I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Toon meer
Bedrijf heeft geantwoord
I have been shopping at Izabel London for a few years now. I have to share that the quality and design of their clothes are amazing. Their customer service is also excellent which makes the whole proc... Toon meer
Bedrijf heeft geantwoord
Jacket came damaged.I paid for second day delivery, came 3 days after being lost in tranzit. When sent it back for return I have asked they will regund my delivery as they did not do what they said th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
Contactgegevens
12-14 Chase Road, London, NW10 6EZ, London, Verenigd Koninkrijk
- info@izabel.com
- www.izabel.com
4,3
Uitstekend
797 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very pleased with my purchase.
Very pleased with my purchase.
Prompt service.
1 januari 2020
Review zonder uitnodiging
Antwoord van Izabel London
Dear Barabara, Happy New Year! We are so happy to hear you are pleased with your purchase and our services. Thank you for leaving a lovely review and shopping with Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team
Love the dresses perfect.
Delivered on time in perfect condition, great quality and value for money. Highly recommend.
20 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Patricia, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. Thank you for shopping with us and recommending Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team
Fantastic customer service
Fantastic customer service. Great quality clothing and delivery service brilliant. It’s been quite a while since I have had such an efficient and professional service. Can’t recommend them enough. This company puts customers first. I can’t say a single negative about them which is extremely refreshing!
⭐️⭐️⭐️⭐️⭐️
18 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Debarah, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. Thank you for shopping with us and recommending Izabel London. We hope to look forward to your future orders with us. Many thanks Izabel Team
My first order and my items were perfect
16 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. Thank you for shopping with us. We hope to look forward to your future orders with us. Many thanks Izabel Team
My first order
My first order, l am very happy with my purchase
14 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Jacqueline, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. Thank you for shopping with us. We hope to look forward to your future orders with us. Many thanks Izabel Team
Lovely jumper
Lovely jumper. I ordered a aize down as I generally find the sizing is off. Delivery was speedy eniugh. Tried to order another one in a size 8 for my daughter on a next day delivery if ordered before 4pm. I duly ordered just before 4pm, the money taken, email received to say it had been dispatched, but then within a few minutes another email received to say I had been refunded the money!!! Apparently that size was out of stock but it took a number of days before I received the refund in my bank. Very annoying!!!
14 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear valued customer, Thank you for your feedback. Please drop an email to our customer care team on info@izabel.com and provide them with your order number. Accordingly our team investigate and will come back to you with update. Kind regards, Izabel Team.
Sizing is an issue
Lovely dress - great price and prompt delivery however the sizing is really poor. How a size 12 can be described as a large is somewhat baffling! Therefore had to send it back. The sizing was not made clear on website.
13 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Sally, Thank you for your feedback. We are sorry hear you have had to return your item due to sizing. Please drop an email to our customer care team on info@izabel.com and provide them with your order number as well as what issues you have found regarding the sizing. Accordingly our team will look into it and will come back to you with update. Thank you for your feedback. Kind regards, Izabel Team.
Order arrived promptly
Order arrived promptly unfortunately the sizing needs reviewing so item had to be returned
12 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Sue, Thank you for your feedback. We are sorry hear you have had to return your item due to sizing. Please drop an email to our customer care team on info@izabel.com and provide them with your order number as well as what issues you have found regarding the sizing. Accordingly our team will look into it and will come back to you with update. Thank you for your feedback. Thank you for your feedback. Kind regards, Izabel Team.
First purchase from Isabel London
First purchase from Isabel London, but will not be the last. My top arrived when expected, it was exactly as the picture online and fits perfectly, highly recommended
8 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Teresa, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Thank you for recommending us. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
My order arrived promptly though was…
My order arrived promptly though was disappointed with the sizing. I had to return all of the items and reorder. But saying that the following order arrived just as promptly and my refund was given without delay. Full marks for customer service. Need to work on your sizing though.
8 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Helen, Thank you for your lovely feedback, Noted regarding the sizing. We are so glad to hear you are happy with your re- purchases and our services. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Izabel London is fab!
Izabel London is my favourite online clothing retailer and my go-to website for going out or party clothes!
Clothing is always true to size, lovely quality and returns are easy. Can't recommend them highly enough.
7 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Jayne, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Thank you for recommending us. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Very happy with my order the clothes…
Very happy with my order the clothes were lovely quality my only complaint is that the dresses were very creased
7 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Sally, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. Noted regarding the creases on the garment. Your feedback has been forwarded to our team. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
First time I've order any thing
First time I've order any thing, this item was true to size looks amazing and I will definately order from them again..Lovely
6 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Great service lovely quality clothes
5 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Suzette, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our services. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Just fabulous
4 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Elaine, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Good quality and price
Good quality and price. Highly recommend and would purchase other items in the future thank you
3 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Maria, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and thank you for recommending us, We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Nice quality dresses
Nice quality dresses, affordable as always coz of promo discounts. Fast delivery and one of my favourites to shop. Thank you! 😊
3 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Vern, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Very happy with my order
I am very happy with the four dresses I ordered. The quality is excellent and I've had many compliments wearing them. Sizing is good also. Delivery was tracked well and arrived when expected. I will definitely order again in the future.
2 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Debbie, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Straight forward from beginning to end
Straight forward from beginning to end. Speedy delivery and I loved both dresses I bought. I wouldn't hesitate buying again. Thank you
1 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Dawn, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Excellent service and very good quality…
Excellent service and very good quality clothing. Happy with my purchases.
1 december 2019
Review zonder uitnodiging
Antwoord van Izabel London
Dear Valued Customer, Thank you for your lovely feedback. We are so glad to hear you are happy with your purchases and our service. We hope to look forward to your future orders with us. Thank you for shopping with us. Many thanks Izabel Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.