Isabella Oliver Reviews 

1.266
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Mixed feelings on this company. Mostly negatives. Positive - very fast and affordable shipping to Australia from the UK. Negatives - The organic wide leg jeans are simply an awkward and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Easy checkout process and highly communicative regarding the order. My only issue is I did not realize the import duties were not included in the price or additional shipping fee and I received an ema... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I did not have any problems ordering online. The products arrived within a reasonable amount of time. I was a bit skeptical about the tights because upon initial inspection I didn’t think they would... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve gone for the Isabella Oliver subscription with six garments. The items I’d picked came within a couple of days and I’m delighted with the quality of the clothes and the fabric. It’s making me fee... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kraamkledingwinkel
  2. ook in
  3. Damesmodewinkel
  4. Kledingwinkel

Geschreven door het bedrijf

Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.266)

33 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Beautiful Clothes

Beautiful clothes. I have ordered 5 items now and they are all fab! Great quality & designs.

12 april 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Dear Cindy

Thank you for taking the time to leave us such a great review!

Beoordeeld met 3 van de 5 sterren

Still not received

Hi, I am very excited to receive my dress because my friends all loved it during their maternity but it is taking a LONG time to get here from UK, must be a customs thing. It would unfortunately put me off ordering from the UK in future if it takes this long.

6 april 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello Marianne
Thank you for your honest review - I am in contact with you privately to try and resolve the issue and hopefully get your order delivered imminently as we agree - it is now overdue so we are chasing it for you.
With very kind regards, Suzanne

Beoordeeld met 1 van de 5 sterren

This shirt appears to be high quality…

This shirt appears to be high quality and I appreciate that it's not see-through like most white shirts, but it curves out in the sides in a very unflattering way that's not apparent in the pictures and makes you look much bigger than you are. It's also not quite long enough to cover my belly and looks much more formal in-person. It costs double the price of the shirt for return shipping, so I'm stuck with it.

28 maart 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the review we appreciate it, and apologies for the shirt not being to your liking we will definitely take your feedback on board. Wishing you all the best Damar.

Beoordeeld met 4 van de 5 sterren

Great service and ethics

The service is great. Delivery is really quick and I love the ethical standards of Isabella Oliver.

22 maart 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello, thank you for your great review and feedback. We really appreciate it! Kind regard, Rachel.

Beoordeeld met 5 van de 5 sterren

Really good quality

Really good quality, and perfect fit! Very happy with my items and will be ordering more.

14 maart 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello, thank you for your great review and feedback! We really appreciate it! Kind regards Rachel.

Beoordeeld met 3 van de 5 sterren

I am really disappointed with this…

I am really disappointed with this dress as the print does not look like it did in the photos and the fabric is not of the quality I expected. I have previously bought several dresses from your brand, all of which are great, but this one is sub standard.

10 maart 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the review we really appreciate it and sincere apologies for the dress not being to your liking we will pass this feedback on. Wishing you all the best Damar.

Beoordeeld met 5 van de 5 sterren

Trousers are amazingly comfortable

Trousers are amazingly comfortable, order arrived very fast and delivery was great

27 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.

Beoordeeld met 1 van de 5 sterren

I think customer service does not exist at IO shop.

I think customer service does not exist at Isabella Oliver shop. Nobody picks up the phone, I left voice message as requested and nobody've come back to me. I finally emailed them and I am still waiting. The way they process returns is nothing I want to experience. I will not buy from there any more. Thank you.

1 maart 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the feedback we appreciate it, and you have been contacted regarding your order by email. Wishing you all the best Damar.

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful dress

Absolutely beautiful dress. I know this is something I can wear during pregnancy and postpartum. It's soft, flowy, and is flattering to my body. Shipping to USA/NYC was very easy and affordable.

28 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello, thank you for your great review and feedback. We really appreciate it! Kind regard, Rachel.

Beoordeeld met 3 van de 5 sterren

Beautiful clothes but no way to contact company

I could not contact with the 1-800 number provided and I wanted to replace some items.
However the garments were beautiful and very well made. The material was really soft

17 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello "Customer"
Thank you for taking the time to review us - we are a UK based company and available Monday - Friday 9am-5;30PM and Saturdays until 5pm but not on Sundays unfortunately so sorry we missed your call. You can always email us with any requests though at theteam@isabellaoliver.com and we will be happy to help (I can see you have emailed us we so will be in contact by email separately).
With kind regards, Suzanne

Beoordeeld met 5 van de 5 sterren

Beautiful dress

Beautiful dress I’d bought for my daughter. Delivered as promised. Will fit her for a while during her pregnancy.

