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Beoordeeld met 5 van de 5 sterren

Exceptional seller and amazing selection! I have purchased many luxury items from Jebwa -All were packaged with care, shipped quickly and arrived in amazing condition! Trusted seller-everything is 100... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My “new” LV arrived quickly and exactly as described. The price was so good that I was very cautious. However, no caution required…no surprises, it’s beautiful!! This is my 4th LV from JEBWA and I lov... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Horrible buyers experience.. .. I will not get into the full details.Because I don't know how I will be proceeding accordingly. You sent the card two months after the fact. Bag is not as described. P... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful bag in great condition & amazing price! Jebwa always does a great job of taking photos and describing the bags so I knew exactly what I was getting. It’s even more stunning in person! I’ve p... Toon meer

Bedrijfsgegevens

  1. Handtassenwinkel
  2. ook in
  3. Winkel in modeaccessoires

Geschreven door het bedrijf

Pre-owned authentic luxury products, handbags, watches and jewelry.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

94 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,6

Alle reviews

(94)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exceptional Seller!

Exceptional seller and amazing selection! I have purchased many luxury items from Jebwa -All were packaged with care, shipped quickly and arrived in amazing condition! Trusted seller-everything is 100% authentic and callouts are always elevated to the buyer. Thank you Jebwa! Sarah

21 juli 2026
Logo Jebwa

Antwoord van Jebwa

Thank you for the 5-start review Sarah!
- Team Jebwa

Beoordeeld met 1 van de 5 sterren

Buyer beware

Buyer beware, sales driven on hyped up value. Their definition of comp is a listing versus historical sales. Hyped up value and hidden flaws. Items are often damaged and ripped. Dealing with Jebwa is a nightmare as they have zero class and/or customer service skills. You kiss your mommy with that mouth?

I don't blame the sales team as they are part of a toxic sales culture cultivated by their leadership. Greed pure greed to sell trash on hyped up values. They should be ashamed of themselves. Beware of the smoke and mirrors, if they sell you something listed as $299, it's probably worth $50 and they make you feel like you got one over on them if you pay under $150. Trust me, $65 you still overpaid. You like old vintage and smelly bags? Jebwa is the place for you. You like to light your money on fire? Jebwa is the place for you. You like to be mistreated as a consumer? Jebwa is the place for you.

19 maart 2026
Review zonder uitnodiging
Logo Jebwa

Antwoord van Jebwa

Hi Piotr,

Thank you for taking the time to write this — and I'm sorry your experience with us fell so far short of what it should have been. The way you describe being treated isn't the standard we hold ourselves to, and I'd like to look into it directly.

On the valuation question: our comparisons are drawn from current market listings, and I understand that can read very differently from recent sold prices. That's fair feedback, and it's something we're reviewing in how we present value to customers. On condition — every item should be described accurately, flaws included. If what you received didn't match its listing, that's on us to put right.

Please get in touch with our team and reference this review, and we'll make sure someone senior takes a look at your order and works with you on a resolution.

— The Jebwa Team

Beoordeeld met 1 van de 5 sterren

Horrible buyers experience.

Horrible buyers experience.. .. I will not get into the full details.Because I don't know how I will be proceeding accordingly. You sent the card two months after the fact. Bag is not as described. Per your communication, Please send the correct return label with the correct insurance on bag so all these months later it can be returned. Please finally honor what you communicated to me and put the insurance on the return label for protection.
I sent you an email which you never responded to.

7 februari 2026
Logo Jebwa

Antwoord van Jebwa

Thank you for your feedback, Michele. We take all buyer experiences seriously and want to share the documented record for transparency.

We processed your return for Order #3933 (Louis Vuitton Crossbody) and issued a full $1,500 refund the same day it was received — January 29th. You confirmed receipt of those funds.

For Order #3936 (Chanel), we located the original authentication card and shipped it to you with tracking confirmation on February 11th.

We worked diligently to resolve every concern raised and communicated with you throughout. We are sorry to hear the experience did not meet your expectations despite these efforts.

If there is still something outstanding we can address, please reach out directly at our support team.

— Jebwa

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 1 van de 5 sterren

They are truly nasty

They are truly nasty. I purchased a lot from them this past month and was sent broken items. Then when I pleaded for them to fix it they told me they weren’t. What type of respectful company treats there customers this way it’s truly disgusting. They are just greedy and only care about money. The only way they will be kind to you is if you spend hundreds of thousands, then you get a very different treatment. If your a person who only buys from them once or twice then good luck getting them to fix anything you have to be a jebwa favorite. It’s sad that posh allows them to do this to people and even more sadder that they do this! Terrible company! Can’t wait to share with my 2 mill followers. They got the right one this time 😘

14 juni 2025
Review zonder uitnodiging
Logo Jebwa

Antwoord van Jebwa

Hi Ashly,

We're truly sorry to hear about your experience, and we appreciate you sharing your concerns.

We stand behind the quality of every item we sell and take condition issues seriously. If you received items that were damaged, we want to make it right. Our policies apply equally to every customer—your satisfaction matters to us regardless of purchase history.

We'd like to look into your orders directly. Please reach out to our team at cs@jebwa.com with your order details, and we'll personally review your case.

Thank you for giving us the opportunity to address this.
Warm regards,
Jebwa Customer Support

Beoordeeld met 1 van de 5 sterren

If I could leave 0 stars

If I could leave 0 stars, I would. I purchased a Chanel from Jebwa during one of the live auctions. Not only was the bag selected (Chanel Chic Country Bowling Bag) a far lesser value that what I paid - purchased for $1.9K, currently reselling for $1.04K - it was received with GIANT RED X THROUGH THE CHANEL LOGO. My fault for purchasing through them - do your research folks!

18 september 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

UPDATE Order placed, charged and no response

Update: I got the bag which was in good shape. It did take a while for me to hear anything from vendor but I did get the bag.

Order placed, charged and no response from merchant. I ordered a bag and asked for a condition report before processing. Charge went through but no response. I have requested to cancel order. I have had no response. Online, the site looked legit so I didn't check reviews. I see this is a repeat issue now.

11 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

gaslighted.

Those show bags on live and the way the light hits the back and the angles that they show make the bags/wallets to appear in better condition than they are. Also no returns. So I am stuck with a bag and wallet that are in far worse condition than stated and can’t resell them for the price I paid. Be weary.

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought 2 unbranded chains

I bought 2 unbranded chains, 2 LV lock and key. Both chains pealed and started to tarnish with in 2 times wearing. Never in water and wiped with microfiber and stored in jewelry box. I emailed both emails addresses for Jebwa with invoice and pictures. I received 1 response asking for invoice and that was it. Very disappointed.

22 september 2023
Beoordeeld met 1 van de 5 sterren

I would never buy from them again

I would never buy from them again. The LV bag I received is in a very bad shape and I have to bring it to an LV store to change the handles and Leather trim. It would have been OK if the condition of the bag was honestly described during the Poshmark show but it was not. Basically a rip off and I don't advise anyone to buy from Jebwa.

2 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buy somewhere else

Their items are actually higher then most stores. I was new when I purchased from them and thought I got a good deal but it was actually a rip. But that was a rookie mistake on my part. However, what frustrates me even more is that I’ve been asking for the COA for 2 months already and they still haven’t given it to me. Now they are not even responding anymore.

23 mei 2023

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