Italian Gourmet UK Ltd Reviews 

1.138
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Was able to get a breakfast cereal for my autistic son because Ireland seems to have stopped stocking that specific type of Krave. Great to be able to buy it in bulk. Delivery was good considering o... Toon meer

Beoordeeld met 4 van de 5 sterren

Everything supplied was excellent, the only sad part was the use of a sub-standard courier, who chose to leave the package in our front garden, in the rain, with no apparent attempt to knock, ring or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great prices, delivery takes a little bit but that is stated when you purchase. Would order again.

Beoordeeld met 4 van de 5 sterren

I just enjoy shopping with your company. It's so hard to find true Italian foods up here especially with the selection & the price is reasonable. I will miss ordering my usual goodies. Hope you change... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Italiaanse kruidenierswinkel

Geschreven door het bedrijf

Italian Gourmet your Italian food online store in the UK home delivery across the Europe of pasta, extra virgin olive oil, tomato, flour and more.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(1.138)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great company

Great service

18 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Great service

Great service - very responsive and helpful. Great products as well

18 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, on time and great website.

7 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Easy to order items

Easy to order items. Regular email updates about my order.

11 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 4 van de 5 sterren

On line Purchase

First time used, though it took a bit longer than expected apart from that all ok

29 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Excellent products and service

Excellent products and service

10 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 1 van de 5 sterren

I have been waiting now for over six…

I have been waiting now for over six weeks for a delivery of olive oil. It has all been paid for. But it has not been dispatched and there is no way of communicating with the company. Atrocious service.

10 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
from tracking your parcel was delivered on 22nd Jun 2024 in POST ROOM.
We have not received any request from you, please contact info@italiangourmetuk.co.uk for proof of delivery.

Once we have resolved your issue we would be happy if you would reconsider, thank you.

Beoordeeld met 5 van de 5 sterren

Very satisfied with the delivery

Very satisfied with the delivery. The goods were delivered on time and in order

10 juni 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Delivery was on time and exactly as promised

Delivery was on time and exactly as promised,this is a very reliable company I would have no hesitation in using them again

2 juli 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Excellent company!!

Excellent company!!! Parcel been delayed,but it was not company's fault. Parcel was sealed properly, all liquids wrapped in bubble wrap,wonderful. I am so happy with purchase, big thanks 🙂💐

30 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 1 van de 5 sterren

Ordered 25th May...

Ordered 25th May. Now 28th June. Still no delivery. It always takes a long time but this is ridiculous.

31 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good Afternoon,
I start by apologising for what happened, but we sent several emails to inform you of the delay (due to customs checks) asking if you wanted to wait or cancel the order.

Beoordeeld met 1 van de 5 sterren

Still awaiting Delivery

Still awaiting Delivery after customs have returned items back to sender. What I did not expect is for Italian Gourmet to say they will attempt a reship once they have received the returned goods.

I would have expected them to send a new shipment on the date they were advised of the return.

Is now over a month since order placed, and 2 weeks since they notified myself of Customs returning item, no update since.

Thank goodness goods ordered are not perishable, but I do wonder what state I am going to receive them in.......

Certainly won't be using again.......

30 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Good morning,
we apologise for the inconvenience caused by the customs, we inform you that from the tracking your order is being delivered today.
Once again, our apologies for this incident.

Beoordeeld met 5 van de 5 sterren

Good choice of product (Olive oil)…

Good choice of product (Olive oil) competitive pricing and acceptable delivery time.

27 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Excellent service highly recommended

Excellent service highly recommended

14 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

The parcel has arrived on time and…

The parcel has arrived on time and Packaging was really great. I hope they will keep their promise in future and working methods.

23 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Items were delivered ahead of schedule

Items were delivered ahead of schedule, packaging was excellent and the product great.

21 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 3 van de 5 sterren

Delivery is not great

Delivery is not great
Huge delays with no information before purchase

3 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Buongiorno,
ci scusiamo del ritardo nella consegna, ma ad i controlli doganali stanno diventando sempre più pignoli, e questo fa ritardare le consegne.
Putroppo in dogana ci sono pareri discordanti anche tra di loro, avendo da poco intensificato le limitazioni.

Beoordeeld met 5 van de 5 sterren

Fantastic products what a find

Fantastic products - love pistachio

10 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Brilliant service items arrived…

Brilliant service items arrived perfectly.
5 stars

10 mei 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

Beoordeeld met 5 van de 5 sterren

Maybe unlucky on first order as…

Maybe unlucky on first order as delivery time was long , however very happy when arrived . Also received 5%refund gesture so genuine company . Will use again thank you !

29 april 2024
Logo Italian Gourmet UK Ltd

Antwoord van Italian Gourmet UK Ltd

Thank you for your purchase!

Good morning,
We would like to thank you sincerely for choosing ‘Italian Gourmet’ for your recent purchase. We are delighted to have you as a customer and hope that the product fully meets your expectations.

If you have any questions or need assistance, please do not hesitate to contact us, we are always at your disposal.

Thank you again for your trust.

Best regards.

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