loved their shirts
Have always loved their shirts. Well made and last years.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








