I bought 2 Womens Merino 260 Casual Hoodie. I life in the Netherlands and I hesitated whether I would buy here because I don't know the company and there are many dropshippers. But I was looking for s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Isobaa have completely taken over my wardrobe and I couldn't be happier about it. From merino base layers to outdoor gear to everyday casual wear, everything I've bought from them has been out... Toon meer
Bedrijf heeft geantwoord
J'ai fait une grosse commande Isobaa, tee-shirts manches courtes et longues, jogging et hoodie 260. Excellente qualité, validée par un voyage en Colombie où j'ai pu porter des tee shirts plusieurs jou... Toon meer
Bedrijf heeft geantwoord
Poor quality product and not worth the price. Bought a number of items for a trekking trip to Patagonia, boxers, t-shirts and fleeces across a 200 to 260 range. All of them developed small holes aft... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Merino wool clothing, crafted for comfort and performance with personality. Get the best out of nature with Isobaa Merino. #JoinOurFlock
Contactgegevens
London, Verenigd Koninkrijk
- support@isobaa.com
- www.isobaa.com
4,2
Goed
425 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful products… but some items I recieved had fraying threads and a pair socks are almost worn through after 6 months.
Ordering, shipping and deals are great!
27 februari 2024
Antwoord van Isobaa Merino
Thank you for your review, Chris!
We're glad you enjoy our products overall, but we're sorry to hear about the issues with fraying threads and the wear on your socks. We're committed to quality and are happy to replace or refund items with manufacturing defects where we can.
Please feel free to reach out to our customer service team at any time, and we'll do our best to assist.
The Isobaa Team
Antwoord van Isobaa Merino
Thank you for your review, Tara!
We're delighted to hear you find our clothes soft, warm, and comfy — just as we intended! Thanks for sharing your feedback with us.
The Isobaa Team
Sehr gute Qualität und angenehm zu tragen.
Ich kaufe T-Shirts, Longsleeves und Unterwäsche nur noch von Isobaa und habe inzwischen schon mehr als 20 Produkte. Sie tragen sich sehr angenehm und sind sehr gut verarbeitet. Auch nach dem Waschen im Wollwaschgang der Maschine ist alles heil geblieben. Die Größenangabe (S) stimmt und es passt alles prima. Die Qualität ist besser als Icebraker oder Supernatural, da habe ich schon Shirts und Hosen mit Löchern. Das einzige was ich über die Firma auf der Website nicht finden kann ist, ob sie nachhaltig produzieren. Die Ware stammt aus China (übrigens wie bei Icebreaker). Die Bedingungen für Mensch und Tier würden mich wirklich interessieren.
17 april 2024
Review zonder uitnodiging
Antwoord van Isobaa Merino
Thank you for your review!
We're glad you love our products. Regarding sustainability, we ensure ethical production with audited and certified facilities, cruelty-free wool sourcing, and OEKO-TEX certified materials.
We appreciate your interest! Please feel free to get in touch if you have any further questions.
The Isobaa Team
Will buy again - highly recommended!
I've ordered few items from third party seller (SportPursuit) and I'm really happy with the product which was delivered to me. On the beginning I checked reviews only about the shop but not about the product, done the order and only then checked the reviews after which I was afraid that the size might be not true to size. But it's not, I've order tops in the same size I'm buying from different brands and it fits well (just keep in mind it's slim fit, so if you want it to fit loose I would recommend to order one or maybe even two size bigger). The quality is also very good. The only thing which worry me is washing (as also some people said it shrank after first wash, but I believe in 30 degrees as recommended everything will be fine - but will updated on that after first wash). Overall highly recommended and definitely will buy some more staff from Isobaa. Cheers!
11 april 2024
Review zonder uitnodiging
Antwoord van Isobaa Merino
Thanks for your awesome review, Kamil! We're really glad to hear that you're enjoying your merino gear and finding it a great fit. We appreciate your feedback on the sizing.
The Isobaa Team
Essence of satisfaction
In every way, very well managed, kind, efficient - from the ordering, receiving the items, the exchange of another size and reimbursement. Truly delighted with our items!
20 februari 2024
Antwoord van Isobaa Merino
Thank you for your review, Pauline!
It's great to hear about your positive experience with us. We're glad you're enjoying your merino items!
The Isobaa Team
Second order love product
This is the second time ordering. True to size listed read size guide. I ordered a second time different colors. Arrived quick well packaged. Website easy to navigate.
19 februari 2024
Antwoord van Isobaa Merino
We're happy to hear you're loving your new merino and found ordering easy, Julia. Thanks for your support!
The Isobaa Team
I have used Isobaa for several years…
I have used Isobaa for several years now along with other more expensive brands like icebreaker, rapha, aclima etc. I used several merino items in my wardrobe, however the most prone items to being destroyed are merino boxers. I find Isobaa to be just as comfortable as the other brands, but even more durable. I therefore consider Isabaa to be one of the best merino brands out there, so if not the best. Don’t let the lower price fool you, this is as good as it gets!
16 maart 2024
Review zonder uitnodiging
Antwoord van Isobaa Merino
Casper, this seriously made our day! Thanks for the amazing feedback, we're so glad you love our merino.
