Excellent range of flower arrangements at very reasonable prices. I wouldn’t buy my flowera from anywhere else.
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Lees wat reviewers zeggen
The delivery was a mess. You gave an option for a Sunday delivery and then didn’t deliver until the Tuesday. The flowers were dumped at the front door (since no one was home like they would have been... Toon meer
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... Toon meer
Apparently very nice flowers. They arrived very dry but recovered after 24 hours with tlc. I had ordered the flowers as a gift, but it was I who received all the delivery messages, not the recipient... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Luxury Flowers Delivered Across The UK
Contactgegevens
Verenigd Koninkrijk
- 02088940786
- Customerservice@jane-packer.co.uk
- www.janepackerdelivered.com
4,0
Goed
433 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Unfortunately the roses looked bruised…
Unfortunately the roses looked bruised to me.
I have done a couple of your floristry’s courses in the past so know what to look out for..
14 januari 2025
Antwoord van Jane Packer
Hi Michelle, Thanks for taking the time and trouble to leave a review. We're very sorry that you thought the Roses looked bruised. We've tried to get in touch through your email address that ends in ******@***group.com but have not heard back from you. Would you mind emailing us to discuss further.
Many thanks again for taking the time and trouble to leave a review.
Kind regards,
The Jane Packer Team
Excellent customer service
Hat box roses for my daughter’s promotion. I had to speak with Sue from customer service about the order and she was fantastic
19 januari 2025
Beautiful as aiways
16 januari 2025
I have been a fan of Jane Packer for…
I have been a fan of Jane Packer for many years. Loved the Christmas Globe, a tad disappointed that it wasn't identical to the one I saw on the website.
16 december 2024
The overall efficiency and communication.
I ordered the flowers only 48 hours before delivery.
I was kept informed of the orders progress and delivery. The recipient was delighted and impressed with the fact that the flowers were delivered to the door-within a retirement village!
5 december 2024
I was looking for traditional luxe and I found it
I was looking for a large luxury wreath and I certainly found it. Brimming with festive cheer, gorgeous velvet ribbons. Looks stunning on my door. Very happy would recommend.
2 december 2024
Lovely arrangement- I let you choose…
Lovely arrangement- I let you choose the flowers and you did not disappoint
26 november 2024
Flowers were delivered to Scotland…
Flowers were delivered to Scotland safely at quite short notice. Beautifully fresh and wonderful colours. The presentation basket is good quality and will be very useful. I would buy again.
24 november 2024
Wrong delivery day
I paid extra for a Saturday delivery and the flowers were delivered on the Friday.
7 november 2024
Antwoord van Jane Packer
Hi Daniel,
Thanks for taking the time and trouble to leave us feedback on Trustpilot.
We're very sorry that you were disappointed that you paid for Saturday delivery but the flowers were delivered on a Friday. - We've taken a look at your order and can see the delivery date that you selected was 8th November, which is a Friday (Please refer to your order confirmation Email sent to you on 7th November) however, as you say, you opted to for a Saturday delivery. We should have noticed this discrepancy and got in touch to clarify the delivery day. We apolgise for this oversight and we will of course refund the difference between the weekday and Saturday delivery cost. We're very sorry for any inconvenience caused.
Thanks again for taking the time and trouble to let us know. We will ensure that we are more vigilant in the future.
Kind regards,
The Jane Packer Team
Expensive but worth it
I bought the hat box bouquet as a gift. My friend was delighted. I’ve seen pictures. It looks beautiful plus she has a hat box she can repurpose.
26 september 2024
Helpful and efficient
24 september 2024
I enjoyed the whole process even I…
I enjoyed the whole process even I didn't really have interest in flower bouquet making. Instructor was very patient and make sure everyone of us following the steps!
20 september 2024
Great idea but not so special
I really like the concept in the hat box but the quality of the flowers was not at the level I had expected for the money and so will not be purchasing again
9 september 2024
Always the most amazing bouquets
Always the most amazing bouquets, and I only recently learnt about the Jane Packer foundation, supporting funding research into brain cancer. A cause very dear to my heart as I lost my brother to a glioblastoma 18 months ago too.
10 september 2024
There is no comparison...
The most beautiful arrangement of flowers I have seen in a very long time in London. It seems we have a company, a local business that delivers quality with beauty, simplicity with style, and above all elegance in a vase. Thank you to everyone at Jane Packer x
22 augustus 2024
Fantastic quality and stunning blooms!
I want to thank the team for selecting and sending such gorgeous flowers - the quality is excellent and the combination of colours and seasonal flowers has been stunning.
It brightens my month receiving them - the power of beautiful flowers! So good for our wellbeing.
19 juli 2024
Review zonder uitnodiging
Antwoord van Jane Packer
Hi GG , Many thanks for taking the time and trouble to leave us feedback. We're of course delighted that you are happy with your regular flower delivery and we hope we can continue to be of good service to you in the future.
Many thanks again,
Kind regards,
The Jane Packer Team.
Great flowers
Great flowers, uniquely different. Delivered on time. Will use again & recommend.
11 juli 2024
Antwoord van Jane Packer
Hi Dean , Many thanks for taking the time and trouble to leave us feedback. We're of course delighted that you found the flowers Uniquely different and that you will use us again. We do hope that we can repeat this in the future!
Many thanks again,
Kind regards,
The Jane Packer Team.
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