Jane Packer Reviews 

Flowers are lovely but the delivery was inexplicably delayed. The company use DPD who are notorious for being unreliable. I paid extra for Saturday delivery to make my friend’s birthday date. They landed with her on the Sunday instead. Customer services refunded the delivery fee but that is honestly not the point.

Never receive a receipt after delivery, so i have to email every time

A beautiful bouquet with excellent customer service

You left it outside for all to see - your courier didn’t call me when it arrived. Great product awful delivery and let down in the final hurdle .

First class service - would most definately use again...And again!!

Thank you Abbie! JP Team Member

You need to change your delivery service, they are letting you down, throwing your products around so they are damaged upon arrival.
I ordered flowers for my wife’s birthday but the box was crushed and the flowers inside were destroyed.
Unless you change your delivery service I’m afraid it’s impossible to re-order from you.
If you look back over your records you will find I have ordered flowers from you for years.

Gorgeous flowers.
Smooth, efficient delivery.
I haven’t used Jane Packer for a few years. I will definitely use again, regularly.

Flowers were beautiful as always, this was our 23rd wedding anniversary and we had Jane Packer flowers at our wedding …
Clearly they are still doing something right, as my wife was delighted…🙏
Presentation, packaging and delivery spot on
Keep up the good work guys 💪💪

Always great service and flowers from Jane packer ‼️

Constant attention to detail, and great creative floral designs
The people - they're charming
Consistently going the extra mile to delight the customer
Er, that's it.

Beautiful flowers exactly as I ordered. Delivered as a Birthday gift. So reliable especially as they were sent to London and ordered from Kuala Lumpur Malaysia. I have used Jane Packer for many years and they have never let me down. Thank you

The flowers I ordered were absolutely stunning and they think really great value for money compared to what I have seen in local Kensington Florists. The service was brilliant too. I was a little poorly organised and had ordered flowers at 9:00pm the night before I was hoping they’d be delivered. I received a call from Jane Packer at 9:00am the next morning stating they couldn’t deliver that day, but they would be with us the next morning. They could have just not called. I’d definitely recommend feeling confident about buying from Jane Packer

Flowers delivered promptly and in great condition

Due to no fault of JP flowers, DPD missed a Valentines Day Delivery for my wife. Abbie handled our complaint with the utmost care and attention keeping us updated at every stage. She kindly organised for a beautiful bouquet to be dispatched on a next day delivery which certainly made up for the initial disappointment. The quality of service and product is unrivaled and we will certainly be ordering from Jane Packer in the future.

Great customer service! My item was damaged in transit, I called them and received seamless customer support with a replacement delivered to me the next day.

My wife’s first delivery from Jane Packer Delivered and she was blown away with the selection and quality of the flowers. A beautiful and fragrant bouquet and far surpassing your competitors.
Thank you!

Excellent service and beautiful flowers from Jane Packer. One small glitch was brilliantly handled by Abbie in customer services who went the extra mile to help. Highly recommended.

The rose bouquet was beautiful. Thank you!!

Susan

I have had two outstanding bouquets delivered for VIP's. Superb quality of flowers and beautiful arrangements. The customer service is brilliant. Everything you need from a service, reliable, trustworthy and beautiful. Glad to have found them.