IrishShop.com Reviews 

416
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

David from that Irish Shop called me. They have no connection to the Irishshopusa.com in Boston. This review should have been for them, I assumed they were the same. He was so nice and apologetic a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered the birthstone Ogham pendent and it was taking longer than expected to receive it. When I emailed for an update David explained the jeweler was having trouble with the quality of the birthst... Toon meer

Beoordeeld met 5 van de 5 sterren

Irish shop top! Prima di inviare il pacco mi hanno tel per verificare il giusto indirizzo di consegna, pacco arrivato veloce, imballato da 10 e lode, all'interno i prodotti ben riposti e confezionati,... Toon meer

Beoordeeld met 5 van de 5 sterren

We ordered the "Mo Anam Cara" aka "My Soul Mate" Wedding bands. They are absolutely beautiful. And they fit!!!!! During the ordering process my Credit Card Company flagged the transaction becau... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Kledingwinkel

Geschreven door het bedrijf

Irishop.com: Irish Gifts Products, Clothing, Jewelry & More Online.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

416 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(416)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Well pleased

Well pleased with quality, price, delivery and willingness to step outside the specs to accommodate special request for customizing to meet customer request.

18 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was so much more

It was so much more than I expected. When I had trouble with trying to buy online from their website, they emailed me with better instructions. But I still didn't get to order so I left the site discouraged..the next morning the phone rang and it was a call from a salesman in Ireland saying they noticed I had not been able to complete the sale and they called personally to get that done. My order went through and the gift was purchased and mailed 'across the pond'..and the recipient of the Celtic ring was so happy with the beautiful ring I sent her. Wonderful customer satisfaction and so personal.

18 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered earrings for my wedding in …

I ordered earrings for my wedding in March 2018. Actually on St Patrick's day! My fiancé is 100% Irish. So I want to add little hints of Ireland and some traditions so I thought jewelery would be one way to do that. So I googled Irish stuff and found this website. The earrings are absolutely beautiful! No issues at all. And they arrived as indicated which was I think a week. Packaging was adorable! I may order the matching necklace now, but definitely am going to order earrings and cufflinks for the Bridal party. I also love the personalized champagne glasses, something else I will order for our wedding. I am hooked! Thank you!

18 juli 2017
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Loved my plaques but was not happy with …

Loved my plaques but was not happy with the shipping and handling charges,received2 of them in the one parcel and was charged double for shipping and handling.Then got a bill from customs also,I ended up paying the price of the plaques again before I got it.Customers need to be aware of this.Last time for me ordering here.Than You

18 juli 2017
Review zonder uitnodiging
Logo IrishShop.com

Antwoord van IrishShop.com

Hi Amanda,

you were only charged once for shipping and handling as far as we can see. If you believe this is not the case, please e-mail us at service@irishshop.com with details of the second charge and we will look into this and refund you if that is the case.

With regard to the customs charge, we state on our delivery page that: All orders to Canada are subject to local duties and taxes payable by the recipient to the relevant authorities upon delivery.

We have taken your feedback on board however and will not be shipping this item to destinations outside the U.S. in future.

Please don't hesitate to contact us here at IrishShop.com if we can be of any further assistance.

Beoordeeld met 5 van de 5 sterren

They bend over backwards to make things …

They bend over backwards to make things right and they go even further when it was my fault. not once but two times they corrected my errors; and the value and quality of the merchandise was excellent; plus my wife loves her ring, thanks again - john

18 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous

Product, delivery and customer service couldn't be better. I highly recommend the Irish Shop.

18 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful Scarf Clip

I purchased a beautiful scarce clip, it is really fabulous, every time I wear it, I get many compliments.
I can highly recommend the service and the quality of the products at the Irish shop.

18 juli 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worse, very dissipointed.

I ored er ed over $300 of merchandise a, when they arrived they were the wrong size and it was Christmas presents for twin teenagers that love everything Irish. They arrived late. And we the twins had a tragic accident and past away, it was awful for our family. I called the Irish shop and empathy was little because they did not return all the money back. And had the audacity to say that it was how store works. Well Americans stores would never do that and I've dealt with irish store before. My family and I will never buy anything from this place and neither our friends. Two teenagers past away and we also needed the money back for funeral arrangements and they did not return all the money as I return all the merchandise. I was told by the employee that the all would be returned and He lied!
DON'T BUY ANYTHING FROM THEM. NO empathy and no value for customers that spent a large amount of money.
SHAME ON YOU IRISHSHOP.COM!!

Response to your untrue statements : 3 items were in the incorrect size and you never once told me that shipping would not be refunded. You stated we will refund you for your purchase so please DO NOT LIE. You company already showed the lack of value of the cutomers that purchase your products. Two young man died and you had no heart or empathy and you lied. No other company would behaved in this matter. As I read I'm not the only one your company was not honest. Not at any point your company stated that only part of the refund was going to be given back. Don't make excuses for a horrible situation that your company does not care. Your customer service is so low that you should not even state you have one. I called several times and it took more then weeks to get the money back and you did not give it all back. You deprived a family from assistance for funeral arrangements for two boys and did not care. YOU LIED.
I will let a lot of people know how you treat customers and the ones that loose family members. THIS IS AMERICA, WE CARE ABOUT PEOPLE AND WHAT THEY GO THROUGH. you want our money only but honesty is not your forte. Other stores were wonderful you were the only one that didn't care that two teenagers that loved Irish shirts dies.
I saw several bad reviews on other review sites and on this one also. I wish I had seeing it brdore but now I will tell everyone how awful you are and is full of excuses. As the other reviews I've read it's always the customers fault, lack of knowledge. Bad busness, not worth it. That should be a sign Mr.D. to not lie, do what you say and have a higher level of customer service and RESPECT people and their hard earning money.
SHAME ON YOU!!!!! YOU NEED TO LIE OVER
MONEY NOT RETURNED AS PROMISES TO ASSIST THE FAMILY OF TWO TEENAGERS DEATH TO MAKE YOUR COMPANY LOOK GOOD.
YOU ARE A DISGRACE OF A COMPANY!!!

9 januari 2017
Review zonder uitnodiging
Logo IrishShop.com

Antwoord van IrishShop.com

As per our telephone conversations, we have worked with you at every stage to assist you with this matter.

Your order was placed on 11/30 and delivered on December 5th. This was within the 10 working day shipping time quoted so was NOT late.

1 item out of 4 (Guinness Football Shirt) was the incorrect size and we agreed to correct this for you at our expense.

You then contacted us to tell us you needed to return all the items because of a family tragedy. We sympathized and arranged for these to be shipped back to us and refunded in full at our expense.

You were refunded in full for the merchandise returned and had your return shipping paid for as per our telephone conversations.

We again offer our sympathies for your family's loss, but cannot allow the distorted picture you paint to go uncorrected.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I ordered from Irish Shop after another vendor was out of stock. They contacted me by phone and verified the item I wanted was in stock. I received it in 3 days which was amazing.

27 juni 2016
Review zonder uitnodiging

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