The Isobaa Team
Great quality as usual
19 januari 2024
Antwoord van Isobaa Merino
We really appreciate the feedback! Great to hear that you're happy with our products.
The Isobaa Team
Trés bon produits mais attention ils…
Trés bons produits mais attention ils taillent vraiment grand et le guide des tailles n'est pas vraiment juste.
Rajout le 9.03. 2024 :
L'équipe de Isobaa a répondu qu'il faut faire attention à la coupe des vêtements, je maintiens que malgré cela ils taillent grand et que les tableaux des tailles ne sont pas toujours aidants.
Exemple : pour le women merino 260 Lounge Sweatshirt, qui a un fit "loose", la taille qui est recommandée pour mon 94 cm de tour de poitrine est le L (guide des tailles de ce vêtement), en fait j'ai dû commander un S et il me va "loose". Idem pour le T shirt merino 150 femme. Ce serait bien qu'Isobaa tienne compte de nos retours clients, je ne suis pas la seule à le dire. Je maintiens aussi que ce sont de bons produits avec une bonne coupe, seuls les conseils de tailles sont à revoir.
19 januari 2024
Antwoord van Isobaa Merino
Thanks for the feedback, Corrine! We do offer different fits (relaxed, regular, active). Check the 'product fit' details on each product page for specifics.
The Isobaa Team
1* now stop pestering me!
26 januari 2024
Antwoord van Isobaa Merino
We're genuinely sorry the review request upset you, John.
We hope you continue to enjoy the products you've recently purchased. You've been unsubscribed from further review requests.
The Isobaa Team
Antwoord van Isobaa Merino
Thanks for your review, Nikolaos!
It means a lot that you enjoy our products. We apologise for the slower long haul international shipping times. As a small business, we don't have the same resources as the big companies to offer lightning-fast delivery, but we'll always make sure your order arrives safely and that the quality speaks for itself. We're constantly working to improve our processes, including shipping, and we appreciate your patience.
The Isobaa Team
Very helpful and understanding staff
Very helpful and understanding staff. Item arrived quickly. Great service ISOBAA!
27 januari 2024
Review zonder uitnodiging
Antwoord van Isobaa Merino
That's so great to hear, Kathleen! We're always happy to help. Thanks for the positive feedback.
The Isobaa Team
Wir haben uns vor zwei Jahren immer…
Wir haben uns vor zwei Jahren immer wieder verschiedene Kleidung gekauft und sind wirklich sehr zufrieden mit Verarbeitung, Material und Haltbarkeit, nur bei der Größenangabe mussten wir am Anfang etwas suchen bis es passte.
30 Jahre lang haben wir nur Icebreaker gekauft und waren bis auf die letzten 5 Jahre auch zufrieden, leider hat da die Qualität nachgelassen und dafür der Preis gestiegen.
Wir sind mit Isobaa zufrieden und es passt für uns.
17 februari 2024
Review zonder uitnodiging
Antwoord van Isobaa Merino
Thank you so much for the kind review, Marion! We appreciate you taking the time to share your positive experience with our products.
Danke!
The Isobaa Team
Garment arrived well on time and was…
Garment arrived well on time and was delighted with my purchase. Love the name of your company
27 december 2023
Antwoord van Isobaa Merino
Thank you for taking the time to leave a review, Roz! We're happy to hear you love your purchase and our name.
The Isobaa Team
Antwoord van Isobaa Merino
Thank you for your review, Kunde.
We are pleased to hear you like our products, and we appreciate your positive feedback!
The Isobaa Team
Antwoord van Isobaa Merino
Thank you for the positive review! It means a lot to hear you're happy with both our service and product quality.
The Isobaa Team
Product was great
Product was great. Only trouble is their use of Royal Mail which seems to have problems with its label printing. Twice it has printed out only half the label, resulting in delivery to the wrong address.
27 december 2023
Antwoord van Isobaa Merino
Thanks for your feedback, Sue! We're happy you like your items, but are sorry for the shipping label trouble. We'll look in to this to figure out why it's happening and find a solution. Please contact us directly if you'd like to discuss further.
The Isobaa Team
Great Quality Merino Jumper
Love these jumpers already have a different coloured one
Looks good, smart or casual
Great quality merino
27 december 2023
Antwoord van Isobaa Merino
Thank you for the wonderful review, Donald!
Great to hear that you're loving your merino jumpers.
The Isobaa Team
Love my new Isobaa products
Love my new Isobaa products, they are great quality and I especially love the underwear line. Five stars from me 🥰.
Also, great customer service, I had a question and it was answered very promptly. Thank you ❤️
27 december 2023
Antwoord van Isobaa Merino
It's great to hear that you're loving your new items, Isabelle! Thanks so much for sharing the five-star review and kind words about our customer service.
The Isobaa Team
Great womens 320 long sleeve merino…
Great womens 320 long sleeve merino wool top. Fast delivered very and great quality. Looks good too!
16 januari 2024
Review zonder uitnodiging
Antwoord van Isobaa Merino
Thank you for your review, Susan.
We are happy to hear you like your new top! Thanks for your positive feedback on its quality & our delivery.
Kind regards,
The Isobaa Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.