22 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Dear Naomi
Thank you for your kind five star review. We are so pleased you have found something "beautiful" for your daughter to wear whilst she is pregnant. Congratulations on the impending arrival!
With very kind regards, Suzanne

Beoordeeld met 4 van de 5 sterren

My everyday go-to wear to look & feel good during my preggo phase

This brand is a savior for women who want to consume sustainably through pregnancy time. As someone who thought i'd just use my husband's / bigger clothes during pregnancy, (only to realize they made me look 100% Teletubby) the few things I've gotten from Isabella Oliver have become my everyday go-to wear to look & feel good with my growing bump.

13 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the lovely feedback we really appreciate it. All the best Damar.

Beoordeeld met 5 van de 5 sterren

Great quality, just too long in length

Really fast delivery of the dresses I ordered. The quality is lovely, however, one of the dresses is very long for my height so I may have to either return it, or spend more money to get the length altered. It’s a shame because this dress would be so versatile as part of my maternity wear, as I imagined wearing it with jumpers and boots now and then with sandals when the weather is warmer.

18 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the lovely feedback we really appreciate it . All the best Damar.

Beoordeeld met 5 van de 5 sterren

Love the top and trousers that have…

Love the top and trousers that have just arrived. Beautifully made, but most importantly comfortable! I’ll be living in them for the duration of my pregnancy!

14 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hi. Thank you ever so much for your fantastic 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback.
Many thanks, Gregg

Beoordeeld met 1 van de 5 sterren

Returns are difficult and customer service number doesn't work

I ordered an item and it did not look the way I was expecting. The steps needed to return the item are not clear on their website and I cannot figure out how to obtain a return label. If you call the customer service number listed, it is unavailable and therefore useless. Since their number does not work, I sent an email, but they simply sent the same instructions available on their website which, again, are vague. So weeks later I am still trying to figure out how to return this dress that I don't think looks good on me.

4 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Dear Kasey

I am sorry that you have not been able to get through to our customer services. I will send you a separate email now, to get this return sorted for you

Beoordeeld met 5 van de 5 sterren

Quick delivery but didn’t like baukjen sticker on tissue paper when I bought from Isabella Oliver

Easy to use website, clothes look as they do online, very helpful to have information of how many weeks pregnant the model is so you can imagine how it will look on yourself. Fast delivery and beautifully wrapped in tissue paper which is such a nice touch. My only negative would be that I bought a top from Isabella Oliver as a gift and was dissapointed that the sticker on the tissue paper it was wrapped in said Baukjen. I wanted the sticker to say Isabella Oliver as that’s where the top is from and it has much more of an upper end sound and look to it. If I’d ordered from baukjen then fine, but I hadn’t and was slightly annoyed to be honest. I appreciate these are part of the same company but I would have liked the sticker of the brand I bought from. I will now have to explain when she opens it that it’s from Isabella Oliver despite the sticker.

8 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the feedback we really appreciate it apologies for not putting a Isabella Oliver sticker we will pass this feedback. Wishing you all the best Damar.

Beoordeeld met 5 van de 5 sterren

Really nice to find good quality &…

Really nice to find good quality & ethical! These were bought as gifts, unfortunately the top is too small but the pj's are said to be super comfy & very well made! A good experience all round.

9 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.

Beoordeeld met 1 van de 5 sterren

Never received items

8 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Thank you for the feedback and we do apologise for you not receiving your order. We have emailed you with an update. All the best Damar.

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery, well wrapped in plastic free recyclable packaging

5 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Hello, thank you for your great review and feedback. We really appreciate it! Kind regards, Rachel.

Beoordeeld met 5 van de 5 sterren

Great quality

The quality of the products is just so good. It’s sustainable. Good value for money. Love it

1 februari 2023
Logo Isabella Oliver

Antwoord van Isabella Oliver

Dear Monica

Thank you for taking the time to leave such a great review!!

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