IT Trade services Reviews 723

Problem with MacBook. Contacted company to advise it is not charging. They replied and asked for information which I have provided. I have emailed numerous times and no reply. Not good service at all.

This is the second iPad I've brought from them. The first one 11 months ago & recently received the second one (not used yet has been bought as a present) I checked it out everything seems ok. The quality of both items is excellent, if I need more my first choice would be them

Frank W

appallaing, amateur, shoddy, cowboys, Chromebook bought for son for christmas has spent more time with royal mail than with us, dodgy mouse pad continues to have issues going back for 5th time tomorrow, keypad doesnt even have the right keys on it this time, well fed up. Stay away, rank amateurs. replaces review removed for being equally honest.

I bought a 5th generation iPad at the end of October as part of a Christmas present for my daughter. It arrived in A1 condition and in full working Order. A few weeks ago it began to play up so I contacted IT Trade and told them of the problem they responded to all emails asked for the iPad back and today they are replacing the iPad and upgraded it for free. I can’t thank them enough and especially Zainab who I’d personally thank. Great interaction and result and one last thank you....M.cowen

Brilliant service. Great quality product. Would highly recommend!

The product is very good, the delivery was quicker than I expected my lecturer recommended this to me I will recommend this 100% actual I already have

Great service. Looks new, and works great. Large screen make all the difference for me.

Delivered sooner than expected, love it, can hardly tell it’s been used! So excited, looks amazing, graphics brilliant and easy to set up.

I am so pleased with my purchase of a refurbished Apple iMac from IT Trade Services. The value for money, the delivery, the 12 months guarantee and the ease of ordering are first class. I would have no hesitation in recommending this company.

this company is rouge as i purchased refurbished iPad before Christmas and only worked twice before not switching back on, have returned item and still no joy not happy with service at all. They have had all my details etc to sort but nothing, they do not answer phone calls, my next move is trading standards.

Great product

I am absolutely blown away both with the service and the quality of purchased equipment. I've received my MacBook a day before the estimated arrival date and got a free update to a newer model as a surprise. Can't recommend it this seller more. Well done!

Purchased IPad from IT Trade in a very good condition however its refurbished, IT trade is highly recommended

Thanks IT Trade for such respectable after sale service, regarding the purchased MacBook a couple of month ago and your support in facilitating the maintenance for the damaged screen by my son.
Thx

I purchased Mac Air from IT Trade and it shows a very good performance however it refurbished, this review is to say thank you

IT Trade service is very professional as i bought a Macbook through ebay and performance is very good

Con artists!
Purchased an iPad mini from their eBay store in September for my daughter christmas
present.
As they are nosey as hell we hid the iPad until December when we decided to get it out and set it up.
The digitiser was damaged so the iPad was constantly pushing on the screen and doing real random things. We contacted them via eBay and they were helpful going through some help tips like factory reset etc which we done they gave us a free returns label to get the item back.
So far so good!
They recieve the item and say thanks for returning it out technicians have taken a look and it needs a new digitiser at £45.....
Hang on how can this be?
Ok a couple of months had passed but this clearly was not tested prior to refurbishing!
As this fault happened straight from the box.

I understand a couple of months have passed since purchase but I believe this is a fault we should not have to pay for.

After some talks we clearly were not getting anywhere they actually said to us that they are doing us a favour by providing a free returns label! Hang the heck on you what??
Did I read that right yup they have done us a favour by selling us a faulty iPad that they had no tested prior and they think getting the item back for free is a favour.

Tell you what a favour is and that’s shoving a new £5 digitiser in 20mins work if that!

Honestly for a small amount of money it’s not worth the hassle and my time and stress in writing these reviews and now having to pay to get it repaired.

P.s they did send it back to us for free via parcel force maybe like a £6.50 return to us so all in all the company had spent let’s say £13 to get the iPad back to them then back to use but couldn’t have the decency to fix the iPad they sold us...

Never mind I’m just the customer eBay obviously don’t want to know as it’s over the 30 day period.

After alot of messing around with trustpilot as they had appealed against my previous review i managed to obtain evidence that i had a genuine purchase from them.
Barein mind they trade under 3-4 other names on ebay these companies are:
i-redo - checkout their trustpilot reviews!!!
one click crazy deals - ebay company
bargain.deals - ebay company

Soo what happens here and why is this informaiton important well let me explain...

You purshase an item in my case from one click crazy deals i get an invoice from one click crazy deals i have an issue stated above and come to trustpilot to share my experiance, i put the above review on they appeal it saying i did not buy form them.
I get an email from trustpilot stating i have 3 days to provide evidence i purchased from IT trade UK (initially i cant as i purchased through their other company) see where im going with this.
After 3 days truspilot deletes my review.

However i found a hidden gem a copy of an invoice with their name on it :-) happy days so i am now hoping this review sticks as they are truly con artists at the best.
Maybe some people do have a good experience i mean they cant con everyone right as they wont be in business for long.

Excellent user friendly Website, showing multiple Offers, at excellent Prices, with comprehensive Product and Technical Info.
Purchased item and given Despatch Details with Tracking Info, arrived as stated, fully in protective packaging.
No quibble returns if not satisfied.
Would recommend to Family and Friends.
Total allround excellent Customer Service.
Even asked for a User Manual, which was sent online to me immediately.

Very good condition Mac Air ! Much better than expected for the price

Hi, have just bought a refurbished apple computer from It Trade. My husband and I are really happy with both the computer and service.