Italian Gourmet UK Ltd Reviews 

1.138
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Toon meer

Beoordeeld met 4 van de 5 sterren

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.

Beoordeeld met 4 van de 5 sterren

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Italiaanse kruidenierswinkel

Geschreven door het bedrijf

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(1.138)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

It was really great

It was really great to have the delivery connected to the shop app, made it easier to track the progress. I’m really happy with my order and thankful for Italian Gourmet, it’s the only place in the Uk I can source these juices for my husband as a treat!

11 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Fast delivery

9 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Worked like clockwork and genuine…

Worked like clockwork and genuine Italian goods bought for a fraction of the price in UK. Sadly though the company ceases trading here this month somewhen.

7 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products, good commication re delivery

7 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 2 van de 5 sterren

Broken…pringles

Most of the pringle crisps were broken in to pieces.they were for birthday present as she loves ketchup pringles.so i had to oppologise to her for broken ones.not really very good packaging for its journey to me.

7 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good afternoon,
we are sorry about the incoveninte, you can contact our customer service who will be at your disposal.

Thank you in advance for your understanding.

Beoordeeld met 5 van de 5 sterren

Really trustworthy company

Always precise with the orders impeccable

4 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Translated with DeepL.com (free version)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Promptly sent the order as soon as I made the payment! Will be ordering soon again! Ciao grazie mille

4 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 1 van de 5 sterren

I had 2 missing items

I had 2 missing items - plant based Nutella and the company didn’t took responsibility or refund my money :; just send many emails on debating the issue instead of solving it. Very very disappointing. I wouldn’t recommend to buy from the store to anyone.

3 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
support asked you for photos that were never sent.
Collaboration must be on both sides.
Thank you.

Beoordeeld met 5 van de 5 sterren

arrived in good time

arrived in good time
exactly what was ordered

3 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Very happy with the products

Very happy with the products, which arrived well packaged and without any issues. The company was quick to communicate a delay in the delivery and offered a refund for the inconvenience.

1 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

prompt delivery

prompt delivery
excellent products

1 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 1 van de 5 sterren

Ordered biscuits for over £60 value

Ordered biscuits for over £60 value. Received them in bits. Most of them in crumbs. The box containing the order was squeezed and so the packs of biscuits.

1 oktober 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good afternoon,
we apologise for what happened, the courier probably did not handle the parcel with due care, you can contact our customer service who will be happy to help you.
Thank you for your cooperation

Beoordeeld met 5 van de 5 sterren

Fantastic!

30 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Products are very good 👍🏽

The goods were in good condition and delivery was timely.

30 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 3 van de 5 sterren

3 stars because I received my products…

3 stars because I received my products after 3 weeks of my order . Otherwise all good !

26 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
we apologise for the slight delay in the delivery of your order.
Unfortunately, delivery sometimes takes a few extra days due to customs controls for which we have no control.
Thank you for your purchase.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service

11 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Great Italian products

Great products, well packaged.

20 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Everything perfect

Everything perfect, every item was intact, very professional
Good job 👍

9 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Have bought twice

18 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 4 van de 5 sterren

An abundance of Italian products that…

An abundance of Italian products that can’t be purchased in the UK.
My order was unfortunately delayed, I queried this with the company and was given a discount as the delay was with customs.

16 september 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

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