David from that Irish Shop called me. They have no connection to the Irishshopusa.com in Boston. This review should have been for them, I assumed they were the same. He was so nice and apologetic a... Toon meer
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I ordered the birthstone Ogham pendent and it was taking longer than expected to receive it. When I emailed for an update David explained the jeweler was having trouble with the quality of the birthst... Toon meer
Irish shop top! Prima di inviare il pacco mi hanno tel per verificare il giusto indirizzo di consegna, pacco arrivato veloce, imballato da 10 e lode, all'interno i prodotti ben riposti e confezionati,... Toon meer
We ordered the "Mo Anam Cara" aka "My Soul Mate" Wedding bands. They are absolutely beautiful. And they fit!!!!! During the ordering process my Credit Card Company flagged the transaction becau... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Irishop.com: Irish Gifts Products, Clothing, Jewelry & More Online.
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4,9
Uitstekend
416 reviews
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Jewelry shipment from Ireland to Washington state.
The product arrived in very good shape, the packing was very protective.
22 februari 2016
Review zonder uitnodiging
Expensive returns and slow exchange
I found a shirt that I loved for my spouse. We ordered it and paid expididited shipping (which took the affordable shirt to a much higher price range, but it was Christmas.) when it arrives 2 sizes to small we tried reaching them for over 2 weeks with no response. When we finally did reach them, they had us pay high shipping back to them, the repay shipping back to us. It took about 2 months to get the shirt back and we'll over double the cost. They were so slow with the return and so of course the holiday was missed. Very disappointed.
21 februari 2016
Review zonder uitnodiging
Antwoord van IrishShop.com
Terra,
the shirt that you ordered was not 2 sizes too small. We sent the size that you ordered, but you had selected the incorrect size. The size ordered was again displayed when checking out and a conformation of your e-mail was sent immediately when you placed your order, confirming that you had ordered the size small and at no point before the order was shipped or delivered were we informed that this was incorrect.
Any gap in communication would have been around the holidays, our offices were closed from Dec 24-28, but we were available by e-mail at any time and our offices were open again on Dec 29/30 and again from Jan 4th. You called us on Jan 7th, and we promptly sent return instructions. We did not charge for exchange, however as this was not our error the shipping & handling on the new size was required to be paid. Equally, if the error was on our part, we would have taken care of the shipping/handling costs.
Your return was processed shortly after being received and instructions on how to complete the payment for shipping handling sent on Feb 2nd. This was not paid until Feb 9th. Once paid your new shirt was shipped promptly and delivered 3 days later on Feb 12th.
We are sorry that you were unhappy with your experience and we are continually working to reduce shipping costs, however the issue with the size was not our fault and we delivered the new size quickly and responded promptly to any communications received from you. Thank you for your feedback and we will take everything on board to try and improve our customers' experience in future.
Quick
Arrived quickly. Tshirt quality was avg, not very thick cotton. Sizing was true to size.
19 februari 2016
Review zonder uitnodiging
Good fast service
The service was excellent and prompt. The price was also very good.
15 februari 2016
Review zonder uitnodiging
Fabulous service
David was wonderful helpful and provided unbelievable quick delivery to the USA!
12 februari 2016
Review zonder uitnodiging
Gorgeous products and great prices!!
I am very happy with my purchases! The jewelry is beautiful, the prices were great and the people who work there are wonderful!!
12 februari 2016
Review zonder uitnodiging
Exceptional in every possible way.
Jewelry is lovely and everything was handled exactly as promised. Would recommend these folks to anyone.
12 februari 2016
Review zonder uitnodiging
Fast shipping easy to do business with. Thank you
I bought a beautiful necklace for my friend. It was very fast shipping and beautiful just like the picture. So happy with my purchase. Thank you.
8 februari 2016
Review zonder uitnodiging
Irish Wedding
Family wedding next year... these are perfect ...every guy will have a pair.
8 februari 2016
Review zonder uitnodiging
Great communication
Every time I emailed David was great at getting back to me very quickly within hours! Well done cheers!
29 januari 2016
Review zonder uitnodiging
Prompt & courteous service
Over the past year have place several orders with the Irish Shop. The last 2 orders were for sweaters for my wife. Immediately following my placing the last order for 2 sweaters, I received a call to confirm that it was not a mistake and that I actually did want 2 of the same item. I appreciated the call and confirmed the order and that my wife wears them quite frequently.
28 januari 2016
Review zonder uitnodiging
Great place to shop!
I found the site a great place to shop for Irish gifts.
27 januari 2016
Review zonder uitnodiging
Excellent company
Excellent products and super fast shipment!
22 januari 2016
Review zonder uitnodiging
Great experience.
Quick shipping even overseas. Great product
19 januari 2016
Review zonder uitnodiging
A piece of land.
This is a wonderful idea, but it would be better if the land size was larger than a postage stamp...maybe a 12"x12" square. Just a thought.
18 januari 2016
Review zonder uitnodiging
5 Stars to this company, will recommend to my friends!
I give 5 Stars to The Irish Shop! :)
For the great customer service, and quick responce.
David at The Irish shop is amazing and happy to help the customers! :)
He is a real gem!!
I have ordered twice from The Irish Shop, and the delivery is quick. I will recommend this company to all my friends.
The jewelery is really beautiful too.
Anyone who will purchase something from The Irish Shop will be happy!
18 januari 2016
Review zonder uitnodiging
Great Customer Service
Being proud of my Irish heritage, I wanted something special to give my son-in-law, who was recently diagnosed with cancer and undergone several surgeries and chemotherapy, for Christmas. My daughter told me that he had been looking for a watch. A watch! But it had to be a special watch. Over the past ten plus years I have worked diligently on our family tree and interlocking families. Both of our families came from Ireland in the 1700's. Therefore, I wanted to get two watches with our family crests on the face. On the internet, I found IrishShop.com and noted on their website that they have watches with family crests. Contacted them by email and ordered the two watches. They were so polite in their communicating and working with me, their customer service was 5-star excellent. Received the two watches after Christmas. Simple in design but with the correct family crest on both watches. Fantastic. My son-in-law was proud to receive it. I also printed his family tree from ancestry.com to go with the watch. I am keeping their website available and plan to make future orders from them. They are superb!!! Thank you for everything THE IRISHSHOP.COM!! Five STAR SERVICE * * * * *!
15 januari 2016
Review zonder uitnodiging
Irish Shop Christmas
I ordered my wife a silver Celtic Cross for Christmas on December 14th and it arrived in Texas in plenty of time for wrapping and such.
A very nice item.
12 januari 2016
Review zonder uitnodiging
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